Archway Computer

Preparing Vertafore Agencies for Success in 2025: Technology, Compliance, and Growth

Fri, 20 Dec 2024 22:51:30 +0000

As independent insurance agencies brace for the challenges and opportunities of 2025, leveraging the right technology and expertise is crucial. From navigating regulatory updates to adopting cutting-edge automation tools, agencies using Vertafore products need an IT partner who understands their unique needs.

At Archway Computer, we’re proud to be a Vertafore Orange Partner, providing tailored IT services to help agencies thrive in an ever-evolving industry. With decades of experience working exclusively in insurance technology, we ensure your agency is equipped to meet compliance standards, improve efficiency, and embrace the future with confidence.

Meeting the Challenges Ahead for Vertafore Agencies

1. Navigating Regulatory Changes with Ease

The insurance industry continues to face a patchwork of state and federal regulations, such as 1033 waivers, licensing updates, and stringent cybersecurity laws like New York’s Cybersecurity Regulation (23 NYCRR 500). These changes demand robust systems and processes.

Archway supports Vertafore agencies by:

Ensuring your technology aligns with regulatory requirements, including data protection and cybersecurity protocols.
Simplifying compliance through proactive system management and monitoring.
Providing tools that reduce complexity, helping your agency meet licensing and credentialing requirements efficiently.

2. Optimizing Vertafore Products for Efficiency

Vertafore tools are critical for your agency’s operations. We specialize in ensuring these systems work seamlessly within your infrastructure by offering:

Proactive IT Management: Keeping your Vertafore systems updated and running smoothly.
Customized Support: Addressing issues specific to your management tools, whether it’s AMS360 or other Vertafore solutions.
Scalable Services: As your agency grows, our IT solutions adapt to meet increasing demands.

3. Enhancing Agency-Carrier Connectivity

Improved communication and connectivity between agencies and carriers are essential for efficiency and compliance. Archway helps Vertafore agencies streamline operations by:

Supporting integration of tools that enhance onboarding, appointment tracking, and renewals.
Implementing technologies like Robotic Process Automation (RPA) to reduce manual processes and minimize errors.
Strengthening your agency’s ability to manage compliance data across jurisdictions.

4. Embracing AI and Automation

The rise of AI in insurance presents opportunities to transform processes, from fraud detection to customer service. Vertafore agencies can leverage these tools to stay ahead of the curve. Archway helps by:

Integrating AI solutions to complement your Vertafore systems, improving operational efficiency.
Ensuring secure implementation of automation tools to maintain data integrity.
Providing ongoing support as your agency adopts new technologies.

Why Vertafore Agencies Trust Archway Computer

As a Vertafore Orange Partner, we are uniquely positioned to understand the challenges agencies face. Our expertise in Vertafore products and deep knowledge of the insurance industry mean we deliver solutions that align with your goals.

With over 30 years of experience, Archway has supported hundreds of independent agencies, helping them navigate compliance, enhance technology, and grow their business.

Ready to Optimize Your Vertafore Systems?

Archway Computer is here to support your agency with IT solutions designed specifically for Vertafore users. Let’s work together to ensure your technology is secure, efficient, and ready for the demands of 2025.

Schedule a call with Brad Ruben today to learn more about how Archway can help your agency thrive.

The post Preparing Vertafore Agencies for Success in 2025: Technology, Compliance, and Growth first appeared on Archway Computer.

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Applied Epic Support: How Archway Computer Helps Insurance Agencies Maximize Their AMS

Thu, 19 Dec 2024 23:58:28 +0000

How Archway Computer Supports Applied Epic Users

As an Applied Systems Preferred Consultant Partner, Archway Computer is uniquely positioned to help insurance agencies maximize their investment in Applied Epic®. With decades of experience supporting insurance agencies exclusively, we provide tailored IT support and technology solutions to ensure your agency operates efficiently and securely.

Applied Systems has carefully selected Preferred Consultant Partners like Archway for our in-depth knowledge of their portfolio, direct access to Applied Epic, and ongoing participation in exclusive training sessions and webinars with Applied’s Customer Success team. This partnership enables us to deliver informed, proactive, and expert support for Applied Epic users.

Here’s how Archway Computer helps your agency unlock the full potential of Applied Epic.

1. Expert IT Support for Applied Epic Users

When your Applied Epic system encounters technical issues, it can disrupt workflows and delay client service. At Archway, our dedicated IT support team specializes in resolving Applied Epic-specific challenges quickly and efficiently.

What We Offer:

24/7 Help Desk Support: Resolve login issues, data sync errors, or system glitches with immediate assistance from our experts.
Proactive Monitoring: We identify and address potential issues before they impact your daily operations.
Fast Resolutions: Our familiarity with Applied Epic allows us to troubleshoot effectively, minimizing downtime.

2. Seamless Applied Epic Integrations

Applied Epic offers powerful integration capabilities, but configuring these features requires expertise to avoid compatibility or performance issues.

How Archway Helps:

System Integration Expertise: We ensure Applied Epic integrates smoothly with tools like email platforms, CRM systems, and document management software.
Workflow Automation: Automate repetitive tasks to free up your team’s time for more value-added activities.
Custom Configurations: Tailor Applied Epic to fit the unique workflows and operational needs of your agency.

3. Cybersecurity and Compliance for Applied Epic

With sensitive client data stored in your Applied Epic system, robust cybersecurity measures are essential. As cyber threats continue to rise, Archway provides the protection and compliance support your agency needs.

Our Security Solutions Include:

Advanced Cybersecurity Tools: Protect your Applied Epic environment from breaches and data loss.
Regulatory Compliance Support: Ensure your agency meets the requirements of NYDFS, CCPA, and other industry regulations.
Secure Access Management: Keep your data safe with secure login protocols and regular security updates.

4. Performance Optimization for Applied Epic

Applied Epic is a powerful tool, but without proper configuration and optimization, your team may not be using it to its fullest potential.

How We Help:

System Optimization: Fine-tune Applied Epic to enhance speed, reliability, and ease of use.
Performance Insights: Monitor system performance to identify areas for improvement.
Regular Updates: Keep your software current with the latest Applied Systems updates and enhancements.

5. Applied Epic Support for Day-to-Day Operations

Your Applied Epic system is the backbone of your operations. When technical issues arise or enhancements are needed, Archway ensures you have the support required to keep things running smoothly.

What We Do:

Real-Time Troubleshooting: From resolving policy updates to fixing automation errors, we’re here when you need us.
Agency-Specific Guidance: Tailored solutions that match your agency’s workflows and operational goals.
Ongoing Support: We don’t just fix problems—we help you prevent them with proactive care.

Why Archway Computer?

As a Preferred Consultant Partner for Applied Systems, Archway Computer is more than an IT provider—we’re a trusted advisor for insurance agencies across the country. Our unparalleled familiarity with Applied Epic, combined with our commitment to cybersecurity, compliance, and operational excellence, makes us the go-to partner for agencies seeking reliable support.

What Sets Us Apart:

Decades of experience working exclusively with insurance agencies.
Direct access to Applied Systems resources, ensuring up-to-date knowledge and solutions.
Personalized support tailored to your agency’s unique needs.

Get the Applied Epic Support Your Agency Deserves

Whether you’re new to Applied Epic or have been using it for years, Archway Computer is here to help you maximize its potential. From IT support and system optimization to integration and cybersecurity, we’re your partner in achieving efficiency, security, and growth.

Schedule a Consultation today and let us show you how we can take the stress out of managing Applied Epic—so you can focus on growing your agency.

The post Applied Epic Support: How Archway Computer Helps Insurance Agencies Maximize Their AMS first appeared on Archway Computer.

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6 Digital Marketing Trends for Insurance Agencies in 2025

Thu, 19 Dec 2024 23:35:59 +0000

The digital marketing landscape for insurance agencies is rapidly evolving, and staying ahead requires a solid understanding of emerging trends. For 2025, a strong focus on social media, website optimization, SEO, PPC advertising, email marketing, and AI-driven tools will help your agency attract and retain clients. Let’s explore how to leverage these strategies effectively.

1. Social Media: Go Beyond the Basics

Social media remains a powerful tool for connecting with potential clients and building trust. But in 2025, simply having a presence on platforms like Facebook, LinkedIn, and Instagram won’t cut it. You need to create engaging, shareable content tailored to your audience.

What to Focus On:

Use short-form videos and stories to simplify complex insurance topics.
Leverage LinkedIn for professional connections and B2B outreach.
Run localized ads on platforms like Facebook and Instagram to target specific communities.

Pro Tip: Experiment with new platforms, such as TikTok and Threads, to reach younger demographics entering the insurance market.

2. Your Website: The Hub of Your Digital Strategy

Your website is the digital storefront for your insurance agency. In 2025, user experience (UX) and functionality will be more critical than ever. A slow, outdated website will not only frustrate visitors but also hurt your SEO ranking.

What to Focus On:

Optimize for mobile-first experiences, as most traffic comes from smartphones.
Use clear call-to-actions (CTAs) like “Get a Quote” or “Book a Consultation.”
Invest in faster loading times and secure hosting.

Pro Tip: Incorporate live chat or chatbot features to provide instant support to visitors.

3. SEO: Dominate Local Search Results

Search engine optimization (SEO) is essential for insurance agencies to appear in local searches. In 2025, SEO strategies must prioritize localized keywords, high-quality backlinks, and relevant content.

What to Focus On:

Optimize your Google Business Profile for local visibility.
Create blog posts that answer FAQs, such as “How do I choose the best auto insurance?”
Focus on voice search by using conversational keywords.

Pro Tip: Regularly update your website with fresh content to maintain SEO rankings and establish thought leadership.

4. PPC Ads: Precision Targeting for Immediate Results

Pay-per-click (PPC) advertising continues to be a cost-effective way to generate leads. In 2025, AI-powered ad platforms will enable hyper-targeted campaigns that maximize ROI.

What to Focus On:

Run Google Ads targeting keywords like “best home insurance near me.”
Use retargeting ads to reach visitors who didn’t convert on your site.
Experiment with video ads on platforms like YouTube and Instagram.

Pro Tip: Allocate part of your budget to A/B testing ads to see what resonates most with your audience.

5. Email Marketing: Stay Top of Mind

Email marketing remains a cornerstone of client retention and lead nurturing. A well-executed email strategy ensures your agency stays relevant and trusted.

What to Focus On:

Use segmented lists to send personalized emails based on client needs.
Create value-packed newsletters with tips, insurance updates, and promotions.
Automate follow-up emails for inquiries and policy renewals.

Pro Tip: Integrate email campaigns with your CRM to track client interactions and improve engagement rates.

6. Leveraging AI: Work Smarter, Not Harder

AI-driven tools are revolutionizing digital marketing, offering unparalleled personalization and efficiency. Insurance agencies can use AI to streamline workflows and improve customer experiences.

What to Focus On:

Use AI chatbots to answer common questions and collect leads.
Automate campaign reporting to track the performance of SEO, PPC, and email strategies.
Analyze customer data to predict trends and identify upsell opportunities.

Pro Tip: Tools like Jasper and ChatGPT can help generate ideas for social posts, ad copy, and blog topics.

Stay Ahead in 2025 with a Tailored Digital Strategy

If your insurance agency isn’t fully utilizing digital marketing, you’re leaving growth opportunities on the table. At Archway Computer, we’ve helped countless insurance agencies build a comprehensive digital marketing strategy that delivers results. Whether it’s a website redesign, social media management, SEO, PPC, or email campaigns, our digital department has the expertise to take your agency to the next level.

Ready to take the next step? Book a Digital Strategy Consultation today with our expert digital team and make 2025 your best year yet!

The post 6 Digital Marketing Trends for Insurance Agencies in 2025 first appeared on Archway Computer.

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2025 Cybersecurity Checklist for Insurance Agencies

Thu, 19 Dec 2024 22:54:14 +0000

As the insurance industry continues to evolve, cybersecurity remains a top priority for agencies in 2025. With increasing regulatory requirements, rising threats from cybercriminals, and the growing reliance on digital tools, ensuring your agency’s data and systems are secure is more critical than ever.

This checklist will help your agency assess and strengthen its cybersecurity measures to stay compliant, protect sensitive information, and maintain client trust.

2025 Cybersecurity Checklist

1. Review and Update Your Cybersecurity Policies

Ensure your cybersecurity policies align with the latest regulations, such as New York’s Cybersecurity Regulation (23 NYCRR 500).
Include clear protocols for incident response, data breach notification, and employee cybersecurity training.
Regularly review and update policies to address new threats and industry standards.

2. Conduct a Comprehensive Risk Assessment

Identify potential vulnerabilities in your systems and processes.
Assess risks related to third-party vendors, remote work, and data storage.
Prioritize high-risk areas for immediate action.

3. Implement Multi-Factor Authentication (MFA)

Require MFA for all system access, especially for sensitive data and management systems like AMS360.
Educate employees on the importance of MFA and how it protects against unauthorized access.

4. Encrypt Sensitive Data

Use encryption for data at rest and in transit.
Ensure all communications involving client information are secure, including emails and file transfers.

5. Perform Regular System Updates and Patching

Keep all software, operating systems, and applications up to date to address known vulnerabilities.
Automate updates where possible to ensure consistency.

6. Invest in Advanced Threat Detection

Deploy tools that detect and respond to threats in real time, such as intrusion detection systems and endpoint protection.
Monitor network activity for unusual behavior that may indicate a breach.

7. Strengthen Remote Work Security

Use secure virtual private networks (VPNs) for remote access.
Implement endpoint security measures on all devices used for work.
Regularly audit remote work setups for compliance with your cybersecurity policies.

8. Conduct Employee Training

Train staff on recognizing phishing attempts and other social engineering tactics.
Emphasize the importance of strong passwords and secure practices.
Hold regular refresher sessions to keep cybersecurity top of mind.

9. Test Your Incident Response Plan

Conduct regular simulations of cyber incidents, such as ransomware attacks or data breaches.
Evaluate the effectiveness of your response and make improvements as needed.

10. Partner with Experts

Work with IT professionals who understand the unique cybersecurity challenges of the insurance industry.
Ensure your IT partner provides proactive monitoring, compliance support, and tailored solutions.

Why Cybersecurity Matters in 2025

In addition to protecting sensitive client data, strong cybersecurity practices ensure compliance with state and federal regulations, minimize downtime, and safeguard your agency’s reputation. With cyber threats becoming more sophisticated, investing in robust security measures is a critical component of long-term success.

Need Help Strengthening Your Cybersecurity?

Ensuring your agency is secure and compliant doesn’t have to be overwhelming. By partnering with experts who understand the insurance industry, you can protect your business, meet regulatory requirements, and focus on growth.

Let’s make 2025 your most secure year yet. Schedule a call with our team today to learn more about how we can help your agency build a stronger cybersecurity foundation.

The post 2025 Cybersecurity Checklist for Insurance Agencies first appeared on Archway Computer.

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Archway Computer and PFS Global’s AgencyPoint Announce Partnership to Further Support Insurance Agencies

Thu, 21 Nov 2024 17:06:44 +0000

DIAMOND BAR, CA – NOVEMBER 12, 2024 – Archway Computer, a leading IT services provider with over 30 years of experience supporting independent insurance agencies, and PFS Global initiative AgencyPoint, the financial outsourced services provider for modern insurance agency solutions, have announced a partnership to further facilitate support for agency operations.

With AgencyPoint’s core competencies of bookkeeping and tax services, combined with Archway’s cutting-edge technology services, agents will have a one-stop solution for operations support.

“We know that agents want to spend their time working on their business – not in it,” said Aaron Stocks, CEO of PFS Global. “This partnership with Archway gives us another opportunity to help them reach that goal. Our combined services and culture of our businesses seems to align perfectly.”

As technology and innovation continue to play a more pivotal role in the growth of insurance agencies, the partnership between Archway and AgencyPoint will continue to reduce the time spent on operations. This will give independent agencies even more opportunities to grow their business and serve their clients.

“We’re excited about the complimentary services our companies can provide in tandem,” said Brad Ruben, President/Owner of Archway. “We share a goal of supporting independent agents and providing great service, and this partnership seems like an obvious fit.”

About PFS Global and AgencyPoint

PFS Global is a trusted financial management partner, providing innovative solutions to hundreds of businesses across the United States. The AgencyPoint initiative focuses on bookkeeping and financial support for independent insurance agencies. More info may be found at myagencypoint.com.

About Archway Computer

Archway Computer is a trusted IT and digital services provider with over 30 years of specialized experience serving independent insurance agencies. Our tailored solutions include robust IT support covering network infrastructure, data security, cloud solutions, as well as digital marketing and web development services—all designed to meet the unique needs of each client. With a commitment to innovation and reliable support, Archway Computer empowers agencies to streamline operations, enhance productivity, and drive growth. Discover how we can help your agency thrive at myarchway.com.

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Are You Aware of the Latest Compliance Regulations for 2025?

Wed, 20 Nov 2024 17:40:49 +0000

The insurance industry faces increasing pressure to meet strict compliance regulations, especially as cyber threats continue to evolve. For agencies like yours, falling behind could result in severe financial penalties, loss of client trust, and even legal action.

If your agency is unsure about its readiness for 2025 compliance requirements, now is the time to take action. The consequences of non-compliance are too significant to ignore—but the solutions are simpler than you might think.

Why Compliance Matters More Than Ever

1. Avoid Hefty Penalties

Regulators are cracking down harder than ever, and even minor compliance gaps could cost your agency thousands in fines.

2. Protect Your Reputation

A breach or non-compliance issue doesn’t just hurt your bottom line—it damages the trust your clients place in you to safeguard their sensitive data.

3. Stay Ahead of Industry Changes

Compliance regulations aren’t static; they evolve with the industry. Staying proactive means you’ll be ready for what’s next, not scrambling to catch up.

4. Minimize Cyber Risks

Non-compliance often goes hand-in-hand with weak cybersecurity practices, leaving your agency vulnerable to attacks that could cripple your operations.

What Happens If You Don’t Act?

Client Data Breaches
Hackers specifically target insurance agencies because of the sensitive information they handle. A breach could expose your clients’ data, leading to lawsuits and reputational damage.
Operational Downtime
Without proper compliance measures, a cyber incident could halt your operations, leaving your clients stranded and your business at a standstill.
Lost Business Opportunities
Clients and partners are increasingly demanding proof of compliance. Without it, you risk losing out to competitors who can demonstrate their preparedness.

How Archway Computer Can Help

Navigating compliance regulations doesn’t have to be overwhelming. At Archway Computer, we’ve been helping insurance agencies like yours for over 30 years. We understand your unique needs and are here to make compliance simple, actionable, and effective.

Our Tailored Solutions Include:

Compliance Readiness Assessments: We’ll evaluate your agency’s current state and pinpoint areas that need improvement.
Cybersecurity Policy Development: We’ll help you establish clear policies to protect sensitive data and meet regulatory standards.
Employee Training: Ensure your team is prepared with easy-to-understand, ongoing cybersecurity training.
Incident Response Planning: Be ready for the unexpected with a tested plan to minimize downtime and impact.
Ongoing Support: Stay compliant year-round with our proactive monitoring and support services.

Take the First Step Today

Compliance isn’t just about avoiding fines—it’s about protecting your business, your clients, and your future.

Schedule Your Free Cybersecurity Audit

We’ll review your current setup, identify potential risks, and provide tailored recommendations to bring your agency up to speed.

Don’t wait until it’s too late! Click the button below to book your free audit and start securing your agency today.

Book My Free Security Audit

Let us handle the tech so you can focus on growing your agency. Schedule your audit now, and take the stress out of compliance.

The post Are You Aware of the Latest Compliance Regulations for 2025? first appeared on Archway Computer.

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Tricks, Treats, and Cyber Threats: Your Halloween Cybersecurity Guide!

Wed, 30 Oct 2024 17:45:35 +0000

As we gear up for Halloween, it’s also time to wrap up Cybersecurity Awareness Month! While everyone’s getting into the spooky spirit, don’t forget that hackers love to play tricks too—but we’ve got the treats to keep your agency safe. This newsletter is packed with valuable insights, tools, and tips to protect your business from the real threats lurking online.

From our Halloween Cybersecurity Webinar tomorrow to expert advice and must-have tools, we’ve got everything you need to stay secure. So grab your candy, sit back, and let’s dive into some cyber-safe strategies!

Cybersecurity Tricks & Treats Webinar

Join us for our Halloween Cybersecurity Webinar on Tomorrow, October 31st, at 11AM PT | 2PM ET, where we’ll be dishing out expert advice on how to protect your agency from the most common cyber tricks out there.

Our featured guest, Tanner Randolph, Chief Information Security Officer at Applied Systems, will guide you through the haunted halls of cybersecurity. He’ll reveal how to identify common cyber threats like phishing, malware, and ransomware, and share practical steps you can take to shield your systems from these digital monsters.

Whether you’re responsible for IT, client data protection, or just want to be better prepared, this session will arm you with the tricks to stay safe and the treats of a more secure agency. Register now and let us help you keep those cyber gremlins away from your agency!

Cyber Spells and Security Shields: My Cybersecurity Awareness Month Video Series

Looking for ways to keep your agency safe from the lurking dangers of the digital world? Check out the full Cybersecurity Awareness Month video series starring my favorite actor—me! In these videos, I cover essential tips, from setting up multi-factor authentication to scheduling regular security audits, all designed to protect your agency from evolving cyber threats.

Watch them here and make sure you’re prepared to fend off the real cyber monsters lurking online!

Warding Off Cyber Werewolves: Expert Security Tips from Our Team

We asked our team to share their best tech tips for keeping your agency safe from lurking cyber threats. Here’s what they had to say, from fighting off cyber vampires in your Office 365 accounts to staying compliant with state regulations:

The O365 Vampire: Don’t Let Admin Access Drain You!
“A surefire way to ward off cyber vampires is by separating your everyday Office 365 account from admin privileges. This simple step will prevent hackers from sinking their teeth into your most sensitive data. Use admin accounts only when necessary and keep day-to-day tasks under standard user accounts.”

— Chris Sotak, VP of Technical Operations

The Ghost of Policies Past: Time for a Cybersecurity Checkup
“It might be time to revisit those old, outdated cybersecurity policies! I recommend scheduling a yearly review to keep them current and protect your agency from new cyber threats. This small habit ensures your security practices aren’t stuck in the past, haunted by outdated standards.”
— SueAnn Priem, VP of Customer Support

Beware the Witching Hour: Stay Compliant with Multi-State Cyber Laws
“To avoid getting lost in the haunted forest of multi-state cybersecurity regulations, it’s best to follow the strictest laws where your agency operates. This strategy helps ensure you’re compliant no matter where your business is licensed—keeping the legal ghosts at bay.”
— Mike Li, VP of Technical Management

Our Favorite Cyber Cauldrons and Crypt-Keeping Tools

Want to arm your agency with the best tools to fend off cyber threats? Here are some of our go-to recommendations for protecting your business:

ExpressVPN: Cast a protective spell over your online activity by encrypting your internet connection, especially when working remotely.
LastPass: Forget those sticky notes—use LastPass to securely store and manage all your passwords in one enchanted vault.
Bitdefender: This powerful potion offers robust protection against malware, viruses, and ransomware.
YubiKey: Lock the door to your accounts with this hardware key for two-factor authentication—it’s simple, effective, and keeps the creepers out.

At Archway Computer, we don’t sell hardware or software products—we only recommend what we know works best. If you’re looking to improve your cybersecurity setup or need tech consulting, book a meeting with us today and let’s chat about how we can help keep your agency secure!

Until Next Time, Stay Cyber Safe and Spooky!

Thanks for sticking with us through Cybersecurity Awareness Month! As Halloween creeps closer, remember that cyber threats are always lurking, but with the right tools and tips, you can keep them at bay.

If you found these insights helpful, we encourage you to forward this email to your team—let’s make sure everyone is prepared to fight off those digital monsters together!

Need help or have questions? We’re always here to lend a hand and keep your agency secure from the spookiest of threats.

Stay safe, stay spooky,

Brad Ruben
President, Archway Computer

The post Tricks, Treats, and Cyber Threats: Your Halloween Cybersecurity Guide! first appeared on Archway Computer.

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Cyber Security Awareness Month: How to Uncover Potential Vulnerabilities

Wed, 30 Oct 2024 16:12:02 +0000

The Key to Protecting Your Agency: Regular Security Audits

As we close out Cybersecurity Awareness Month, it’s time to focus on a critical step that often gets overlooked—regular security audits. Cyber threats don’t stay the same, and neither should your defenses. Keeping your insurance agency protected requires more than one-time fixes; it demands regular assessments to identify and fix potential weak points in your security.

In this post, Brad Ruben from Archway Computer explains why regular security audits are crucial and how they can help safeguard your agency from evolving cyber threats.

Why Regular Security Audits Matter

Your insurance agency faces ever-changing cyber risks, from phishing scams to malware attacks. What kept your systems secure a year ago—or even last month—might no longer be enough. Cybercriminals are constantly adapting their tactics, which is why regular security audits are a necessity.

A security audit serves as a checkup for your agency’s cybersecurity. It allows you to uncover hidden vulnerabilities, such as outdated software, weak passwords, or unpatched security flaws, before they lead to major issues. This proactive approach ensures your agency’s defenses are always current, reducing the risk of cyberattacks.

What a Security Audit Involves

During a security audit, Archway Computer thoroughly assesses your agency’s cybersecurity infrastructure, focusing on:

Outdated Software: Running old software without recent security updates can expose your agency to unnecessary risks. We check all systems to ensure they are up to date.
Weak or Reused Passwords: Using simple or reused passwords is a common mistake that hackers love to exploit. We identify and recommend stronger password practices to secure your accounts.
Unpatched Security Gaps: Any unpatched vulnerabilities, no matter how small, can provide hackers with a way in. We pinpoint these gaps and ensure they are closed.
Comprehensive Risk Review: Our audit evaluates every aspect of your digital security, ensuring that potential threats are identified and mitigated before they become problems.

Schedule a Security Audit Annually

A good cybersecurity strategy involves regularly updating and assessing your defenses. By scheduling a security audit at least once a year, you can stay ahead of emerging threats and ensure your agency is always prepared for the latest challenges. Catching vulnerabilities early can prevent serious consequences, from financial loss to reputational damage.

How Archway Computer Can Help

Archway Computer has been working with insurance agencies for decades, and we understand the unique cybersecurity challenges they face. Our team can help you schedule and conduct regular security audits to keep your agency’s systems safe, secure, and up to date.

Let’s use the momentum of Cybersecurity Awareness Month to make regular security audits a key part of your protection plan. With Archway Computer’s guidance, you can keep your agency secure and ready for the future.

Take the next step in protecting your agency. Schedule a security audit with Archway Computer today and stay ahead of evolving cyber threats.

The post Cyber Security Awareness Month: How to Uncover Potential Vulnerabilities first appeared on Archway Computer.

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Cyber Security Awareness Month: Why Regular Security Audits Are Critical for Your Agency’s Protection

Wed, 30 Oct 2024 16:04:54 +0000

Why Regular Security Audits Are Critical for Your Agency’s Protection

As we wrap up Cybersecurity Awareness Month, there’s one last topic we need to discuss—regular security audits. Cyber threats are always evolving, which means the security measures that protected your insurance agency last month or even last week might not be enough to keep you safe today.

In this post, Brad Ruben from Archway Computer explains why scheduling regular security audits is essential for staying ahead of cybercriminals and protecting your agency’s valuable data.

What is a Security Audit?

A security audit is a comprehensive review of your agency’s cybersecurity practices and systems. During an audit, we look for outdated software, weak passwords, unpatched vulnerabilities, and any other risks that could expose your agency to cyber threats. Regular audits ensure that your security protocols are up to date and capable of defending against the latest cyberattacks.

Why You Need Regular Security Audits

Cyber threats are constantly changing. New vulnerabilities are discovered every day, and hackers are always finding more sophisticated ways to break into systems. That’s why what worked last year or even last month might not be effective today. If your agency is relying on outdated security practices, you could be at risk of a breach.

By conducting regular security audits, you can stay ahead of these evolving threats. A thorough audit helps you identify any weaknesses in your systems so you can address them before they become a problem. It’s not just about fixing issues after an attack—it’s about proactively protecting your business.

What We Check During a Security Audit

When you schedule a security audit with Archway Computer, we leave no stone unturned. Here’s what we typically assess:

Outdated Software: Running old software can leave your agency vulnerable to attacks. We’ll ensure that everything is up to date with the latest security patches.
Weak Passwords: Simple or reused passwords are an open door for hackers. We help you implement strong, unique passwords across all your accounts.
Unpatched Vulnerabilities: Even small vulnerabilities can be exploited by cybercriminals. We look for any unpatched areas that need immediate attention.
Overall Risk Assessment: From email security to network firewalls, we analyze every part of your system to identify any hidden risks.

Protect Your Agency with Regular Audits

Regular security audits are a vital part of maintaining a strong cybersecurity defense. Without them, your agency could be at risk of falling behind on the latest security measures, leaving your data vulnerable. Archway Computer can help ensure your agency’s systems are secure, up-to-date, and protected from the latest cyber threats.

As Cybersecurity Awareness Month comes to a close, take the time to schedule a security audit and protect your agency from future risks. Don’t let outdated software or weak passwords be your downfall.

Ready to secure your agency? Schedule a security audit with Archway Computer today and stay protected!

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Cyber Security Awareness Month: Why Multi-Factor Authentication is Essential for Your Agency

Wed, 30 Oct 2024 15:55:53 +0000

Boost Your Agency’s Security with Multi-Factor Authentication (MFA)

Cybersecurity Awareness Month is the perfect time to revisit your agency’s security practices and make necessary improvements to safeguard sensitive data. One of the easiest and most effective ways to protect your insurance agency from cyberattacks is by implementing multi-factor authentication (MFA).

In this post, Brad Ruben from Archway Computer explains why MFA is essential for keeping your accounts secure and how it can help prevent unauthorized access, even if your password is compromised.

What is Multi-Factor Authentication (MFA)?

MFA is a security measure that requires two steps to verify your identity when logging in. The first step is something you know—your password. The second step is something you have—typically a code sent to your phone or generated by an app. This two-step process adds an additional layer of protection, making it much harder for cybercriminals to gain access to your accounts.

Why MFA is Like a Deadbolt for Your Agency’s Security

Think of MFA as adding a deadbolt to your digital front door. While passwords are important, they can be stolen or guessed. Adding MFA means that even if someone steals your password, they still can’t access your account without the second factor of authentication. This makes it far more difficult for hackers to break in.

Why Your Agency Needs MFA

Insurance agencies are prime targets for cyberattacks because they handle sensitive client information. If a hacker gains access to your systems, it could result in serious financial losses and damage to your agency’s reputation. Implementing MFA can prevent unauthorized access and reduce the risk of data breaches.

If your agency hasn’t adopted MFA yet, now is the time to do it. Cybersecurity Awareness Month is a great opportunity to enhance your security measures and protect your business from evolving threats.

Let Archway Computer Help You Implement MFA

At Archway Computer, we specialize in helping insurance agencies improve their cybersecurity. We can help you set up multi-factor authentication across all of your accounts, ensuring your business is as secure as possible. Taking this extra step can go a long way in protecting your agency from cyberattacks.

Let’s make Cybersecurity Awareness Month the turning point for your agency’s security. Contact us today to get started with MFA and take your cybersecurity to the next level.

Secure Your Agency with MFA Today! Contact Archway Computer for Assistance and Take Action This Cybersecurity Awareness Month.

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Cyber Security Awareness Month: Protect Your Agency from Phishing Scams

Wed, 30 Oct 2024 15:47:10 +0000

Protect Your Agency from Phishing Scams: 3 Simple Tips

Phishing scams are one of the most frequent and dangerous threats insurance agencies face. Hackers disguise malicious emails to appear like they are coming from trusted sources—your bank, a colleague, or even one of your clients. One wrong click can expose your entire agency to malware, data breaches, and other costly cyberattacks. That’s why being able to recognize a phishing email is critical for keeping your agency secure.

In this quick guide, Brad Ruben from Archway Computer walks through three easy ways to identify and avoid phishing scams so you can stay safe.

1. Look for Typos and Strange Grammar

One telltale sign of a phishing email is poor spelling or odd sentence structure. These emails often come from hackers in other countries who aren’t paying attention to the finer details of grammar. If you see unusual mistakes, chances are, it’s a phishing attempt. As Brad humorously mentions, “Hackers aren’t using Grammarly.”

2. Hover Over Links and Email Addresses

Before clicking any link in an email, always hover over it to see where it really leads. The URL might look legitimate at first glance, but hovering over the link will reveal the actual destination. Similarly, you can hover over the sender’s email address to check if it matches the expected sender. If something looks off, don’t click.

3. Be Suspicious of Urgent Messages

Phishing emails often use urgency to trick people into acting without thinking. They may claim your account will be suspended or some other immediate action is needed. Always treat these types of emails with caution. Take the time to verify the information by contacting the source directly, either through a phone call or a trusted email.

Stay Cyber Safe with Archway Computer

Phishing scams are a growing threat, but awareness is the first line of defense. These three tips can help you spot phishing emails before they cause any damage. If you need additional support, Archway Computer is here to help protect your agency from cyber threats. This Cybersecurity Awareness Month, take the extra steps to ensure your business is secure and prepared.

For more cybersecurity tips and assistance, feel free to reach out to us at Archway Computer!

Need more tips or help? Contact Archway Computer today and let us help keep your agency safe from phishing scams and other cyber threats.

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Cyber Security Awareness Month: Tips to Protect Your Agency Online

Wed, 30 Oct 2024 15:44:11 +0000

October is Cybersecurity Awareness Month—a time when businesses, especially small insurance agencies, should take extra steps to protect themselves from cyberattacks. It’s not just the big companies that hackers are after; in fact, 43% of cyberattacks target small businesses, and insurance agencies are prime targets because hackers assume they have cyber insurance. At Archway Computer, we want to make sure your agency is ready to face these threats.

Why Cybersecurity Matters for Your Agency

Insurance agencies, like many small businesses, are vulnerable to cyberattacks. Hackers often believe that agencies are less secure and an easier target, especially if they know you have cyber insurance. This misconception could make your agency a bullseye for cybercriminals looking to exploit weaknesses in your security.

One wrong click or a single vulnerability could result in costly damages—not only in financial terms but also in the trust your clients place in your agency. With sensitive client information on the line, maintaining a strong cybersecurity stance is critical.

Three Simple Steps to Strengthen Your Agency’s Cybersecurity

There are several actions you can take right now to improve your agency’s cybersecurity and reduce the risk of becoming a victim of an attack. Here are three simple yet effective steps that you can start implementing today:

Use Strong, Unique Passwords for Every Account
It might sound simple, but weak or reused passwords are often the first line of attack for hackers. Make sure each account—whether it’s your email, AMS system, or client portals—uses a strong, unique password that’s hard to crack. Consider using a password manager to keep track of everything securely.
Enable Multi-Factor Authentication (MFA)
MFA (also known as two-factor authentication) adds an extra layer of protection beyond just a password. Even if a hacker gets ahold of your password, they still need to bypass the second verification step—such as a code sent to your phone—before they can access your account. Enable MFA on all important accounts, including email and agency management systems, to make it harder for cybercriminals to breach your defenses.
Keep Your Software Updated
Security vulnerabilities in outdated software are one of the easiest ways for hackers to gain access to your systems. Ensure that all your software—from operating systems to your AMS—is updated with the latest security patches. Regular updates help close security holes and protect your agency from known threats.

Don’t Wait—Act Now to Secure Your Agency

These three steps are a great starting point, but there’s much more to ensuring your agency is fully protected. Cybersecurity Awareness Month is the perfect opportunity to take a fresh look at your agency’s security practices. At Archway Computer, we specialize in helping insurance agencies safeguard their systems against cyber threats. We can help you assess your current security measures and make sure your business stays secure.

Let’s make this month a turning point for your agency’s cybersecurity. Contact us today if you need assistance getting started or enhancing your security protocols. We’re here to help you navigate these challenges and keep your business protected.

Stay Safe, Stay Secure, and Let’s Keep Your Agency Protected!

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Insurance Hacks: Insurance Hacks: AI and Outsourcing with Angela Adams

Thu, 26 Sep 2024 19:21:00 +0000

In this Insurance Hacks webinar, we had the pleasure of hosting Angela Adams, President of Angela Adams Consulting, as well as a seasoned insurance technology expert and trusted mentor. Angela brings decades of experience in building and consulting for insurance agencies, helping them streamline operations and improve client interactions. Her insights into AI adoption and modern technology in the insurance sector provided practical guidance for agency owners and account managers alike.

Why AI Matters for Insurance Agencies

Angela’s approach to AI is clear: technology should be used to offload repetitive tasks, allowing insurance professionals to focus on client relationships and delivering a better customer experience. She emphasized that the goal is not to replace human expertise but to enable agencies to handle higher volumes with less stress. For example, account managers can leverage AI for policy checking or customer FAQs, freeing up time for more personalized client interactions.

“We want AI to do the laundry, not the relationship building,” Angela pointed out, underscoring the importance of technology as a supportive tool rather than a replacement for human touch.

Common Hurdles in Technology Adoption

Angela shared valuable insights on why agencies are often slow to adopt new technology, particularly AI. Many agency owners are primarily sales-focused, and they often avoid implementing new tools that could disrupt workflows for account managers. Additionally, account managers may resist change, preferring to handle tasks themselves rather than delegating to technology. Angela’s advice? Agencies need to align technology choices with specific goals. For example, if an agency wants to reduce account manager workload, AI tools like chatbots or automated policy checking can streamline operations significantly.

Practical AI Tools for Agencies

Password Management: Brad recommended a tool called Password Pusher, which securely manages and shares passwords without the risk of emailing sensitive information. This simple change can improve security and operational efficiency for any agency.
Grammarly for Customer Communications: Grammarly, which uses AI to enhance email and document clarity, can prevent communication mishaps. Angela suggested that agencies make Grammarly a standard part of their toolkit for client-facing correspondence.
ChatGPT for Content Creation: Content creation can be a daunting task for busy agency owners. Angela suggested ChatGPT for generating marketing blogs, articles, and other content, allowing professionals to transform ideas into polished, SEO-friendly pieces in a fraction of the time.

AI as a Feature, Not a Product

Brad and Angela both emphasized that AI is becoming an embedded feature within software, rather than a standalone product. Programs like Vertafore and HubSpot are already incorporating AI to enhance features, such as email summarization and call tracking. Angela also highlighted TripAdvisor’s use of AI for summarizing reviews, illustrating how AI can enhance user experience across various industries. Similarly, insurance agencies can leverage AI-powered chatbots to answer client questions 24/7, enhancing client satisfaction and reducing office call volumes.

Future of AI in Insurance Agencies

Angela believes the future lies in using AI to take over “laundry” tasks, not the “art” of insurance—meaning the administrative tasks, not client relationships. As AI advances, account managers should expect routine tasks to become increasingly automated, allowing them more time to build meaningful relationships with clients. However, agencies must use these efficiency gains to enhance client experiences, not simply to increase the number of accounts.

Questions from the Community

The session concluded with a Q&A, where attendees discussed practical AI solutions like Microsoft Copilot, AI policy-checking tools, and chatbots for insurance websites. Angela recommended Exon for policy checking, noting that it has matured significantly in recent years. Attendees also explored tools like Yesware for tracking email engagement and Certificate Hero for verifying compliance on certificates.

This lively and informative session left everyone with a clearer understanding of how AI can transform insurance operations, helping agencies work smarter, not harder. For those interested in diving deeper into this topic or seeking guidance on AI and technology integration, reach out to Brad at Archway Computer or Angela, both of whom are committed to supporting insurance agencies on their tech journeys.

Stay tuned for future Insurance Hacks webinars, where we’ll continue to explore technology solutions that empower insurance professionals!

The post Insurance Hacks: Insurance Hacks: AI and Outsourcing with Angela Adams first appeared on Archway Computer.

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Patriotic Insurance Agency

Wed, 25 Sep 2024 21:40:36 +0000

Client Overview Rob Bowen, owner of Patriotic Insurance Group, sought out Archway Computer after a less-than-ideal experience with a local IT provider. Unaware of what to expect from a Managed Service Provider (MSP), Rob was seeking a more proactive, efficient, and responsive IT partner to help improve his agency’s technology infrastructure.

Challenge Before partnering with Archway, Rob’s agency faced significant IT challenges. These included reliance on 10-year-old computers, a lack of a formal network, and being a largely paper-based operation. In addition, Rob’s recently acquired agency was running without the necessary technology to maintain efficiency and scalability. The need for a reliable IT solution was crucial to help transition the agency into a modern, technology-enabled business.

Solution After meeting with Brad Ruben and the Archway team, Rob realized the potential of a true MSP partnership. Archway not only met but exceeded his expectations by providing the following:

Responsive Customer Service: Archway implemented a ticketing system that ensures Rob’s team receives an immediate response to any IT issue. From emails to phone support, Archway’s customer service team has been proactive and relentless in solving problems quickly and efficiently.
Technology Overhaul for a New Acquisition: Archway stepped in to help modernize Rob’s newly acquired agency. With a team of professionals leading the process remotely via FaceTime and Teams meetings, Archway guided Rob’s staff through the installation and setup of new computers and networks. Owen, a key team member at Archway, was particularly instrumental in ensuring a smooth transition for Rob’s team.
Virtual Assistant Setup: Archway also helped onboard Rob’s virtual assistant, Candela, who is based in Argentina. They ensured her remote setup was seamless, equipping her with the necessary technology and access to all required applications.
Vendor Management: One of the most significant time-savers for Rob has been Archway’s vendor management services. Now, when Rob’s team has an issue with a technology vendor, they can contact Archway directly, who then manages the vendor communication and resolution. This process removes a huge burden from Rob’s shoulders, allowing him to focus on running his business.

Additional Services Rob also leveraged Archway’s expertise in Microsoft 365. After requesting training for Microsoft Planner and OneNote, Archway arranged an in-depth, hour-long session with an expert within two days. This session uncovered functionalities Rob wasn’t previously aware of, allowing his team to take better advantage of the platform.

Results

A complete upgrade of the technology infrastructure for a previously paper-based agency.
Increased productivity thanks to responsive and thorough IT support.
Efficient setup of both in-house and virtual teams, ensuring all members are equipped with the technology and tools they need.
Vendor management that has saved Rob time and significantly reduced the operational burden on his staff.
Personalized training on Microsoft 365, improving workflow and team collaboration.

Client Testimonial “I highly recommend Archway. They not only promised certain services but delivered on all of them. From setting up new computers to helping my virtual assistant in Argentina, they’ve been instrumental in modernizing my business. Their customer service is top-notch, and I no longer have to spend time managing vendors or IT problems. Archway is the best, bar none.” — Rob Bowen, Owner, Patriotic Insurance Group

Conclusion By transitioning to Archway Computer, Patriotic Insurance Group was able to modernize its operations, improve efficiency, and delegate critical IT tasks to a trusted partner. Rob and his team now benefit from a reliable MSP that handles their IT needs seamlessly, allowing them to focus on growing their business.

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🤖 AI Webinar Tomorrow 🖱️$100 Mouse Upgrade 💼 Why Compliance is Falling Short

Wed, 25 Sep 2024 16:04:41 +0000

AI and Outsourcing: Unlock the Future of Insurance in Tomorrow’s Webinar!

You still have time to register for our Insurance Hacks Webinar happening tomorrow, Thursday, September 26th, at 11 AM PT | 2 PM ET! I’ll be sitting down with Angela Adams, President of Angela Adams Consulting, to dive into how AI and outsourcing are revolutionizing the insurance industry.

We’ll break down how automation can simplify your day-to-day, boost your team’s efficiency, and drive more profitability for your agency. It’s all about freeing up your time to focus on what truly matters—serving your clients.

Don’t miss out on this opportunity to future-proof your agency!

The Mouse That Changed My Workflow – And My Wrist!

I’ll admit, I never thought I’d spend over $100 on a mouse, but after long hours behind the screen, I finally caved—and I’m so glad I did. The Logitech MX Master 3 offers incredible comfort, fitting perfectly in my hand and giving much-needed support to my wrist.

My favorite features are the scroll wheel, which lets you switch between a controlled, clicky scroll and a free-wheeling mode for zipping through long documents, and the thumb button that pulls up all your windows, which makes navigating multiple applications smoother.

It’s a bit of an investment, but if comfort and efficiency are important to you, it’s worth every penny. Check it out here.

Compliance Conundrum: Why Checking the Box Isn’t Enough

We all know compliance is important, but here’s the thing—on its own, it won’t protect your agency from today’s cyberattacks. Hackers are evolving faster than compliance standards can keep up. Phishing scams, zero-day exploits, and ransomware are becoming more sophisticated, and if you’re just focused on ticking compliance boxes, you’re missing the bigger picture.

At Archway, we take security seriously. Yes, we follow the NY Cybersecurity Regulations, but we don’t stop there. We go beyond compliance with proactive strategies like continuous monitoring, real-time threat intelligence, and employee training. That way, you’re not just checking boxes—you’re truly protecting your agency.

If you have any questions about your agency’s compliance or want to know how we can help take your cybersecurity to the next level, don’t hesitate to reach out. I’m here to help—just contact me and we can discuss how to ensure your agency is fully protected.

Hydration Hero: How I Crush a Gallon a Day

Here’s something that’s been a real game-changer for me: staying hydrated. I’ve made it my daily mission to drink a gallon of water every day, and honestly, I’ve never felt better.

How do I do it? I’ve got this awesome 50 oz. water bottle that I refill throughout the day on the following water-drinking routine: One in the morning, one during work, and one after work, and boom—gallon goal, crushed.

Staying hydrated has honestly improved my focus and energy levels, and if you’re looking for a simple way to level up your productivity, I highly recommend making this a daily habit.

The Last Word

Yep, this might be the most random newsletter yet…And that’s saying something! From AI to mice, cybersecurity, and hydration, we’ve covered quite the range this time around. But I hope you found something useful (or at least entertaining!).

I’m really looking forward to seeing you at tomorrow’s Insurance Hacks Webinar with Angela Adams. And please send some good vibes Angela’s way—she’s in Florida and dealing with an incoming hurricane. Stay safe, stay hydrated, and I hope you have a great rest of your week!

The post 🤖 AI Webinar Tomorrow 🖱️$100 Mouse Upgrade 💼 Why Compliance is Falling Short first appeared on Archway Computer.

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Applied Net 2024 Recap: Key Takeaways, AI Insights, & Post-Conference Checklist

Mon, 16 Sep 2024 19:02:52 +0000

Thank you to everyone who connected with us last week at Applied Net 2024! Whether you attended our Cheers Before the Convention party, stopped by our booth, or simply exchanged a few words with us, we truly appreciate your time. We’ve been exhibiting at Applied Net for years, and we have to say – they really outdid themselves this year.

Now that the whirlwind of the conference has settled, we wanted to take a moment to officially introduce ourselves – we’re Archway Computer.

We’ve been attending Applied Net for over 10 years and are proud to be an Applied Systems Preferred Partner. For more than three decades, we’ve provided IT solutions and Digital Marketing Services designed specifically for insurance agencies like yours. And yes, our hangover kits at the party were such a hit that we ran out in the first hour! Next year, we’ll be sure to double (or triple) our supply to keep everyone covered.

To help you turn all the great insights from the conference into action, we’re excited to share a Post-Applied Net 2024 Checklist, key takeaways on how AI is transforming the insurance industry, and insights into how Archway Computer can support your agency with tailored IT solutions and digital marketing.

Post-Applied Net 2024 Checklist

To help you make the most of what you learned at the conference, we’ve created a Post-Applied Net 2024 Checklist to keep you organized and moving forward. Whether it’s following up with new connections, reviewing key insights, or implementing new strategies, this checklist will help you turn your conference experience into real results.

Click here to download your checklist and start turning those Applied Net takeaways into real results.

Conference Highlights: The AI Revolution in Insurance

This year’s Applied Net conference was all about the future of insurance, and the standout theme was the rise of AI. As Taylor Rhodes, CEO of Applied Systems, said: “Insurance is on the cusp of its next generation, from technology and talent to emerging new risks.”

AI is no longer just a buzzword – it’s already being used to reduce operational friction, especially in claims processing and commercial lines. Next year’s conference will dive even deeper into specific AI use cases that can help agencies streamline operations and grow their book of business.

Here are a few key trends that emerged:

AI is automating claims handling, improving efficiency and reducing bottlenecks.
The demand for professionals skilled in AI, machine learning, and cloud computing is rising as traditional roles evolve.
Over 25% of insurance jobs are expected to change due to AI adoption, creating new opportunities for those embracing technology.

The future is here, and it’s powered by AI!

Interested in exploring how your agency can leverage AI to streamline operations and drive growth? Let’s chat about how Archway can help you make the most of these cutting-edge tools.

About Archway Computer: Your Partner in IT and Digital Marketing

At Archway Computer, we’re here to help you make the most of everything you’ve learned at Applied Net, whether it’s adopting new IT solutions or leveraging AI to streamline your operations. From boosting your cybersecurity to managing your entire IT infrastructure, we’ve got your back.

We also specialize in digital marketing to help your agency stand out online, manage social media, improve SEO, and create high-converting websites.

Want to chat about how we can help your agency move forward with the insights from Applied Net? Let’s schedule a quick call to discuss how Archway can support you with IT or digital marketing.

The post Applied Net 2024 Recap: Key Takeaways, AI Insights, & Post-Conference Checklist first appeared on Archway Computer.

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Insurance Hacks: Applied Net Survival Guide

Tue, 03 Sep 2024 23:35:35 +0000

As we gear up for the Applied Net Conference, our latest Insurance Hacks webinar brought together Brad Ruben of Archway Computer and SueAnn Prim, an industry veteran with deep expertise in insurance and technology. The focus? How to make the most of your time at this major industry event.

Whether you’re a first-time attendee or a seasoned conference-goer, this recap will help you prepare, navigate, and maximize the opportunities at Applied Net 2024.

1. Why Attend Applied Net?

Before diving into the tips, it’s important to understand why the Applied Net Conference is a must-attend event for those in the insurance industry. The conference offers unparalleled opportunities to network, learn from industry experts, and explore the latest in insurance technology.

Archway Computer’s Tip: If you haven’t already registered, now is the time! Make sure your accommodations are booked, ideally at the main hotel, the Gaylord Opryland Resort, or nearby overflow hotels. Consider reaching out to your Applied rep for help securing a room if needed.

2. Pre-Conference Preparation: Setting Yourself Up for Success

SueAnn shared a comprehensive checklist to help you prepare for the conference:

Review the Agenda: Go through the conference agenda thoroughly. Mark sessions with a ‘Yes,’ ‘No,’ or ‘Maybe,’ and prioritize based on your goals. If attending with a team, coordinate to cover more ground by attending different sessions.

Tip from SueAnn: “Review the agenda and set your goals early. Knowing what you want to achieve will guide your entire conference experience.”

Set Your Goals: Determine what you want to achieve at the conference. Whether it’s networking, learning about new technologies, or meeting specific vendors, having clear goals will guide your experience.
Download the Conference App: The Applied Net app is your best friend at the conference. It provides updates on sessions, allows you to connect with other attendees, and helps you navigate the event.

Archway Computer’s Tip: Make sure to fill out your profile on the conference app, but consider hiding your information from vendors if you prefer not to be contacted.

3. Day-of Tips: Navigating the Conference Like a Pro

On the day of the conference, a few key strategies will help you stay organized and make the most of your experience:

Arrive Early: Get to your sessions early to secure a good seat, especially for popular topics. Networking often happens before and after sessions, so being early gives you more opportunities to connect with peers.

Tip from Brad: “Some of the best networking happens before the sessions even start. Arrive early, grab a good seat, and strike up a conversation.”

Stay Hydrated and Energized: Conferences can be exhausting. Bring a water bottle and snacks to keep your energy up. Applied provides breakfast, but it’s usually carb-heavy, so consider eating a protein-rich meal beforehand.
Network, Network, Network: Don’t be shy about introducing yourself to others. If you’re attending alone, find a conference buddy early on. Networking is one of the most valuable aspects of the conference, so take full advantage.

Archway Computer’s Tip: Be mindful of overbooking your schedule. Allow for some downtime to process what you’ve learned and recharge.

4. The Exhibit Hall: Making the Most of Vendor Interactions

The exhibit hall is a treasure trove of new products and technologies, but it can also be overwhelming. Here’s how to navigate it effectively:

Map Out Your Plan: Use the exhibit hall map to prioritize which vendors you want to visit. If you have specific questions or want to see a particular demo, consider booking an appointment with the vendor in advance.
Use Break Times Wisely: Lunch breaks are a great time to visit vendors without the crowd. This gives you more one-on-one time with exhibitors and allows you to gather the information you need.

Archway Computer’s Tip: Be aware of the exhibitor badge colors—they can give you a clue about who’s a vendor and who’s an attendee.

5. Post-Conference Follow-Up: Don’t Let the Experience End When You Leave

After the conference, it’s crucial to follow up on the connections and knowledge you gained:

Send Thank You Notes: Whether it’s a quick email or a LinkedIn message, following up with people you met at the conference helps solidify those connections.
Schedule Debrief Sessions: Before you return to the daily grind, schedule debrief sessions with your team to share what you learned and plan how to implement new ideas.

Tip from SueAnn: “The value of the conference isn’t just in attending—it’s in how you apply what you’ve learned once you’re back in the office.”

Archway Computer’s Tip: Don’t wait too long to schedule follow-ups. The sooner you connect with your new contacts and review what you’ve learned, the more likely you are to retain and apply the information.

Final Thoughts

The Applied Net Conference is an incredible opportunity to advance your knowledge, network with industry peers, and discover the latest tools to help your agency grow. With the right preparation and a strategic approach, you can make the most of this event.

Ready to meet us at Applied Net? RSVP to our pre-conference party and get ready to kick off the event with a bang! We’ll be hosting a cocktail hour on Monday, September 9th, at 7 PM at The Falls Lounge at the Gaylord Opryland Resort, featuring hangover kits and some fantastic giveaways, including a $3,000 website redesign. Don’t miss it!

The post Insurance Hacks: Applied Net Survival Guide first appeared on Archway Computer.

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7 Must-Have Amazon Essentials for Applied Net

Thu, 29 Aug 2024 16:57:00 +0000

Labor Day weekend is here, and what better time to get everything you need for Applied Net? Every conference pro knows that preparation is key, and after attending Applied Net for years, I’ve learned a thing or two about what it takes to thrive at this event. That’s why I’ve put together a list of Amazon must-haves that will help you survive (and thrive) at Applied Net. Check out the list below, and get everything you need delivered right to your door.

Must-Have Items to Shop This Weekend

Hoka Shoes
These Hokas are your best friend for walking around the convention center. Trust me, with all the walking you’ll do, you’ll want something comfortable and supportive. This is definitely not the time to break in new kicks!

Portable Chargers

Whether you’re taking notes, staying in touch with colleagues, or snapping photos, your phone battery is going to get a workout. This compact charger duo doesn’t require a cord, making it a breeze to slip into your pocket or bag.

Remarkable Tablet
The Remarkable tablet is perfect for taking notes during sessions without the distractions of a traditional tablet. It’s light, easy to carry, and feels just like writing on paper—ideal for jotting down all the great insights you’ll pick up.

Portable Steamer

Wrinkled clothes are a no-go when networking. This compact travel steamer ensures your outfits stay crisp and professional, so you can focus on making connections, not your wardrobe. Stay sharp and polished, no matter how packed your suitcase is!

Business Card Holder Book

This padfolio is a game-changer for any conference attendee, keeping your business cards, tablet, notes, and documents all in one place. With everything organized and easily accessible, you’ll be ready to network, take notes, and manage your schedule without missing a beat.

Rescue After Party Patch

Cocktails and conferences go hand in hand, but if you drink too much too early, you probably won’t be on your A-game for the rest of Applied Net (coming from experience). That’s where the Rescue Party Patch comes in—apply it before you start sipping, and peel it off when you’re done. Or, stop by our pre-conference party where we’ll be handing out hangover kits to keep you sharp all conference long!

Memory Foam Sleep Mask

Getting enough rest is key to staying sharp at Applied Net, and my favorite sleep mask is perfect for ensuring you do. I can’t sleep without it! With its memory foam no-pressure design, it blocks out all light, making it easier to sleep whether you’re on the plane, in your hotel, or just grabbing a quick nap between sessions.

I’m sure I’m forgetting something—let me know if there’s anything I missed! If you decide to pick up any of these must-haves for Applied Net, I’d love to hear how they work out for you.

And don’t forget—the remaining spots for our pre-conference party are running out fast, so be sure to RSVP soon. Don’t miss a night that is sure to be full of great company, networking, and a head start on all the conference fun.

I hope you enjoyed this Applied Net Amazon Must-Haves Master List, and wishing you a fantastic Labor Day weekend!

The post 7 Must-Have Amazon Essentials for Applied Net first appeared on Archway Computer.

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Insurance Hacks: AI Insights and Applied Net with Applied Systems

Thu, 15 Aug 2024 22:27:59 +0000

Key Takeaways from Our Insurance Hacks Webinar with Applied Systems’ CCO, Trevor Bunker

At Archway Computer, we’re dedicated to bringing the best insights and tools to independent insurance agencies. That’s why we were thrilled to host an exclusive webinar with Trevor Bunker, Chief Customer Officer at Applied Systems. This session was packed with valuable information on optimizing your insurance operations, leveraging AI, and getting the most out of your agency’s technology.

Here’s a recap of the key takeaways from our conversation with Trevor.

1. Embracing AI as a Transformative Feature

Trevor shared his insights on how AI is becoming an essential feature rather than a standalone product in the insurance industry. Applied Systems is integrating AI capabilities into their tools to enhance agency operations. For example, features like email summarization within Epic are designed to save time and improve accuracy by providing concise summaries of lengthy email threads. This enables agents to focus on decision-making rather than sifting through long chains of communication.

Trevor emphasized that AI in insurance is about augmenting human intelligence, not replacing it. The goal is to help agencies operate more efficiently by automating routine tasks and providing real-time insights.

Archway Computer’s Tip: If you’re using Epic, start exploring the AI features available to you. And if you’re not on Epic, talk to your agency management system vendor about their AI plans.

2. The Importance of Digital Adoption

One of the standout points from the webinar was the focus on digital adoption. Trevor discussed how Applied Systems is embedding digital adoption capabilities directly into their platform. This approach helps users navigate the system with real-time coaching and guidance, reducing the learning curve and improving efficiency.

For example, new users can benefit from in-app tutorials that guide them through complex processes like policy renewals or cancellations, making it easier to get up to speed without relying on seasoned colleagues.

Archway Computer’s Tip: Invest in training your team to take full advantage of these digital adoption tools. The more comfortable they are with the technology, the more value they can deliver to your clients.

3. Applied Net 2024: A Must-Attend Event

Trevor gave us a sneak peek into Applied Net 2024, the premier event for insurance professionals. This year, the conference is happening earlier, almost like a “back-to-school” event for the insurance industry. It will be held in Nashville at the Grand Ole Opry, a fan-favorite location, and promises to be one of the best conferences yet.

Applied Net is not just about learning; it’s about community. Over 4,000 customers, partners, and carriers come together for three days to share insights, learn about the latest innovations, and of course, have a great time. Trevor highlighted that this year’s event would feature more hands-on labs, allowing attendees to directly interact with the latest products and features from Applied Systems.

Archway Computer’s Tip: If you haven’t registered for Applied Net 2024 yet, now is the time! It’s a fantastic opportunity to learn, network, and stay ahead of the curve in the insurance industry. Learn more about what Archway Computer is doing at Applied Net here.

4. Applied Systems’ Commitment to Innovation

Throughout the webinar, Trevor highlighted Applied Systems’ commitment to continuous innovation. With over $100 million invested annually in R&D, Applied Systems is focused on developing new products and improving existing ones to better serve the insurance industry. One exciting area they’re exploring is the automation of complex tasks, such as direct bill reconciliation, which could significantly reduce manual errors and save time.

Trevor also hinted at some major announcements coming at Applied Net 2024, particularly around AI-driven tools that will further streamline operations for agencies. This includes advancements in areas like commercial lines and no-touch submissions, which are expected to transform the way agencies handle underwriting and other processes.

Archway Computer’s Tip: Stay tuned for more updates from Applied Net 2024. These innovations could provide your agency with a competitive edge.

Conclusion

Our webinar with Trevor Bunker was packed with actionable insights that can help your agency leverage technology more effectively. From embracing AI as a tool for enhancing human intelligence to the importance of digital adoption, these strategies are designed to help you maximize efficiency and improve client satisfaction.

We’re also incredibly excited about Applied Net 2024 and the opportunity to connect with so many industry professionals in Nashville. If you’re attending, be sure to stop by our booth—we’d love to chat about how we can help your agency thrive.

Ready to take your agency to the next level? Contact Archway Computer to learn more about how we can support your technology needs and help you implement these insurance hacks.

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Insurance Hacks: Transform Your Agency with AI

Thu, 08 Aug 2024 16:50:10 +0000

In this insightful webinar hosted by Brad Ruben, President of Archway Computer, and featuring Heath Sharon Sr. Content Marketing Manager at Vertafore, the focus was on leveraging AI to enhance the efficiency and productivity of independent insurance agencies. Here are the key takeaways from the discussion:

Introduction and Background

Archway Computer has been providing IT support exclusively for independent insurance agencies since 2011, supporting over 375 agencies nationwide. The goal of the webinar was to provide practical technology ideas to help insurance agencies grow and become more productive, rather than merely promoting products.

The Potential of AI in Insurance Agencies

AI is transforming various industries, including insurance, by enhancing customer service, streamlining operations, and boosting efficiency. Agencies can utilize AI to handle repetitive tasks, automate processes, and improve client interactions, ultimately saving time and resources.

Customer Service

AI-driven chatbots can provide 24/7 customer support, handle routine inquiries, and personalize communication based on customer preferences. Heath Sharon noted, “Imagine having a virtual assistant that can answer client questions at any time, freeing up your staff to focus on more complex issues.”

Operational Efficiency

AI can streamline operations by automating data entry, processing claims, and conducting risk assessments. This allows staff to focus on more complex tasks, reducing the potential for human error and increasing overall efficiency. Heath Sharon mentioned, “AI can handle repetitive tasks, allowing your team to concentrate on what they do best—building relationships and growing the business.”

Sales and Marketing

AI can assist in identifying strong sales leads, automating engagement responses, and creating personalized marketing campaigns. By analyzing customer data, AI can help tailor marketing efforts to meet individual client needs and preferences, improving conversion rates. Brad Ruben shared, “Using AI for sales and marketing enables us to identify and nurture leads more effectively, ensuring we reach the right customers with the right message.”

Data Management

AI tools can analyze large volumes of data to identify patterns and trends, helping agencies make informed decisions and improve their service offerings. This can lead to better risk assessment, more accurate pricing, and enhanced customer satisfaction. “Data is the foundation of AI,” said Heath Sharon. “With good data, you can identify trends and make strategic decisions that drive your agency forward.”

Implementing AI in Your Agency

Before adopting AI, agencies should assess their specific needs, identify pain points, and align AI initiatives with their goals. It’s crucial to involve key decision-makers and staff in the planning process to ensure a collaborative approach. Starting with small pilot projects can help agencies gradually integrate AI into their workflows without overwhelming their systems or staff. Brad Ruben emphasized, “It’s important to start small and involve your team in the process. AI should complement your existing workflows, not disrupt them.”

AI Tools and Best Practices

Tools like Grammarly for writing assistance and chatbots for customer interactions are simple AI applications that can provide immediate benefits. Agencies should ensure data security and compliance with regulations when using AI tools, especially when handling sensitive information. Platforms like Zapier can automate various tasks by connecting different applications, enhancing operational efficiency. Heath Sharon advised, “Ensure your data is secure and compliant with regulations when using AI tools. This is crucial to protect sensitive information and maintain client trust.”

The Future of AI in Insurance

AI is not about replacing humans but enhancing their capabilities, allowing them to focus on more strategic and meaningful work. Embracing AI is crucial for staying competitive in the evolving insurance landscape. Agencies that leverage AI effectively can improve customer satisfaction, increase efficiency, and drive growth. “AI is more like the internet in the 90s,” Brad Ruben said. “If you don’t become proficient with AI, you risk falling behind your competitors who do.”

Learn More

Interested in learning how AI can transform your insurance agency? Book a meeting with Archway Computer to discover how our AI solutions can help you enhance efficiency, improve customer service, and grow your business. Don’t miss out on the opportunity to stay ahead in the competitive insurance industry.

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How to Authenticate a Domain with Epic DMS and Update CNAME Values

Thu, 01 Aug 2024 06:12:18 +0000

Overview

The April 2024 release of Applied Epic introduces a modernized approach to DMS Email. This update allows emails sent from Applied Epic to be authenticated using the agency or brokerage’s own domain, helping to reduce the chances of these emails being marked as spam. To achieve this, agencies and brokerages need to update their CNAME records.

Benefits

Applied’s new DMS Email solution enables agencies and brokerages with their own domains to authenticate DMS email traffic sent from Epic. This significantly reduces the likelihood of emails being flagged as spam by recipient email systems, ensuring smoother communication. The emails will be sent from your registered domain instead of the default mail.myappliedproducts.com (US) or mail.myappliedproducts.ca (CA) domain.

Steps to Authenticate Your Domain and Update CNAME Values

Note: This process requires the assistance of your IT Support Team to update the DNS server with the CNAME values provided.

Access the DMS Email Settings:
- From the Epic Home screen, navigate to Configure > Job Management > DMS Email.
- Select the relevant Agency.
Initiate Domain Authentication:
- Check for the message stating “Email domain is NOT authenticated.”
- Click the button below this message to Authenticate this Domain.
- Edit the Agency mailbox and select Authenticate this Domain.
Update CNAME Records:
- The Email Authentication Details screen will appear, displaying three CNAME Value hosts with corresponding values that need to be added to the domain’s DNS records.
- Have your IT Support Team add these CNAME values to your DNS server.
Verify Authentication:
- Once the CNAME values have been added, click Verify Authentication to launch the Authentication Check. This will confirm whether the authentication setup is successful.
- Important Note: DNS changes can take time to propagate and may not be instant.
Finalize the Process:
- On the main DMS Email screen, select Finish. If successful, the message “Email Domain is authenticated” will appear with a link to View Authentication Details.
- This process must be repeated for each unique domain the agency or brokerage uses.

Additional Information

Applied Epic does not store domain authentication details.
If a domain has been authenticated in another database (e.g., Demo), it should not need re-authentication in the Production database.

Need Help? Contact Archway Computer

Updating your CNAME records and authenticating your domain can be a complex process, but Archway Computer is here to help. As an MSP specializing in independent insurance agencies, we have extensive experience with Applied Epic and can ensure your emails are properly authenticated to reduce the risk of being marked as spam.

Why Choose Archway Computer?

Expertise: We know Applied Epic inside and out.
Support: Our team can handle the technical details, so you don’t have to.
Efficiency: We’ll make sure everything runs smoothly and efficiently.

Get Started Today! If you need assistance with authenticating your domain or updating your CNAME values, contact Archway Computer. Schedule a call with Brad Ruben, the owner of Archway Computer, to discuss best practices and advanced techniques to optimize your Epic browser’s performance and reliability.

Contact Us:

Phone: (888) 361-9995
Email: info@myarchway.com
Schedule a Consultation: Book a Meeting

Let us handle the technical details so you can focus on what you do best—serving your clients.

The post How to Authenticate a Domain with Epic DMS and Update CNAME Values first appeared on Archway Computer.

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#TechTipTuesdays: Data Security

Mon, 22 Jul 2024 22:50:53 +0000

Enhancing Data Security for Independent Insurance Agents

In this week’s #TechTipTuesday, Brad addresses a critical issue that all independent insurance agents should prioritize: data security.

The Importance of Data Security

As an independent insurance agent, your clients trust you with their sensitive information. At Archway Computer, we ensure that this trust is well placed by enhancing your data security measures. From encryption to secure backup solutions, our services are designed to keep your agency compliant and secure.

Why is This a Tip?

Because a data breach can have devastating effects on your finances and your reputation. Strengthening your data security is essential for maintaining client trust and business integrity. Imagine this: a data breach occurs, but your agency is unaffected because your security measures are robust. Your client’s data remains safe, and your business continues without interruption.

Our Data Security Solutions

Encryption: We implement strong encryption protocols to protect your data from unauthorized access.
Secure Backup: Our secure backup solutions ensure that your data is safely stored and can be recovered quickly in case of any disruptions.
Compliance: We help you stay compliant with industry regulations, reducing the risk of fines and legal issues.
Ongoing Monitoring: Our team continuously monitors your systems to detect and respond to potential threats in real time.

The Devastating Impact of Data Breaches

A data breach doesn’t just impact your finances; it can also damage your reputation and erode client trust. By proactively enhancing your data security measures, you can protect your business and your clients from the potentially severe consequences of a breach.

Contact Us to Enhance Your Security

Protect your business. Protect your clients. Contact Archway Computer today to enhance your data security measures. Our team of experts is ready to help you implement robust solutions that ensure your agency remains secure and compliant.

The post #TechTipTuesdays: Data Security first appeared on Archway Computer.

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#TechTipTuesdays: Tech Consulting

Tue, 16 Jul 2024 00:20:17 +0000

Why Unbiased Tech Consulting is Essential for Your Insurance Agency

In this week’s #TechTipTuesday, Brad dives into a crucial topic for insurance agency owners: the importance of unbiased tech consulting.

The Importance of Tech Consulting

In today’s fast-paced insurance industry, leveraging the right technology is vital for boosting productivity, reducing costs, and improving client satisfaction. At Archway Computer, our tech consulting services are designed to help you assess your current infrastructure, identify areas for improvement, and ensure you get the most out of your investments—all with an unbiased perspective.

Why Choose Archway Computer’s Tech Consulting Services?

Unbiased Recommendations: Unlike other consulting firms, we don’t sell hardware, software, or phone systems. Our advice is completely independent and focused solely on what’s best for your agency. This ensures you receive the most value for your investment without any hidden agendas.
Industry Expertise: With over 30 years of exclusive focus on the insurance industry, we bring unparalleled expertise and a deep understanding of the unique challenges you face. Our team of specialists knows the ins and outs of insurance technology and is dedicated to helping you leverage it to its fullest potential.
Tailored Solutions: Every insurance agency is different, which is why we provide customized consulting services to meet your specific needs. We assess your current infrastructure, identify areas for improvement, and help you implement solutions that align with your business goals.

Key Benefits of Tech Consulting

Boost Productivity: By optimizing your IT infrastructure, you can streamline operations and improve efficiency, allowing your team to focus on what they do best—serving your clients.
Reduce Costs: Efficient technology solutions help reduce unnecessary expenses, ensuring you get the most out of your investments.
Enhance Client Satisfaction: Leveraging the right technology improves client interactions and satisfaction, helping you build stronger relationships and retain more clients.

Our Approach

At Archway Computer, we collaborate with leading InsurTech partners to bring you the best technology solutions available. Our partnerships with industry giants like Applied Systems, Vertafore, and HawkSoft ensure that you have access to innovative tools designed to automate processes and enhance client interactions.

Comprehensive Tech Consulting Services

Technology Assessment

Our comprehensive technology assessment evaluates your current IT setup, identifying strengths and weaknesses. We provide a detailed report with actionable recommendations to enhance your infrastructure.

Strategic Planning

We work with you to develop a strategic IT plan that aligns with your business objectives. Our experts help you prioritize initiatives, allocate resources effectively, and set realistic timelines for implementation.

Implementation Support

From project management to technical execution, our team is here to support you every step of the way. We ensure that new systems are integrated smoothly into your operations, minimizing disruptions and maximizing benefits.

Ongoing Optimization

Technology is constantly evolving, and so should your IT strategy. We offer ongoing consulting services to keep your systems up-to-date and optimized for peak performance.

Schedule Your Consultation Today

Is your technology working as hard as you are? Reach out to Archway Computer today to schedule your tech consulting review. Let us help you unlock the full potential of your technology investments and drive your agency’s success.

The post #TechTipTuesdays: Tech Consulting first appeared on Archway Computer.

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#TechTipTuesdays: Security Audits

Mon, 15 Jul 2024 23:54:18 +0000

Why Regular Security Audits are Crucial for Insurance Agencies

In this week’s #TechTipTuesday, Brad dives into a topic that’s essential for the safety and integrity of your insurance agency: regular security audits.

The Importance of Security Audits

With cyber threats evolving at an unprecedented pace, staying one step ahead is not just recommended—it’s necessary. Regular security audits help you stay compliant with New York cyber regulations, ensuring that your systems are not only secure but also up-to-date. Compliance isn’t just about following the rules; it’s about protecting your clients’ sensitive information and maintaining the trust they’ve placed in your agency.

Why Regular Audits Matter

Evolving Threat Landscape: Cyber threats are constantly changing. What protected you yesterday might not be effective today. Regular audits help identify new vulnerabilities and mitigate risks before they can be exploited.
Regulatory Compliance: In New York, and many other states, there are stringent cyber regulations that insurance agencies must adhere to. Regular audits ensure you’re meeting these requirements, avoiding potential fines and legal issues.
Protecting Client Data: Your clients trust you with their personal and financial information. A breach can not only lead to financial loss but also damage your reputation. By conducting regular security audits, you ensure their data remains protected.
Proactive Defense: Waiting for a security scare to act can be disastrous. Proactively scheduling and performing security audits means you’re taking steps to fortify your defenses continuously.

What to Expect in a Security Audit

During a security audit, an expert will review your agency’s systems, policies, and procedures. They’ll look for vulnerabilities, outdated software, and any non-compliance with current regulations. The goal is to identify areas of improvement and implement solutions that bolster your defenses against cyber threats.

Schedule Your Audit Today

Don’t wait for a security scare to realize the importance of regular audits. Schedule your security audit with Archway Computer today and keep your defenses robust. Our team specializes in insurance technology and understands the unique challenges faced by insurance agencies. We’re here to ensure your systems are secure and compliant, giving you peace of mind and allowing you to focus on what you do best—serving your clients.

Conclusion

Regular security audits are a crucial part of maintaining a secure and trustworthy insurance agency. By staying proactive and compliant, you protect your clients’ data and your agency’s reputation. Contact Archway Computer today to schedule your audit and stay ahead of the ever-evolving cyber threats.

Stay secure and keep your systems in top shape with regular security audits! #CyberSecurity #InsuranceTech #StaySecure

The post #TechTipTuesdays: Security Audits first appeared on Archway Computer.

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#TechTipTuesdays: 24/7 Help Desk

Tue, 02 Jul 2024 16:53:25 +0000

The 24/7 Help Desk at Archway: Ensuring Smooth Operations for Insurance Agents

In this week’s #TechTipTuesday, Brad from Archway Computer highlights the importance of having a reliable IT support system in place for insurance agents. At Archway, our 24/7 Help Desk provides fast and efficient IT support, ensuring smooth operations at all times.

Why Choose Archway’s 24/7 Help Desk?

As an insurance agent, you rely on technology to manage client data, communicate effectively, and maintain smooth operations. Unexpected IT issues can disrupt your workflow and impact your agency’s efficiency. Here’s how our 24/7 Help Desk can help:

Full-Time IT Support Team
- Our help desk is staffed by full-time, experienced IT professionals who are dedicated to providing top-notch support.
Round-the-Clock Availability
- We understand that IT issues can arise at any time. That’s why our help desk is available 24/7, ensuring that you receive quick assistance whenever you need it.
Minimize IT Downtime
- Quick issue resolution minimizes IT downtime, allowing your agency to operate smoothly and efficiently without interruptions.
Reliable IT Partner
- At Archway, we aim to be your trusted IT support partner, providing continuous support to keep your systems running seamlessly.

Key Benefits of Our 24/7 Help Desk

Immediate Assistance: Get quick resolutions to IT issues, no matter when they occur.
Enhanced Productivity: Reduce downtime and keep your agency productive and efficient.
Peace of Mind: Rest easy knowing that expert IT support is just a call away, day or night.

How Our Help Desk Works

Issue Reporting: Contact our help desk through phone, email, or our online portal to report any IT issues.
Immediate Response: Our team responds promptly to assess and resolve the issue.
Continuous Monitoring: We continuously monitor your systems to prevent issues before they arise.

Why It Matters

In the fast-paced world of insurance, any disruption can impact your ability to serve clients and manage operations. With Archway’s 24/7 Help Desk, you can ensure that your IT systems are always up and running, allowing you to focus on what matters most—your clients and your business.

Don’t let IT issues slow you down. Partner with Archway Computer for reliable, round-the-clock IT support.

Watch our detailed video on the benefits of our 24/7 Help Desk and how Archway Computer can support your insurance agency: Watch Now.

Stay ahead of IT challenges with Archway’s dedicated support. #TechTipTuesday #InsuranceTech #ITSupport #24/7HelpDesk #ArchwayComputer

The post #TechTipTuesdays: 24/7 Help Desk first appeared on Archway Computer.

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#TechTipTuesdays: DMARC

Mon, 01 Jul 2024 23:27:06 +0000

Enhancing Email Security with DMARC: Why It Matters for Insurance Agencies

In this week’s #TechTipTuesday, Brad from Archway Computer dives into the importance of DMARC (Domain-based Message Authentication, Reporting, and Conformance) for protecting your emails from phishing and spoofing attacks. As an insurance professional, understanding and implementing DMARC is crucial for safeguarding your communications and your clients’ data.

What is DMARC?

DMARC is a critical tool designed to verify the authenticity of emails sent from your domain. It works by aligning two key email authentication protocols:

SPF (Sender Policy Framework)
DKIM (DomainKeys Identified Mail)

By ensuring that the emails you receive are genuinely from the claimed sender, DMARC helps protect against phishing and spoofing attacks.

Why is DMARC Timely and Important?

According to Fortres’s 2023 report, business email compromises account for 99% of reported data breaches. Email remains a primary vector for cyber attacks, making it more crucial than ever to protect your communications. Here’s why DMARC is essential for your insurance agency:

Prevent Phishing and Spoofing Attacks
- DMARC helps to verify the sender’s identity, reducing the risk of phishing and spoofing attacks, which are common methods used by cybercriminals to steal sensitive information.
Enhance Email Security
- By implementing DMARC, you can enforce policies to monitor, quarantine, or reject suspicious emails, ensuring that only legitimate communications reach your inbox.
Protect Client Data
- Secure email communications are vital in protecting your clients’ sensitive information, maintaining their trust, and upholding your agency’s reputation.

How Does DMARC Work?

DMARC aligns the SPF and DKIM protocols to authenticate emails. Here’s a brief overview of how it works:

SPF (Sender Policy Framework): Verifies that the email is sent from an authorized IP address.
DKIM (DomainKeys Identified Mail): Uses cryptographic signatures to validate the email’s content and sender.

By implementing DMARC, you can enforce these protocols, ensuring that any emails failing authentication checks are handled according to your policies.

Implementing DMARC with Archway Computer

At Archway Computer, we specialize in helping independent insurance agents implement and manage all forms of security, including DMARC. Our experts can guide you through setting up DMARC policies to ensure your agency’s email communications are secure and your clients’ data is protected.

Don’t wait until it’s too late. Enhance your email security today by giving Archway Computer a call. Let us help you protect your agency from cyber threats.

Watch our detailed video on DMARC and learn how Archway Computer can assist you in securing your emails: Watch Now.

Stay ahead of cyber threats with proactive email security measures. #CyberSecurity #InsuranceTech #StaySecure

The post #TechTipTuesdays: DMARC first appeared on Archway Computer.

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AI Bracketology + Virtual Victories with Valor Pro

Wed, 27 Mar 2024 06:00:49 +0000

Buzzer-Beaters and Bracket Busters

At Archway Computer, we’re obviously all about cybersecurity, but this time of year we can’t resist the allure of March Madness! Even though my beloved UCLA Bruins didn’t hit the court this year (huge props to our women’s team for making it to the Sweet 16!), the tournament has been a rollercoaster of emotions. We’ve seen it all: the shock of unexpected upsets, the awe of last-second victories, and the thrill of underdog triumphs. For a tech geek like me, this is the prime time of unpredictability and excitement.

Driven by a mix of curiosity and my love for data analysis, I turned to ChatGPT to predict the outcome of the tournament. Here’s the AI-powered bracket breakdown:

Final Four Forecasts

UConn vs. Arizona (82-79): A clash of titans where UConn’s strategic play outmaneuvers Arizona’s vigorous offense in a finish so close it’ll have you on the edge of your seat.
Houston vs. Purdue (78-74): Houston’s defense shines, proving essential against Purdue’s powerhouse play, leading to a victorious march into the championship round.

Championship Choice

UConn vs. Houston (81-77): An epic finale where UConn’s tactical offense edges out Houston’s formidable defense, claiming the championship title in a game that’ll be remembered for ages.

And would you believe it? I, too, had UConn pegged for the win in my Bracket!

As this tech enthusiast watches the games unfold, I’m eager to see: Can ChatGPT clinch a win with its data-driven picks? The blend of AI insight and the sheer unpredictability of March Madness is what makes this season truly electrifying.

Valor Pro: Your Virtual Vanguard

Trekking through the vast virtual assistant landscape can often feel like navigating a dense, tech-laden jungle. Here at Archway Computer, we’re no strangers to the intricate challenges and hurdles that come with integrating virtual assistance into our workflows. This is precisely why we’re so impressed by what the team over at Valor Pro is accomplishing. They’ve skillfully eliminated the daunting task of training and daily management of virtual assistants, which many companies grapple with, by stepping in to provide that much-needed leadership and support.

What sets Valor Pro apart is their keen ability to match businesses with virtual assistants who are not just skilled but are also industry-specific experts. For companies in the insurance sector, for example, finding an assistant who is remote yet intimately familiar with the industry’s nuances is golden. Valor Pro excels here, crafting and refining workflows and processes that integrate as smoothly as a well-oiled machine with their clients’ operations.

Eager to see how Valor Pro can be the game-changer for your team’s productivity and efficiency? Take a closer look at their innovative approach by visiting their website or watching their culture video. If you’re intrigued by the prospect of elevating your team with a Valor Pro virtual assistant, don’t hesitate to get in touch with Danny at Danny@valorproassist.com.

With Valor Pro, you’re not just hiring a virtual assistant; you’re gaining a strategic partner tailored for your industry’s specific needs.

Hotel Hacking

Ah, the age of digital domination — where even the locks on our hotel doors aren’t safe from the keen minds of hackers. Recently, a revelation rocked the world of hospitality cybersecurity, uncovering a method dubbed “Unsaflok.” This technique exposed a way to unlock the door to any of the millions of hotel rooms equipped with Saflok-brand RFID keycard locks in mere seconds. Yep, you heard that right — just two quick taps and voilà, open sesame!

This whole scenario might sound like something straight out of a spy movie, but it’s a stark reminder of the vulnerabilities lurking in our increasingly connected world. And while it’s tempting to marvel at the technical finesse of these digital locksmiths, it also highlights a serious issue for anyone staying in a hotel.

So, what’s a tech-savvy traveler to do? Here are a few pro tips to help you safeguard your stay:

Safe, Not Sorry: Always use the hotel safe for your valuables. If it looks tampered with, carry your valuables with you.
Add Your Own Alarms: Consider a portable door alarm for that extra layer of security while you sleep.
Check for Peepers: Always give your room a quick sweep to ensure no unwanted devices are lurking.

Remember, staying informed and proactive is your best defense in the fast-evolving landscape of tech threats. Here’s to safe travels in our wonderfully wired world!

The Last Word

Hope you’re enjoying a fantastic spring filled with the excitement of March Madness! We’d love to hear about your spring adventures and any tech or security insights you’ve encountered. Also, if you’re planning to attend any upcoming insurance conventions, such as Accelerate Powered by NetVU from April 1-3rd or the Hawksoft User Group Conference from April 3-6, let’s connect! These events are great opportunities for sharing knowledge, networking, and discovering the latest trends in our industry. Here’s to a season of innovation, connection, and, of course, a little bit of basketball madness. Have a great week!

The post AI Bracketology + Virtual Victories with Valor Pro first appeared on Archway Computer.

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Script to Screen with ChatGPT + Cybertruck Chronicles

Wed, 20 Mar 2024 22:53:08 +0000

Script to Screen in an AI Flash

Imagine crafting a professional-grade video in less time than it takes to brew your morning coffee. Dive into the future of video creation with the ChatGPT Veed.io plugin, where your words transform into cinematic magic faster than you can say “Action!” The process is simple: you provide the video instructions, and Veed.io’s AI wizardry whips up a script that captures your vision. Once you give the thumbs up, the script evolves into a fully-fledged video, complete with editing tools at your fingertips to fine-tune or add that extra sparkle. Whether you’re promoting a product, sharing knowledge, or telling a story, it’s your time to shine in the spotlight of video content creation without the heavy lifting.

Still not convinced? We put it to the test and conjured up an engaging video about Archway Computer in under 5 minutes – witness the magic here.

Cybertruck Unplugged: Electric Dreams or Reality?

I love my Tesla, and the allure of the Cybertruck has certainly caught my eye—I’m even on the waitlist! But as I await my turn, I’m wrestling with the thought: Is this colossal car the one for me? The 2024 Cybertruck isn’t just a vehicle; it’s a statement, blending Tesla’s signature electric flair with the brawn of a pickup. With its striking, futuristic design and innovative features, it’s tempting to dream of driving this electric titan. Yet, its sheer size and unique aesthetics spark a debate in my mind. Join me as we delve into the heart of this electric enigma, exploring whether this behemoth is a match made in automotive heaven or an oversized question mark in the quest for the ultimate EV. Read more about the Tesla Cybertruck in MotorTrend’s review here.

iSecrets

Discover the lesser-known features of your iPhone that can revolutionize your everyday use! These tips range from a sneaky backspace function in the calculator to a built-in spirit level for those DIY projects.

Did you know you can set your music to stop playing automatically with a timer, or use Siri to turn your flashlight on and off with just a magical word? Even your lock screen can get a makeover with the depth effect, adding a layer of sophistication to your device. And for the WhatsApp enthusiasts, transforming a picture into a sticker is now just a quirky feature away. These hidden gems are practical, fun, and might just make you the iPhone wizard among your friends. Embrace these functionalities and let your iPhone surprise you with its capabilities. For a deep dive into these features, check out the full article here.

The Last Word

Hello, spring! It’s time to shake off the winter cobwebs and give our tech life a fresh start. Nature’s blooming, and it’s the perfect moment to freshen up our digital world, try out new features, and maybe even pick up some new tech hobbies. Let’s embrace the season’s new beginnings, get innovative with our gadgets, and enjoy the techy bloom. Thanks for joining us on this newsletter journey, and here’s to a spring filled with fresh ideas and new possibilities!

The post Script to Screen with ChatGPT + Cybertruck Chronicles first appeared on Archway Computer.

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DMARC Directives + Travel Triumphs

Wed, 21 Feb 2024 22:09:00 +0000

DMARC: Your Email Security Sidekick

DMARC, a vital email authentication tool, is now a mandatory requirement by major email providers like Gmail and Yahoo Mail. This new regulation ensures that emails sent from your domain are authenticated, protecting your communications from being classified as spam or fraudulent.

DMARC complements SPF and DKIM protocols, adding an extra layer of security by verifying the sender’s identity. This is crucial for businesses to maintain effective email communication and protect their brand reputation.

For those unfamiliar with these changes or seeking assistance in implementation, Archway Computer offers expert support in integrating DMARC into your systems. Contact me today to learn more about what this means for your agency.

The Renaissance of Travel Agents

It’s fascinating to see the travel agent industry flourishing again. I initially thought the industry might wane with my mom’s retirement after her impressive 30-year career, but that’s far from the case! Nowadays, working with a travel agent for your trips can be a delightful experience, and guess what? Their services for hotel bookings are usually free! They make money through commissions, not from your pocket.

These agents not only offer valuable insights and perks like free breakfast and room upgrades but also help with complex itinerary planning, sometimes for a small fee. They’re super handy for group or international travels, providing that personalized touch that’s hard to find online. For finding the right travel agent, TravelSense.org is a great place to start. It’s refreshing to see this personalized approach to travel making a comeback!

Lights Up on Safety

Speaking of my 86-year-old mother, I found something really cool at the Consumer Electronics Show in Las Vegas last month – the Nobi Ceiling Fall Detecting Smart Lamp. This AI-powered lamp is a game-changer for elderly care. It detects falls and automatically alerts caregivers, plus it provides automated lighting at night to prevent disorientation. It’s a sleek blend of safety and independence that’s going to make a big difference for older adults and their families.

Although it’s not available just yet, I’m keeping an eye on it for its potential to help caregivers and families. If you’re curious like me, you can learn more about it on their website at nobi.life.

The Last Word

Hope you all enjoyed your 3-day weekend! As always, thank you for reading the blog and supporting it. It’s hard to believe it’s been over 10 years now – since I was 16 . Your continued engagement and feedback make this journey all the more rewarding. Here’s to many more years of sharing insights, discoveries, and our love for technology together!

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Aerial Adventures + Dual Display Delights

Wed, 31 Jan 2024 22:02:24 +0000

Turbulent Thrills: A Go-Around Adventure

Strap in for this one! Recently, I experienced the adrenaline rush of a go-around maneuver on my flight. For those unfamiliar, a go-around is an aborted landing of an aircraft that’s already on final approach, not just thrilling; it’s a testament to the incredible safety protocols in aviation. And guess what? I tracked the entire maneuver live on my flight tracker app, right from the airplane’s WiFi. It’s one thing to spot planes from the ground, but watching your own flight’s path live is a whole new level of excitement! To see flight paths and more, visit Flightradar24.

Tech Talk: Yoga 9i Dual Screen Love

Switching gears to tech, let’s talk about my favorite gadget – the Yoga 9i dual screen. This powerhouse of a laptop is like having a portable command center. Its sleek design and dual-screen functionality make it the perfect desktop replacement for tech enthusiasts like us. Whether I’m tracking flights or editing my plane spotting photos, this laptop keeps up with my fast-paced lifestyle. Dive deeper into its features in this review.

Digital Decluttering

As we prepare to bid adieu to the first month of 2024, it’s the perfect time for a digital declutter. Overflowing inboxes, chaotic desktops, and disorganized files can be overwhelming, but with a few savvy strategies, you can enter the new year with a sleek digital space. Embrace folder organization, email management with smart folders and cloud software, and regular backups. Utilize tools like “Duplicate Cleaner” or “Gemini” for eliminating duplicates, and streamline your inbox with services like “Unroll.Me” or “Clean Email“. Remember, a tidy digital environment leads to increased productivity and a calmer mind!

Breathing Easy This Winter

In colder weather, when we’re often cooped up indoors (yes, even in Southern California!), we frequently face the challenges of seasonal colds and compromised air quality. Recently, my son introduced me to the LEVOIT Core 200S Air Purifier, which has been a standout solution in my office, significantly improving air quality by reducing dust and easing cold symptoms. Covering up to 915 sq. feet, it targets allergens, pollutants, and dust, ensuring a healthier indoor environment. The purifier operates quietly at 24dB and is WiFi-enabled for easy Alexa voice control. Priced at $89.99, the LEVOIT Core 200S is an essential winter purchase for clean, fresh air indoors.

The Last Word

I hope you’ve all had a fantastic start to 2024! As we embrace this new year, filled with endless possibilities, I’m on the hunt for some exciting new tech gadgets to explore. I’d love to hear what tech treasures you’ve been loving lately. Your recommendations are invaluable, and who knows, your favorite gadget might just be featured in an upcoming newsletter for a deep dive review. Have a great week!

The post Aerial Adventures + Dual Display Delights first appeared on Archway Computer.

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Policy Protectors + Microsoft Mastery

Thu, 18 Jan 2024 21:41:13 +0000

Policy Protectors: Crafting Cyber Safeguards

Greetings, digital defenders and insurance aficionados! This week, we’re diving into a cyber conundrum. Our VP of Customer Support, SueAnn, noticed a sharp insight has unveiled a startling trend among independent insurance agencies – a glaring absence of cyber insurance policies and procedures. It’s like having a firewall with holes!

Recall the digital dexterity we achieved at Archway with our “Bring Your Device, But Securely” (BYOD) policy? It’s high time other agencies adopt such cyber-savvy protocols. If you’re part of the Big I family, tap into a treasure trove of policy templates. Let’s button up those digital defenses!

Microsoft Mastery: Unlocking the Suite Secrets

Next on our techno-tour: a deep dive into the depths of Microsoft 365. Agents, you’ve mastered the Microsoft trinity – Outlook, Excel, PowerPoint – but there’s more beneath the surface. Teams, SharePoint, and OneDrive are like hidden treasures in the Office ocean.

Eager to explore these uncharted waters? Sail over to this guide, brimming with 15 cool features of Office 365 that you’re probably overlooking. Dive in and discover how these tools can streamline your workflow!

Discover Office 365’s Hidden Treasures

AI-lly Yours: Embracing the Future of Work

Now, let’s venture into the AI arena. While CHATGPT has been a stellar sidekick, there are other AI allies waiting to be enlisted:

Scribe (scribehow.com): Your digital documenter. It transforms your actions into step-by-step guides, making training and documentation as easy as a click.
Beautiful AI: The artful assistant for creating compelling presentations. Just prompt, and presto – visually stunning slides in seconds.
SaneBox: Your email environment enhancer. It intelligently sorts through your inbox, ensuring that only the essential emails catch your eye.

The Last Word: Charting a Course for 2024

As we set our sights on the horizon of 2024, it’s not just about cyber strategies but also personal resolutions. This year, my compass points towards a healthier lifestyle. Less alcohol, more agua. Strength training over screen time. Here’s to a year of building stronger firewalls and stronger selves. Here’s to a balanced, healthier, more resilient 2024!

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Season’s Greetings from Brad Ruben and Archway Computer

Fri, 22 Dec 2023 21:39:39 +0000

To Our Valued Brad’s Blog Readers,

As we approach the holiday season and year-end, I wanted to express our sincere gratitude for being part of our newsletter community. Your engagement and support mean the world to us, and it’s what keeps us motivated every day.

As we gather with loved ones and reflect on the year, I also want to extend my thanks to our incredible team here at Archway Computer. Their dedication and hard work ensure that we can continue to provide you with valuable technology insights and updates.

In this video, I’ll share some thoughts about the year we’ve had and our excitement about what lies ahead in 2024. It’s not about technical jargon – it’s about the meaningful connections we’ve built together.

Watch Brad’s Holiday Video Message

If you have any tech goals or ideas for the coming year, we’d love to hear from you. We’re here to make technology work for you, not the other way around.

As you enjoy the holiday season, may your days be filled with happiness, warmth, and cherished moments with loved ones.

From our Archway Computer community to yours, Happy Holidays! Your continued support is the greatest gift, and we can’t wait to continue sharing valuable tech insights and updates with you in the New Year.

Wishing you a Merry Christmas and a Happy New Year!

Warm regards,

Brad Ruben President Archway Computer

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Robins Insurance

Thu, 26 Oct 2023 21:40:00 +0000

Client Overview Robins Insurance is a full-service independent insurance agency based in Nashville, TN, serving affluent households and offering specialized insurance for condos, property managers, contractors, restaurants, breweries, and trucking businesses. With a wide range of clients, they needed a reliable IT partner who understood the unique needs of an insurance agency.

Challenges Before Archway Computer
Robins Insurance had been relying on a local IT vendor to manage their hardware and systems. However, as the agency grew, it became clear that their vendor lacked the necessary expertise in insurance-specific software like AMS360 and other Vertafore products. Robins’ leadership was frustrated by having to act as the middleman between the IT vendor and Vertafore, which created inefficiencies, delays, and a learning curve that never quite materialized into effective support. With their IT vendor unfamiliar with the insurance industry, they struggled to scale their systems in a way that aligned with their growth.

Solution with Archway Computer
Archway Computer, with its 30 years of experience supporting insurance agencies, immediately filled the gap. Archway’s team not only had extensive knowledge of AMS360 and Vertafore products, but they also understood the operational demands of an insurance agency. This allowed Robins to delegate full responsibility for managing their relationship with Vertafore, eliminating the need for Robins to act as the intermediary.

Archway worked closely with Robins to optimize their existing systems, ensuring they were running efficiently and effectively for day-to-day operations. Archway also served as consultants as Robins evaluated new management system applications and peripherals, helping them choose the best solutions to improve performance.

Results
Archway’s involvement led to a significant improvement in system performance and employee satisfaction. The leadership team felt immediate relief, knowing that Archway could handle any IT projects or upgrades. The employees experienced reduced stress due to timely resolutions of technical issues and the proactive approach that Archway provided. As an MSP with a focus on the insurance industry, Archway knew exactly how to streamline operations, allowing Robins Insurance to focus on growing their business.

Client Testimonial
“As the person responsible for IT, I have complete confidence in handing any project to Archway. Their team is courteous, thorough, and incredibly knowledgeable about our needs. When we moved our server to AWS, Archway made the transition seamless by explaining every step. Brad has put together an excellent team, and we’re grateful to have Archway as our technology partner.”

The post Robins Insurance first appeared on Archway Computer.

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Insurance Hacks: Digital Tools & Automation with Bailey Family Insurance

Sun, 15 Oct 2023 22:48:00 +0000

Elevating Your Insurance Agency: Proven Strategies from Our Webinar with Bailey Family Insurance

In our latest Insurance Hacks webinar, we were joined by Mark and Christine Bailey of Bailey Family Insurance, a dynamic duo who have revolutionized their agency through digital transformation and automation. If you’re looking to modernize your insurance agency, streamline operations, and improve customer engagement, this recap is for you.

Here’s what we learned from their journey and how you can apply these insights to your own agency.

1. Digital Transformation: Building a Scalable Agency

Mark and Christine Bailey have successfully transitioned their family-owned agency into a digital powerhouse. Starting from a traditional captive agency background, they have embraced tools like AgencyZoom to automate their sales processes, manage customer relationships, and enhance their online presence.

Archway Computer’s Tip: Embrace digital tools that can automate repetitive tasks, allowing you to focus more on client relationships and growth. As the Baileys demonstrated, using a CRM like AgencyZoom can be a game-changer for managing leads, sales processes, and customer engagement.

2. The Power of Automation

One of the key takeaways from the webinar was the importance of automating as much of the customer journey as possible. The Baileys shared how they’ve used automation to manage everything from lead generation to customer retention, ultimately saving time and increasing their agency’s efficiency.

They’ve also found that automation can save 30% of time across the agency, leading to a significant increase in revenue. By automating tasks such as follow-ups, onboarding, and even claims processing, they’ve been able to focus on what really matters—building relationships and growing their business.

Archway Computer’s Tip: Start small when implementing automation. Identify repetitive tasks that consume your time and explore ways to automate them using tools like AgencyZoom or your preferred CRM. Over time, this will free up resources and allow you to scale your operations more effectively.

3. Engaging Clients with Video and Google My Business

The Baileys emphasized the importance of using video and maintaining an active Google My Business profile to connect with clients and prospects. Video content helps personalize communication, making it easier to build trust with clients. Whether it’s a quick introductory video or an in-depth explanation of a product, video can be a powerful tool to enhance your agency’s online presence.

They also highlighted the value of Google My Business in driving local traffic to their agency. By consistently updating their profile with fresh content, photos, and client reviews, they’ve been able to improve their visibility and attract more leads organically.

Archway Computer’s Tip: Incorporate video into your client communications. Whether you’re introducing your team, explaining complex insurance products, or simply thanking clients for their business, video adds a personal touch that can set you apart from the competition. Additionally, ensure your Google My Business profile is up-to-date and optimized with relevant keywords to boost local search visibility.

4. Driving Client Retention and Referrals

Automation and video are not just for new leads; they’re also crucial for maintaining strong relationships with existing clients. The Baileys use automation to send out personalized messages, request reviews, and share useful information, all of which contribute to higher retention rates and more referrals.

They’ve found that by integrating their systems, they can ensure consistent communication with clients, reducing the chances of missing follow-ups or important touchpoints. This consistent engagement has led to higher client satisfaction and, ultimately, more business through word-of-mouth and referrals.

Archway Computer’s Tip: Use automation to keep in touch with your clients regularly. Simple gestures like birthday messages, policy reviews, and check-ins can make a big difference in client satisfaction. Don’t forget to ask for referrals at key touchpoints in the customer journey—happy clients are often willing to recommend your services.

5. Simplifying the Tech Stack

One of the challenges many agencies face is managing multiple tools and platforms. The Baileys shared their experience of narrowing down their tech stack to just a few essential tools, which has simplified their operations and reduced overwhelm for their team.

By focusing on a select few tools that integrate well and serve multiple functions, they’ve been able to streamline their processes and ensure everyone in the agency is on the same page.

Archway Computer’s Tip: Audit your current tech stack and identify any redundant or underutilized tools. Simplify your setup by focusing on a few key platforms that offer the best functionality and integration with your agency management system.

6. Personalized Customer Experience

Mark and Christine emphasized the importance of personalizing the customer experience, both online and offline. By using automation to handle routine tasks, they’ve been able to focus more on personalized interactions, whether that’s through tailored email campaigns, personalized video messages, or direct communication during key moments in the customer journey.

Archway Computer’s Tip: Leverage automation to handle the administrative side of your business, freeing up time to personalize client interactions. This not only enhances the customer experience but also helps build stronger, long-lasting relationships.

Final Thoughts

Mark and Christine Bailey’s approach to running a modern insurance agency provides a clear roadmap for agencies looking to thrive in today’s digital landscape. By embracing automation, video, and a simplified tech stack, they’ve been able to scale their operations, increase client satisfaction, and grow their business.

Ready to take your agency to the next level? Contact Archway Computer to learn how we can help you implement the right technology solutions, so you can focus on what matters most—growing your agency.

The post Insurance Hacks: Digital Tools & Automation with Bailey Family Insurance first appeared on Archway Computer.

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Catalyit Live Lounge + The Formidable iPhone 14

Wed, 13 Sep 2023 21:32:41 +0000

Catalyit is It!

All the agency tech guidance you need… in one place. Meet our friends, Catalyit.

Much like the team at Archway Computer, our friends at Catalyit are passionate about two things: independent insurance agents and technology. Catalyit’s simplified members-only technology resource opens independent agents to a community where they can inspire, grow, and succeed. Join Archway Computer President, Brad Ruben, as the featured guest on Catalyt’s Live Demo Lounge on Sep 20, 2022 11:00 AM ET, where he will be talking about Archway’s mission, services, as well as a deep dive on security and compliance, regardless of your state’s specific regulations.

Register for the webinar here, and if you are interested in learning more about Catalyit’s agency resources and plans, contact them at Email hello@catalyit.com or call 608.673.5261.

iPhone: Round 14

There are four new iPhones on the block, coming in the variations of the iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max. So what’s new?

The iPhone 14 and iPhone 14 Plus share the same features, but they differ in their physical size and battery capacities, and the same applies to the iPhone 14 Pro and iPhone 14 Pro Max.

Meanwhile, the iPhone 14 Pro Max is not just big in form, it’s big in character. It is a beast of a phone, and not just because of its larger lenses. This big-screen flagship packs a new 48MP camera, an always-on display and a new A16 Bionic processor that should once again lap the Android competition.

There’s a refreshed design that’s really striking, especially in this larger format, coupled with performance enhancements, battery improvements, camera improvements, the Always-On Display and the Dynamic Island feature. Sure, this device is pretty heavy, it’s very expensive, and it offers all the same features as its smaller sibling, but it’s a stunning device for those who want a larger screen or more battery life.

Will I be getting the new iPhone? Probably. If you have it already, please send me an e-mail and let me know how you’re liking it!

Good Clean Crunch

Being gluten-free, I’ve always had a hard time finding a cereal that not only tastes good, but isn’t full of sugary crap. Recently my daughter, and general health guru, introduced me to Catalina Crunch and, without being dramatic, it has changed my life.

Coming in a range of classic cereal varieties, including cinnamon toast crunch, chocolate peanut butter, and honey graham, Catalina Crunch is low carb, zero sugar, gluten & grain Free, with 11 grams of protein and 9 grams of fiber per serving. A mouthful, I know. The brand also offers a variety of healthy snack mixes and cookie options for my non-gluten free friends out there. You can purchase a variety pack of cereals here. Happy Crunching!

The Last Word

After a brief vacation hiatus, I am glad to be back to our regularly scheduled programming, and back in your inbox! Hope you all have a fantastic rest of your week!

The post Catalyit Live Lounge + The Formidable iPhone 14 first appeared on Archway Computer.

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Unveiling the Future of Insurance Technology – IndieTech Showcase 2023

Thu, 24 Aug 2023 21:30:29 +0000

Experience the future of insurance technology like never before at IndieTech Showcase 2023, happening in Indianapolis, Indiana, from August 29th to 31st. This event is tailor-made for independent insurance agents like you, seeking to leverage cutting-edge technology for unprecedented growth.

Here’s what awaits you:

Tech Insight: Walk through the customer journey and explore technology solutions designed for each phase of the process.
Interactive Demos: Witness live demos of the latest tech innovations, providing a hands-on understanding of their impact on your agency.
Knowledge Exchange: Engage with fellow agents, share strategies, and enhance your knowledge to stay ahead in the tech-driven insurance landscape.
Expert Insights: Join a CEO technology panel featuring leaders like Amy Zupon (Vertafore), Taylor Rhodes (Applied), Reid Holzworth (IVANs), and Michael Becker (PIA), shedding light on the role of technology in insurance.
Youthful Agents’ Focus: If you’re a young agent, don’t miss the IndieSales event on August 29th and 30th, exclusively designed for agents under 40 or with less than 3 years of experience.

We are excited to share that Archway’s Customer Success Manager, SueAnn Priem, will be present at the event to represent Archway and engage with fellow attendees. If you have any questions, feel free to schedule a meeting with SueAnn!

And the best news yet – as our esteemed client, we’re offering you an exclusive discount! Use the code “MYARCHWAY23” during registration to enjoy $300 off the regular ticket price of $599.

For young agents, the ticket is just $399, and with the code “YOUNGAGENT23,” you’ll receive an additional $100 discount.

Reserve your spot now at indietech2023.com and gear up to embrace the future of insurance technology.

Best Regards,

Brad Ruben

President, Archway Computer

The post Unveiling the Future of Insurance Technology – IndieTech Showcase 2023 first appeared on Archway Computer.

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HEX-it + Unveil the Dual-Screen Delight

Thu, 17 Aug 2023 21:28:17 +0000

HEX-it Stage Left

Tired of trudging through the digital Dark Ages? It’s time to break free from the clutches of the past and journey towards a brighter, more integrated future. In case you missed it, Applied Systems is discontinuing offering and supporting the Applied Microsoft Hosted Exchange email service. Bid adieu to your antiquated email system, which seems stuck in a time loop.

But fret not, dear readers! Archway Computer specializes in hassle-free and cost-effective email migrations for hundreds of independent insurance agencies like yours. To ensure your transition is smooth and hassle-free, schedule a call with our migration expert, Walter Harry, to learn how Archway can tailor its services to meet your agency’s specific need, and ensure your transition remains smooth and uncomplicated.

Unleash Your Inner Net-Worker!

Gather ’round, tech voyagers! Applied Net 2023 is on the horizon, and we’re gearing up for a digital extravaganza of epic proportions. The stage? The Aria Resort in Las Vegas. The goal? To connect, collaborate, and catapult your insurance tech game to the next level. Are you an HEX exile in search of a new email haven? Swing by our booth for a tech tête-à-tête and discover how Archway Computer can be your trusty sidekick. Let’s unite our bytes and create a symphony of innovation!

Screen-Sational

Hold onto your keyboards, because I’ve got a dual-screen delight to unveil! Introducing the Lenovo Dual Screen Yoga 9i – the tech marvel that lets you multitask like a computer-sorcerer. It’s a journey beyond the ordinary, where working, browsing, and entertainment converge in perfect harmony.

But beware, fellow travelers, for every adventure has its trade-offs. Is it worth the leap into this brave new world? If you’re like me, someone who thrives on multitasking and finding new ways to optimize their workflow, this dual-screen odyssey might just be your perfect match. One thing’s for sure – your productivity will thank you!

The Last Word

As the sun blazes and the circuits sizzle, it’s time to keep your tech game chill. Summer’s in full swing, and while you’re basking in the warm rays, remember to keep your gadgets from overheating. It’s been a blast sharing the latest tech tales with you, my fellow digital explorers. From HEX to Applied Net, and all the bytes in between, we’ve journeyed through the binary universe together. Until our next geeky rendezvous, stay groovy, stay techy, and keep riding the digital wave!

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Insurance Hacks: Data Ownership with Hawksoft

Tue, 15 Aug 2023 22:14:00 +0000

Safeguarding Your Agency’s Data: Insights from Our Webinar with HawkSoft and Hill Insurance Services

In our latest webinar, we had the privilege of hosting Rushang Shah, Chief Marketing Officer of Hawksoft, and Mike Stansberry, owner of Hill Insurance Services, to discuss one of the most critical topics in the insurance industry today: data ownership and security. As independent agencies increasingly rely on a complex tech stack to manage their operations, understanding who owns your data—and how to protect it—has never been more important.

Here’s a recap of the key insights shared during this informative session.

1. Understanding the Modern Insurance Tech Stack

Rushang Shah kicked off the discussion by providing an overview of the modern insurance tech stack, which has evolved significantly over the past few years. Gone are the days when the agency management system (AMS) was the sole platform for managing an agency’s operations. Today, agencies use a combination of tools—ranging from CRM systems and VoIP services to comparative raters and e-signature solutions—to enhance their operations and provide better service to their clients.

Archway Computer’s Tip: While a diversified tech stack offers greater flexibility, it also introduces complexity. Ensure that all the systems you integrate with your AMS are secure and that you understand how data is managed across these platforms.

2. The Tug of War Over Data Ownership

Mike Stansberry shared his experiences with data ownership, emphasizing the importance of being proactive in understanding how your data is handled. As agencies integrate more systems into their tech stack, data is often spread across multiple platforms, raising questions about who ultimately owns and controls this information.

Mike highlighted the risks of not thoroughly reviewing contracts with tech vendors, noting that some vendors may claim ownership of your data or use it in ways you hadn’t anticipated. He advised agencies to take the time to understand the terms of any agreements they sign and to consider working with legal professionals who specialize in intellectual property and data rights.

Archway Computer’s Tip: Always ensure that your contracts with tech vendors clearly state that your agency retains ownership of all data. If a vendor is unwilling to agree to this, it’s a red flag.

3. The Role of Trust and Responsibility

Rushang emphasized that at the end of the day, the client (the insured) owns their data. Agencies, carriers, and tech vendors are merely custodians of this information, and it’s their responsibility to protect it. The relationship between an agency and its clients is built on trust, and mishandling client data can severely damage that trust.

To safeguard client data, it’s crucial to scrutinize the security practices of all your tech vendors. Ensure that they have robust security measures in place, such as SOC 2 compliance, and that they are transparent about how data is stored, accessed, and used.

Archway Computer’s Tip: Regularly audit your tech vendors to ensure they adhere to industry-standard security practices. This is especially important when working with newer InsurTech startups that may not have established track records.

4. Navigating Data Ownership Challenges with Vendor Contracts

One of the most valuable takeaways from the webinar was the importance of ensuring that data ownership and rights are explicitly outlined in vendor contracts. HawkSoft, for example, is leading the way by making data ownership policies clear and accessible on their partner pages. This transparency helps agencies make informed decisions about which vendors to work with and ensures that their data remains secure.

Archway Computer’s Tip: Before signing any contract with a tech vendor, ask about their data ownership policies. If they’re unwilling to put these terms in writing, it’s a sign that you should proceed with caution.

5. Key Takeaways for Independent Agencies

The webinar concluded with a powerful message: as independent agencies, your data is one of your most valuable assets. It’s not just about managing this data effectively; it’s about protecting it, ensuring that you retain ownership, and making sure that your tech vendors are doing the same.

Whether you’re using a comprehensive AMS like HawkSoft or integrating multiple systems into your tech stack, it’s essential to stay vigilant and proactive about data security and ownership. By doing so, you’ll not only protect your agency but also build stronger, trust-based relationships with your clients.

Ready to safeguard your agency’s data? Contact Archway Computer to learn how we can help you implement best practices for data security and management, ensuring that your agency’s most valuable asset remains protected.

The post Insurance Hacks: Data Ownership with Hawksoft first appeared on Archway Computer.

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2023 Vision + Lights, Camera, Archway!

Thu, 15 Jun 2023 21:26:32 +0000

Reel in the Risk

If you happen to own a Barracuda hardware device called the Email Security Gateway (ESG), though, we’ve got a little issue to discuss. These devices have run into a pretty serious vulnerability that could put your data at risk. Initially, Barracuda tried to fix it with some software updates, but turns out, the problem is so stubborn that the updates just won’t cut it.

So here’s the deal: we’re recommending you take down those affected hardware devices and replace them entirely. It’s a necessary step to ensure your data stays safe and sound. If you’re not sure whether you’ve got one of those devices, it’s probably a good idea to double-check with Barracuda or follow their instructions, just to be on the safe side. Happy data protecting!

(Pricey) Visions of the Future

You’ve probably heard some rumblings about Apple’s new Vision Pro, and their hefty $3,500 price tag. This thing is the real deal when it comes to virtual and mixed reality experiences. Picture this: you slip on the knitted head strap, adjust the dial for a snug fit, and bam! You’re transported into a mind-blowing world.

The Vision Pro takes things to a whole new level. The screens on this bad boy are better than 4K, delivering insanely crisp visuals with no lag or screen door effect. It’s like stepping into another dimension, but with the real world still in view. Instead of transparent lenses, you get a real-time video feed beamed from external cameras onto those stunning screens. It’s a bit like the futuristic tech in the movie “Strange Days” where you can replay and relive real events through wearable tech.

Will I be buying them? The jury is still out – so until I am able to give you all the Official Brad Review, check out this YouTuber’s first impressions.

From Techie to Tinseltown

The rumors are true… I am now an actor! Well, almost. I recently had the opportunity to sit down and discuss everything amazing about Archway Computer, and why we’re the best choice for insurance agencies. Not only that, but we captured it all in glorious 4K HD. A pretty cool perk of having a future son-in-law who happens to be a Hollywood producer.

Now, I know you might be wondering, “What makes Archway Computer the go-to choice for insurance agencies?” Well, I’m glad you asked! Our video explains it all. Take a few minutes to watch it and discover how we can revolutionize your agency’s efficiency, bolster your security measures, and catapult your growth potential.

At Archway Computer, we believe in the power of technology to transform businesses. We’re not just your average tech company—we’re your trusted partner, guiding you through the complex world of IT with expertise and a touch of geeky charm.

So, get ready to embark on an exciting journey with Archway Computer. Check out our video and let us show you how we can take your agency to new heights of success. Lights, camera, innovation—let’s make your insurance agency the star of the show!

The Last Word

Keep rocking the tech world and have an incredible rest of the week, my fellow geeks! May your gadgets be cutting-edge, your codes be bug-free, and your innovations be game-changers. Remember to embrace your inner tech superstar and keep pushing the boundaries of what’s possible. Wishing you all a fantastic week filled with endless possibilities and geeky adventures! Stay awesome!

The post 2023 Vision + Lights, Camera, Archway! first appeared on Archway Computer.

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Robocall Repellent + Robot-Enhanced Vacations

Thu, 08 Jun 2023 21:25:10 +0000

Minty Fresh Finance

First up, let’s talk about Mint.com. Now, I know what you’re thinking, “Brad, you’re a tech geek, not a finance guru!” Well, my friends, even us tech geeks need to manage our finances. Mint.com is like having a personal finance assistant in your pocket, minus the actual person. It helps you organize your money, create budgets, and track your spending. It’s like having a sidekick for your bank account, helping you stay on top of your financial game. So if you’re tired of your wallet feeling lighter than an old-school floppy disk, give Mint.com a try!

Robokiller: Putting Spam Calls on ‘Terminate’ Mode

If you’re a human being living in 2023 with a cell phone, then my guess is you are plagued by spam calls and text messages. Seriously, it’s like a digital invasion of annoying aliens trying to sell us things we don’t want or need. But fear not, my fellow geeks, for I bring you a solution – Robokiller. This app is like having a robot bodyguard for your phone. It identifies and blocks spam calls and texts with its advanced AI technology. Say goodbye to those pesky telemarketers and robocalls and hello to a peaceful digital existence. And if you’re an iPhone user, Apple has some handy settings to help you avoid unwanted calls too.

The Millennial Moment – ChatGpt

I talked about ChatGPT in the last newsletter, and since then it has continued to leveling up with some seriously awesome upgrades in the ChatGPT Plus beta version.

First things first, ChatGPT Plus now boasts supercharged ChatGPT plugins! These little gems bring third-party integrations right into the chatbot interface. Picture this: you can plan your trips and book accommodations without ever leaving ChatGPT. Expedia’s plugin is just the beginning. Soon, we’ll have more plugins from big-name companies like Instacart. It’s like having a one-stop-shop for all your favorite services, right in the palm of your hand.

But wait, there’s more! OpenAI has unlocked the power of web browsing for ChatGPT Plus. Yup, you heard that right! Our beloved AI chatbot is spreading its digital wings and diving into the vast world of the internet. And guess what? Bing search integration is part of the deal, thanks to a collaboration with Microsoft. You can now browse the web and get prompt, up-to-date responses from ChatGPT Plus. No more outdated info from the past. ChatGPT has leveled up its fact-checking game!

The Last Word

Ah, summertime is just around the corner, my tech-savvy friends! And what better way to kick off the season than by planning your next vacation with ChatGPT? Picture this: lounging on a tropical beach, sipping your favorite drink, all while ChatGPT helps you curate the perfect itinerary. I know, what a time to be alive. Until next time, my friends, stay geeky and stay tuned for the next installment of Brad’s Blog!

The post Robocall Repellent + Robot-Enhanced Vacations first appeared on Archway Computer.

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Brad’s Back – What’d I Miss?

Wed, 29 Mar 2023 21:23:02 +0000

ChatGPT: Your AI-ssistant for Life’s Little Tasks

Do you ever wish you had a personal assistant to help you with all the little things in life? Well, now you can have one, thanks to ChatGPT! ChatGPT is an AI chatbot app that can help you with just about anything (except write this newsletter, of course ;)). Need to schedule an appointment? No problem. Want to order a pizza? Done. All you have to do is type your request into the chatbox, and ChatGPT will take care of the rest.

But here’s the cool part: ChatGPT isn’t just a pre-programmed chatbot. It’s powered by advanced AI technology that allows it to learn and adapt to your needs. The more you use it, the better it gets at understanding your requests and providing the right solutions. And the best part? ChatGPT is available 24/7, so you can get help whenever you need it. No more waiting on hold or dealing with frustrating customer service reps. With ChatGPT, help is just a chatbox away. Give it a try and see how it can simplify your life.

Hawksoft and Archway Computer: A Match Made in Tech Heaven

Are you tired of dealing with clunky, outdated agency management systems? Well, we’ve got some exciting news for you. Archway Computer has partnered with Hawksoft to provide even more solutions to meet your agency’s needs.

We know that no agency management system is perfect for everyone. That’s why we partner with many of them, like Hawksoft, to provide you with the best possible service. With our expertise and their cutting-edge technology, we’re confident that we can help your agency thrive.

Hawksoft’s solution partner program is designed to bring together the best of the best in the industry. And we’re thrilled to be a part of it! We’re excited to work with Hawksoft to help agencies streamline their operations, improve their customer service, and grow their business.

So, if you’re tired of dealing with subpar agency management systems, give us a call. We’ll help you find the right solution for your agency’s unique needs. Check out the press release on PR Newswire to learn more about our partnership with Hawksoft.

The Sherlock Holmes of Website Analytics

Have you always wondered who exactly is on your website? Look no further than Visual Visitor! Visual Visitor is a powerful tool that allows you to identify your website visitors, track their behavior, and gather valuable data to improve your marketing efforts. It’s like having a personal detective working for you 24/7.

With Visual Visitor, you’ll have access to real-time information about your website visitors, including their contact information, the pages they visited, and how long they spent on each page. Yes, really. You can use this information to tailor your marketing efforts and turn those visitors into customers

It’s incredibly easy to use, with no complicated setup or installation required. Just sign up for the service and start tracking your website visitors right away. Check out their website to learn more about how it works and how it can benefit your business.

The Last Word

And just like that, I’m back! Thank you everyone for patiently waiting for the reboot of our newsletter after a 4-month hiatus. I truly appreciate your support and enthusiasm for all things geeky.

As I wrap up this edition of Brad’s Blog, I have to take a moment to mourn the loss of the UCLA Bruins in March Madness. I also want to acknowledge the many, MANY broken brackets around the country whose predictions didn’t quite pan out this year – except, of course, for the last six people who somehow predicted all four Final Four teams correctly! But fear not, fellow geeks, for we know there’s always next year! Until then, have a great rest of your week!

The post Brad’s Back – What’d I Miss? first appeared on Archway Computer.

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Conference Commotion + Prime Day 2.0

Sat, 19 Nov 2022 21:17:01 +0000

Applied Net + IAOA Innovation Double Header

What a whirlwind the past week was! In case you weren’t there or missed our last newsletters, Archway Computer was in Nashville at both AppliedNet and IAOA Innovation, and we had an absolute blast. Our team had a great time learning, networking, educating, connecting with so many of our agency partners and industry peers, and even hanging with none other than superstar Ricky Bobby. A big thank-you to Applied Systems and IAOA for hosting these phenomenal events! If you have any photos from our booth or late-night events, please send them my way (assuming I look great in the photos).

Waste Less Time + Write More Business

Speaking of Applied Net, one of the big announcements of last week was that Applied Systems has Acquired Tarmika, the leading commercial lines rating solution that streamlines small business insurance. Tarmika is set to be fully integrated with Applied Epic and EZLynx, and over time, users can expect embedded commercial lines quoting capabilities powered by Tarmika right inside the agency’s management system.

You can learn more about the partnership here:

(Another?) Amazon Prime Day

Sometimes it feels like it’s Prime Day everyday at this point, but Jeff Bezos is at it again with this week’s Amazon’s Prime Early Access Sale, which ends today! To help you navigate through the hundreds of early Black Friday deals to shop, here are a few of our favorites at Archway HQ:

Renpho Percussion Massager

I love my Theragun, but if you’re not ready to make a hefty investment for one, check out this great dupe on Amazon, the Renpho percussion massager. It has five different head attachments for targeting different areas, soothing sore muscles, easing neck and shoulder pain, and working through tough knots. And who doesn’t love a massage? Normally $249.99, get it today for $69.99.

Second-Gen AirPods

You all know I love my AirPods – so much so we even did a giveaway at last week’s conferences for the new AirPods Pro 2s. But if you didn’t win the contest, just don’t care about the newer and more expensive features, check out the Second-Gen AirPods. Normally $159.00, on sale today for $89.99.

Waterpik Water Flosser

As a clean-teeth-freak, (is that a thing?) I attribute 95% of my good dental hygiene to my Waterpik Water Flosser. This gadget not only improves gum health, but also removes up to 99.9% of plaque with good ‘ol water pressure. Normally $99.99, get it today for $44.99.

The Last Word

I’m not going to lie – this past week was a crazy one, but incredibly rewarding. Getting to see so many familiar faces, and meeting so many new ones, are part of the reason why insurance conventions are one-of-a-kind. If you’ve never attended a convention and need some guidance on where to begin, feel free to contact me, or even check out these tips on attending your first, from the Insurance Conference Expert herself, SueAnn Priem. Thank you again for supporting the blog, and I hope you have a great, relaxing-post conference week!

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Giving Thanks (For Deals) + Out of Office Tips

Thu, 10 Nov 2022 21:18:16 +0000

Deals Deals Deals

You’ve probably been bombarded with all the upcoming Black Friday/Cyber Monday Deals coming up, there’s no shortage of excellent offers available right now. Instead of making you do all the hard work to find the best deals on the internet, CNET rounded up all their favorites in one place. To make things even easier, here are some Archway HQ’s personal favorites (and overall best bang for your buck) on their list:

Tip from your friendly neighborhood tech geeks: Only make purchases on websites you know and trust. If a deal seems too good to be true, chances are it is! Shop safely online this year. Happy Shopping!

Insurance Hacks 2022 Finale

Thank you to everyone who attended our last Insurance Hacks Episode with Jason D Cass and Travis Etheridge from Virtual Intelligence VI! (In case you missed it you can watch the entire conversation here).

To wrap up 2022, we are excited to have a some very exciting Insurance Hacks Episodes coming up with some guests we promise you won’t want to miss. To make sure you pre-register for our upcoming episodes here, and stay tuned for an announcement next week where we will be announcing the first of our final two guests!

Turkey Week Tech Tips

The Thanksgiving holiday is one of the busiest travel weeks of the year, not to mention stressful. While we can’t ensure all your flights will arrive on time, or that the airline won’t lose your luggage, here are Archway we can offer some tech-related tips to help give you some peace of mind during this crazy time:

Unplug: When you leave your home or office for the holiday weekend, unplug your computer/any devices you won’t be using. This will protect your tech from potential power surges while you’re not home.
Log out: This is a good tip to practice no matter what time of year it is: When you are finished with whatever you’re doing online, log out of your session! Whether it be company accounts, social media, or your online banking, manually signing out of your session ensures that if someone gains access to your physical machine, they won’t be able to get into your accounts.
Backup your files: Coming back from time away would be seriously soured if you found that the files on your machine had been compromised in some way. Before you leave, make sure your files are backed up.Doing a backup right before leaving for a long trip is a great way to ensure your files are just as you left them.
Scan physical documents: Identification documentation, passports, important certificates – losing track of physical documents is easier than we’d like it to be. Scan your important documents into your phone (or take photos of them) and put them in a password-protected folder or in a secure connected cloud account like Google Drive or iCloud. That way, you have access to them in case of an emergency
Be wary with social media: This one is just good common sense – be careful with what you post on social media while you’re away. Potential thieves may see you’re away and assume they have an opportunity. Definitely never post your address or location on social media, and make sure you have location services limited for your social apps!

The Last Word

That’s all from me, folks! In the spirit of Thanksgiving, I just wanted to thank you all for your continued support of this blog. I am honored that you take even a few minutes out of your busy day to read (or even just skim!) these blog posts. Whether you are purchasing one of the products we recommend, implementing one of the tech tips we suggest, or are just here to laugh at my geeky dad jokes, from the bottom of my heart, thank you!

From our Archway Computer family to yours, Happy Thanksgiving!

-Brad Ruben

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Knight Insurance

Sun, 25 Sep 2022 22:25:00 +0000

Client Overview
Knight Insurance Services brings nearly 100 years of experience in customizing insurance solutions that protect property, assets, and businesses. Their commitment to flexible and scalable support means they help clients prepare for any risk that comes their way.

Challenges Before Archway Computer
Knight Insurance Services needed a strategic IT partner to help them better manage their insurance technology. Their team struggled with organizing and understanding their technology infrastructure and wanted a partnership that would streamline processes and improve employee efficiency. In addition to technology management, Knight was facing recurring issues with phone systems, internet connectivity, and overall IT support.

Solution with Archway Computer
Having known Brad Ruben for several years from the insurance industry, and having worked with him at another agency, Rita Carrillo, the Controller/Operations Manager at Knight, felt confident reaching out to Archway Computer for help. When Archway took over as Knight’s IT partner, the initial focus was to get the existing technology under control, identify key areas for improvement, and streamline operations.

Archway quickly implemented solutions to resolve Knight’s ongoing technology challenges. With expertise in the insurance industry, the Archway team immediately identified pain points, such as internet outages and phone system inefficiencies, and worked to provide long-term solutions.

IT Provider Transition Process
The transition from their previous IT provider to Archway was seamless. Rita emphasizes how smooth the onboarding process was, with Knight employees easily identifying which Archway team member to reach out to for each specific need. Archway’s team was patient, understanding, and ensured that communication was clear, even when dealing with complex IT issues. This level of transparency and support made the transition painless for Knight’s employees.

Results
Since partnering with Archway, Knight Insurance Services has seen significant improvements across their IT services. They not only resolved long-standing issues with internet connectivity and phone systems but also saved a substantial amount of money by optimizing their technology infrastructure. For instance, upgrading their phone systems, providing a more reliable and cost-effective solution.

Knight employees appreciate how easy it is to reach out for IT support, whether it’s contacting the help desk or management team members like SueAnne and Walter. Communication has been quick and reliable, ensuring the team receives the support they need in a timely manner.

Looking ahead, Knight Insurance is planning to follow Archway’s recommendation to migrate to Amazon Web Services (AWS), which will provide a secure and efficient way for their remote staff to work from home. This move will allow half of their workforce to operate remotely with enhanced security and reliability.

Client Testimonial
“We didn’t want our IT to just be a vendor; we wanted a strategic partnership with a company that truly cared about the success and technology goals of our agency. I’m proud to say Archway is that and more. Their team is truly our partner, and I am thankful not only for the positive impact they’ve had on our technology but also for the great relationship we’ve built with them.”
– Rita Carrillo, Controller/Operations Manager, Knight Insurance Services

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Insurance Hacks: How Agencies can Leverage their Technology with Vertafore

Mon, 15 Aug 2022 22:17:00 +0000

Unlocking Insurance Technology: Insights from Our Webinar with Doug Mohr of Vertafore

At Archway Computer, we’re committed to helping independent insurance agencies stay ahead of the curve by leveraging the latest technology. That’s why we launched our new webinar series, “Insurance Hacks,” where we bring industry leaders to discuss cutting-edge trends and tools. In our inaugural session, we were thrilled to host Doug Mohr, Vice President of Industry Relations and Partnerships at Vertafore, who shared valuable insights into how Vertafore is transforming the insurance landscape.

Here’s a recap of the key takeaways from our conversation with Doug.

1. Modernizing the Independent Agency

Doug kicked off the discussion by highlighting Vertafore’s commitment to modernizing the independent agency through automation and digital tools. Vertafore is focused on making the insurance lifecycle simpler and smarter, providing agencies with the technology they need to stay competitive in a rapidly changing market. From client digital experiences to enhanced agency management systems like AMS360 and QQCatalyst, Vertafore is continuously innovating to meet the evolving needs of the industry.

Archway Computer’s Tip: Explore how your agency can leverage automation tools like Vertafore’s AMS360 to streamline processes and improve efficiency. These tools are designed to help you focus more on serving your clients and less on manual tasks.

2. The Rise of Digital Marketing in Insurance

One of the key trends Doug discussed was the growing importance of digital marketing in the insurance industry. As consumer expectations shift towards a more digital-first experience, agencies need to adapt by integrating digital marketing strategies into their operations. Tools like self-service portals, electronic payments, and e-signatures are becoming essential for providing the seamless experience that today’s customers demand.

Archway Computer’s Tip: Consider enhancing your agency’s digital presence with tools that allow clients to interact with you online. Archway Computer digital marketing solutions can help you implement features like SEO and digital campaigns that align with modern consumer expectations.

3. Embracing the Power of Data

Data analytics is another area where Vertafore is making significant strides. Doug explained how tools like RiskMatch provide agencies with deep insights into their business, helping them make data-driven decisions. Whether it’s identifying cross-sell opportunities or benchmarking performance against industry standards, these tools enable agencies to unlock the full potential of the data they already have.

Archway Computer’s Tip: If you’re not already utilizing data analytics, now is the time to start. Tools like RiskMatch can help you gain valuable insights into your operations and identify new opportunities for growth.

4. Vertafore’s New Initiatives: AgencyZoom and Commercial Submissions

Doug shared exciting news about Vertafore’s recent acquisition of AgencyZoom, a leading insurance CRM and sales automation solution. This addition to the Vertafore family is a game-changer for agencies looking to automate their sales processes. The integration of AgencyZoom with Vertafore’s existing products, like PL Rating, provides a seamless experience that enhances both sales and customer service.

Another major highlight was the introduction of Vertafore’s Commercial Submissions tool. This innovative solution simplifies the commercial lines quoting process, allowing agencies to quote small commercial businesses with the same ease as personal lines. This tool is already showing significant time savings for agencies using it and is set to expand with more carrier integrations in the coming months.

Archway Computer’s Tip: If your agency handles commercial lines, consider adopting tools like Vertafore’s Commercial Submissions to save time and reduce errors. Also, explore how AgencyZoom can automate your sales process, making your agency more efficient and customer-focused.

5. Vertafore’s Commitment to Customer Success

Throughout the webinar, Doug emphasized Vertafore’s dedication to customer success. With a fierce devotion to client satisfaction, Vertafore is continuously enhancing its support operations and investing in technology that helps agencies succeed. Whether it’s through robust customer support, comprehensive documentation, or the Orange Partner Program, which Archway Computer is a proud member of, Vertafore is focused on making it easier for agencies to do business and achieve their goals.

Archway Computer’s Tip: Take advantage of Vertafore’s support resources, including their extensive online help and customer success teams. These tools are designed to help you get the most out of your technology investments.

Conclusion

Our first “Insurance Hacks” webinar was a great success, offering valuable insights into how Vertafore is driving innovation in the insurance industry. From modernizing agency operations to embracing digital marketing and leveraging data, there are many opportunities for independent agencies to enhance their efficiency and better serve their clients.

We’re excited to continue this webinar series and bring you more industry insights from the best and brightest in insurance technology.

Ready to take your agency to the next level? Contact Archway Computer to learn how we can support your technology needs and help you implement these insurance hacks.

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Mission IM-Possible

Sat, 04 Jun 2022 09:08:00 +0000

Mission IM-Possible

In this digital age where the insurance industry continues to evolve, are you equipped with the tools to protect your agency from the potential risk of a cyber attack? Join me today at 11AM on Mission IM-Possible Focus Group Session brought to you by our friends at InsuredMine, where I’ll be discussing best practices and tools to keep your agency secure. Click here to register.

Goodbye Passwords, Hello Passkeys

You all know by know the love-hate relationship we have with passwords: They are key to protecting everything we do online, but they’re also one of the biggest attack avenues and security vulnerabilities users face today. But could we soon be living in a passwordless future thanks to Apple?

One of the most interesting features coming to Apple’s iOS 16 is Passkeys. This function wants to kill the use for passwords: For users, sign-in with a passkey will work pretty much the same as a sign-in using iCloud Keychain and Face ID or Touch ID. You just choose a credential, authenticate with biometrics, and that’s it.

However, while iCloud Keychain basically auto-fills your username and password into regular text fields, a passkey goes far beyond that. The system generates a unique key that can only be accessed with user authentication via Face ID or Touch ID. This prevents malicious websites from trying to steal your passwords since passkeys are securely stored in the iCloud Keychain and are not visible to the user.

Although Passkeys won’t launch with iOS 16 later next month, Apple believes Passkeys could truly make passwords obsolete.

Amazon Weekly Finds

Auto Shut-Off Safety Outlet: Nothing stops you in your tracks like the dreaded “Did I turn off the ………” This auto-shutoff outlet this powers down anything plugged into it within 30 minutes, just in case. Buy it on Amazon for $11.59

Waterproof Shower Bluetooth Speaker: For all my fellow shower singers out there, this one is for you. This waterproof Bluetooth shower speaker with a hook that attaches right to your curtains or a suction cup to stick it on your tiles, so you can get your groove, or even listen to your favorite podcast while you do your thing. Get it on Amazon for $25.99

Universal Dust Cleaner Gel for PC Keyboard: There’s nothing I love more than keeping my office’s space and tech clean. This squishy universal dust cleaner that will get into all your keyboard’s nooks and crannies before the Cheez-It crumbs can disrupt all its internal wiring (may or may not be based off a true story). Get it from Amazon for $5.59

Do you have an Amazon find you’ve been loving? Don’t Tell me about it! Who knows, I may even feature you and a full product review in one of our upcoming newsletters. Bonus points if it’s geeky.

The Last Word

I hope you all enjoyed this week’s edition of Brad’s Blog! I know I sound like a broken record, but your support all these years truly means the world to me. Be sure to join me on today’s InsuredMine Webinar, and I hope you have a great rest of your week!

The post Mission IM-Possible first appeared on Archway Computer.

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Brad’s Bracket + From Start Ups to Stars

Wed, 23 Mar 2022 21:21:00 +0000

Madness is Back

March Madness is back, which means so is my UCLA Bruins-induced skyrocketing blood pressure. The first weekend of the tournament has been, quite literally, madness. Other than the Bruins advancing to next week, one of my favorite Cinderella stories of this year’s Madness has been the Saint Peter’s Peacocks, who became just the third No. 15 seed to advance to the Sweet 16. For reference, Kentucky outspent Saint Peter’s Men’s basketball team $18.3 million to $1.6 million. While not great for my own Bracket, I’d say it was pretty good ROI for the Peacocks.

SeeU at NetVU

Archway Computer is thrilled to be attending and exhibiting at this year’s Accelerate! Schedule a time to stop by our booth (#220), where we will be talking about all things insurance tech, and even giving away a ReMarkable to one lucky winner!

Can’t get enough Archway? Join us in celebrating an an amazing conference at our Customer Appreciation Social Hour on Monday, March 28 7:30PM-9:30PM at Peaks Lodge at the Hyatt Regency Denver. After the past couple of tough years we’ve all had, I think we all have earned a well-deserved shot of tequila. RSVP here if you’d like to attend.

We’re so excited to get back to in-person events, and hope to see you there!

Tech Takes TV

The tech world is all the rage on TV right now, with 3 (yes, 3) different shows premiering this month exploring the rise and fall of startup founders, including The Dropout, about Theranos; Super Pumped, about Uber; and WeCrashed, about WeWork. These stories of young entrepreneurs trying to disrupt and change the world, and ultimately falling victim to fraud and bad behavior, make for very compelling television. Sometimes to the point that you can’t believe the events portrayed really happened. My favorite of the trio has to be The Dropout, which, although I know how it ends, has me on the edge of my seat thanks to some fantastic performances.

The Last Word

Happy Spring everyone! I hope you’re all having a great week, filled with hopefully more pleasant weather and perfect brackets (just kidding, none of those exist anymore). As always, thank you for your continued support for this blog, and I’ll back next week. Go Bruins

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Simply Easier Payments + Surviving Spam Call Season

Sat, 19 Mar 2022 21:13:42 +0000

Insurance Hacks #5 with Simply Easier Payments

Join us today at 12:00PM PT I 3:00PM ET for Episode #5 of Insurance Hacks with featured guest: Bradley Whitley-Williams, President of Simply Easier Payments!

From invoicing and reporting, to accepting all customer payment types, Simply Easier Payments is the leading NO-cost payment solution partner for the Insurance market, providing industry specific security, compliance and integration solutions. Today, they help thousands of customers deliver safe and reliable payment processing.

In our conversation, we’ll be discussing payment trends impacting Insurance Agencies, how to design your best customer payment experience, helpful tips for premium trust and PCI compliance, and much more. Be sure to register for what is sure to be an extremely informative conversation!

Robo-Call Refuge

I don’t know about you all, but recently I have been bombarded with more robocalls and spam texts than ever before. Similar to robocalls, robotexts can be “spoofed” to hide the originating number and make it appear that the text is coming from a number the recipient is more likely to trust, including a local area code or impersonating a government agency like the IRS.

And the FCC says I’m not alone: Americans received 24 billion of those nuisance calls in the first half of this year. t’s becoming such a nuisance that it is even changing our call-answering behavior, with 79% of unidentified calls going unanswered.

Our advice? For starters, registering your number with the Federal Trade Commission’s Do Not Call Registry is worth it. This act removes you from most legitimate telemarketing lists, but it won’t deter the nuisance calls. For extra protection, you can try a service scubas Hiya, Robokiller, CallControl, Firewall, and Truecaller. All have free and paid versions and use a database of known scammers and harvest customer feedback to identify new bad actors.

Will implementing all of these tactics prevent robocalls/texts? Maybe for a little bit, but probably not forever. So in the meantime, never respond to/click links in suspicious texts, and let those unknown caller ID’s go to voicemail.

Cord Coordination

If you’re like me and are a sucker for new tech gadgets, (or simply a good deal on products you don’t really need), your space may be looking a cord-jungle as of late. Here are some of my favorite organizational items to help keep all my favorite products and accompanying cords tidy, accessible, and easy to find:

Cord Labels: This pack of cable labels that’ll help you finally sort your mess of cords and figure out what’s what the next time you need to unplug something. They hook and loop, so you can take them off easily and re-use them.

Cord Management Box: If you want to keep those cables even more organized, this cable cover will hide all of those unsightly power bars that stress me out way more than they should. The slotted box will help ventilate any heat, plus it’ll prevent your curious children/pets from fiddling with the outlets.

Monitor Stand Riser with 4 USB Ports: For the ultimate work-space organization, check out this sleek aluminum monitor riser with four handy USB ports to keep your devices charged without the clutter. It’ll also help create a space to store your keyboard and give you a better viewing angle.

The Last Word

Thank you for reading another edition of Brad’s Blog! As always, please feel free to reach out with any questions, feedback, or topics you think would be useful for this awesome audience. Be sure to register for today’s Insurance Hacks Webinar if you haven’t already, and I hope you enjoy the rest of your week!

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Satellite Savior + Baby You Can Drive My Car (If You Pay for the Gas)

Fri, 11 Mar 2022 21:14:00 +0000

Super Star(Link)

You probably heard a couple weeks ago that SpaceX CEO and boy genius, Elon Musk, promised Ukraine’s Deputy Prime Minister via twitter that he would help the government connect to SpaceX’s satellite-based internet network by sending Starlink terminals into the war zone. And much to nobody’s surprise, Musk appears to have delivered. Just 10 hours later, the SpaceX CEO confirmed that Starlink had been activated and two days later the first truck full of terminals needed to receive the internet signal arrived in Ukraine.

Since arriving, there have been a few bumps: it’s still unclear how many Starlink terminals have been activated in Ukraine, and Musk warns some have apparently become a potential target for Russian cyber hackers. But nonetheless, knowing we can immediately deliver internet access to vulnerable people that need it most is a feat for humankind. It also doesn’t hurt to have the public support of the richest man in the world only a tweet away.

Preventing Pain at the Pump

For all my gas vehicle drivers out there, I do not envy you right now. Most drivers in the country are being hit hard by historically high gas prices – in my city of Los Angeles particularly, residents are shelling out more than $5.50 a gallon on average at the pump. I even spotted a gas station advertising a womping $6.95, for a gallon of regular unleaded.

Along with driving your own car, renting a car is now more expensive than it ever has been. Since the pandemic, renting a car has gone up from about $50 a day, to now $100 and sometimes $150, depending on the car you need.

If despite all this, you still need a car, whether for a vacation, business travel, or something else, check out Turo. It’s like Airbnb for cars: people put their cars on the app, at a rate they set, and you search until you find a price, size, and model that fits your needs, and is available in over 5,500 cities throughout the U.S.

But the real appeal? Unlike the rental companies that tack on tons of fees, many cars on Turo start in the low twenties per day, with upfront pricing. Not only that, but you’ll find many of the affordable options are even hybrid or electric models that normally rental companies would charge extra for. Or be like me, and spring for the Tesla you’ve always wanted to tryout. Take that, gas prices!

Morning Routine Tips – by the Millennial Moment

We’ve talked a lot about the importance of winding down and sleep in this newsletter, but not much about waking up. How you start each morning has a huge impact — positively or negatively — on the rest of your day. By practicing a healthy morning routine, you can increase your productivity, decrease stress, boost happiness and more. As she is a spry and young millennial who loves hacking all aspects of day-to-day life, I asked my daughter Hannah, Archway Computer’s digital marketing specialist, what her generation does to start their day on the right foot.

Sunrise Alarm Clock: I spend so much of my time, both personally and for work, on my cell phone, so recently I’ve been taking steps to create some boundaries between myself and my iPhone. One way I’ve accomplished this is to eliminate any phone-use in my room one hour before bed, and one hour upon waking up, by keeping my device in another room during that time.

But without my anxiety-provoking iPhone morning alarm, I had to go old-school. This digital alarm clock offers 7 natural sounds and gradually brightens to gently wake you up, allowing me to wake up in a way that feels peaceful and natural, rather than from the aggressive chiming of the traditional iPhone alarm. Along with tons of other settings, I feel like this product has not only improved my sleep cycle, but is also allowing me to wake up more naturally energized.

Celsius Energy Drink – Don’t get me wrong, I love my coffee. But some days you need a little more buzz, whether for an early morning workout, or something easy to drink on the go. Meet Celsius: the coolest energy drink on the block. Celsius gives me an extra boost in the morning without the extra sugars or additives you find in so many energy drinks. It tastes similar to a La Croix, and offers the benefits of Vitamins B, C, and ingredients like green tea extract and ginger root which boost metabolism, energy, and help digestion. Purchase them at your local convenience store, or try this variety pack on Amazon.

The Last Word

With so much news happening in the world right now, I just wanted to thank you all for taking the time to read the newsletter. I hope I’m continuing to provide value to your inbox, whether that be in the form of interesting articles, cool gadgets, or general geekiness. With that said, thank you again for your continued support, and I hope you all have a fantastic weekend!

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Microsoft’s Suite Deal + Endless Pastabilities

Thu, 24 Feb 2022 23:27:12 +0000

Google’s Bitter-Suite Announcement

It’s been a long time coming, but Google has finally announced it will force free G Suite accounts to paid plans, starting in May. Launched back in 2006, the service allowed businesses and schools to set up custom domains for use with Google’s popular Gmail services for free. All users will be transitioned to equivalent Google Workspace accounts based on usage patterns. Plans start at $6-per-month for each user and go all the way up to $18-per-month/user.

If you’re upset by the news, Microsoft is here to comfort you with a conveniently-time promotion: The rival tech company is offering all G Suite Users a 60% discount on a 12-month Microsoft 365 Business Basic, Business Standard, or Business Premium subscription, along with the help you need to make the move.

So if you’re one of the many people still using the free G Suite option for family or business email accounts on a custom domain, it looks like the only option is to start paying or move to competitors like Microsoft 365.

The Future of Snail Mail

With so many ways to market a business online nowadays, I still think there’s value to promoting your business the old-fashioned way: direct mail marketing. Not only is direct mail a cost-effective way to get your brand’s message and offer directly in front of your prospects and customers, but also response rates are 5.3% and 2.9% for mail sent to houses and prospect lists, respectively, while email has a response rate of 0.6% and an average click-through rate of 2% or 3%..

Want to Incorporate direct mail into your marketing campaign, without the hassle of printing, sealing, stamping, or even stepping foot in a post office? Check out DocuPost: A platform that allows you to send USPS letters, documents, invoices and more – all from your computer. Simply upload your document, or use one of their pre-made templates, and from there Docupost will handle the printing, stamping and mailing. There’s, no long-term contracts, just simple pay-as-you-go pricing, starting at 75¢/mail piece.

Want to see Docupost in action? Send me an email, and I’ll forward you Archway’s latest Postcard, straight to your (physical) inbox.

Ain’t’ No Party like a Pasta Party

Pasta-lovers, this one’s for you. Past is truly the ultimate comfort food. And as someone with Celiac’s disease, I was always incredibly thankful that the gluten-free store-bought variety is just as available and satisfying as your average pasta. That is, until I learned the secret to the world’s BEST pasta, gluten-free or not: Homemade pasta. My Daughter has been making her own pasta from scratch with her pasta maker for years, and recently clued me in to how easy and delicious it is to make it at home:

(Trigger Warning: I am not talian, nor have I ever claimed to be.)

To make your pasta noodles, you really only need these 4 items:

Eggs
Flour (Normal or Gluten-Free)
Olive Oil
Pasta Maker

Check out this simple tutorial to make your noodles here, and then sauce as you’d like! Some of my favorites recipes are this Pomodoro and Ricotta and Sausage, but the beauty of pasta is there is truly no wrong answer. Prego!

The Last Word

I hope you all enjoyed this week’s installment of Brad’s Blog! As always, thank you for continuing to support the newsletter. It’s hard to believe I have been in some of your inboxes for the past 10 years! To my newer readers, welcome to the party. Enjoy the rest of your 4-day work week, and wishing you a great weekend.

The post Microsoft’s Suite Deal + Endless Pastabilities first appeared on Archway Computer.

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How Google is Keeping Out Hackers + Super Bowl (Party) MVP

Fri, 11 Feb 2022 20:26:18 +0000

Google vs Hackers

We talk a lot about the importance of two-factor authentication at Archway Computer. Many of us still forget passwords, pick weak ones and reuse passwords on multiple sites, and hackers take full advantage that. However, if you were among the 150 million people that Google required to use two-factor authentication last year, consider yourself lucky: The chance your account was hacked dropped by half.

If you (still) haven’t set-up 2FA, now is the time! Feel free to reach out to me to learn more about why Multi-factor authentication can help protect both your personal and business accounts.

A Super Bowl of Dip

The Super Bowl is finally here! And whether you’re cheering on your favorite team, or prefer grazing at the snack table, this year’s all-American spectacle is bound to be a good one. I’ll be cheering on the Rams as they take the field at home in Los Angeles, which, everyone has to admit, is pretty cool. But whether your team has made it, or you even care about sports at all, everyone’s entitled to sit on the couch for four hours and eat their body weight in game day food.

Which brings me to my first-ever Brad’s Blog Recipe: The Best-Ever Buffalo Chicken Dip. I’ll admit, this is not my recipe, (shoutout to my daughter’s boyfriend for kindly sharing it with my loyal readers) but, Super Bowl or not, I promise it will make you the MVP of any party.

Last-Minute Love

The day after the Super Bowl there’s another big event: Valentine’s Day! And if you’re yet to find a gift for that special someone, (or just realized Valentine’s day is on Monday!) here are some last-minute ideas that will arrive in time to celebrate your love this Feb. 14.

MasterClass: Perfect for the valentine who’s been itching to try something new this year, a MasterClass subscription gets you access to classes with world-famous artists, chefs, leaders and more.

Love Coupons: With 15 unique coupon cards that range in sayings from “TV show of my choice” to “special request,” you’ll each be in for a treat. Not only do these coupons make for a cute gift, but it will aid in quality time with one another.

Apple AirPods Pro: Are headphones romantic? Not really. Will your special someone love them? Ask anyone at Team Archway and they will tell you, Yes!

The Last Word

I hope you are all enjoy getting back to your regularly-scheduled Brad’s Blog programming! As always, thank you for continuing to support the newsletter. All of your feedback about the things you’ve learned, products you’ve purchased, and generally geeking out with me is what keeps me going. Hope you all have a great weekend! Go Rams!

The post How Google is Keeping Out Hackers + Super Bowl (Party) MVP first appeared on Archway Computer.

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Internet Everywhere + Tech (Neck) Support

Thu, 03 Feb 2022 20:24:46 +0000

No Signal, No Problem

Imagine a world where you never have to ask the question, “Is there Wifi?” But Elon Musk is on a mission to make that world a reality, especially for those who live in rural and underpopulated areas, where satellite internet is often the only way to get connected. Back in 2020, Musk launched Starlink, a broadband internet service, specializing in the expansion of coverage to rural and remote communities, with the goal to provide internet access to people in all parts of the world. It accomplishes this by launching a “constellation” of satellites into low Earth orbit via SpaceX rockets.

This week, they launched Starlink Premium, which has more than double the antenna capability of Starlink’s basic service and is focused on “small offices, storefronts, and super users across the globe.” It is also designed to handle “extreme weather conditions,” such as snow, rain and lightning, according to the company’s website. The price for this top-tier, weatherproof internet is not cheap: While the base Starlink service costs $499 for the hardware and $99 a month, Starlink Premium will cost $2,500 for the antenna, and $500 a month. But if you do have 500 bucks per month to spend on internet service, Starlink’s premium tier can be yours in Q2.

What’s a Wordle?

Wondering why yellow and green boxes have been taking over your twitter feed the past couple of weeks? Meet Wordle, the internet’s new favorite daily game.

It’s fun, simple and, like a crossword, can only be played once a day. Every 24 hours there’s a new word of the day, and it’s up to you to figure it out what it is. Users get six tries to guess a five-letter word that resets every day. There is no hint offered to start, but with each guess, the tiles turn green if the letters are in the right spot, yellow if they’re in the word but need to be moved, and eliminated altogether if the letter is not in the word.

It also keeps track of your playing stats: I’m on a 1 week streak, but have yet to complete the puzzle in less than 4 tries. And considering it was just purchased by the New York Times in the 7-figures range, if you haven’t started playing yet, now’s a good time as ever.

Pain in the Neck is a Pain in the Neck

Recently, I’ve been experiencing some unpleasant tech-neck: an all-too-common ailment in our device-dependent world. Between hunching over our devices, sitting at a desk all day, or even just sleeping poorly, it’s no wonder 1 in 5 U.S. adults experience chronic or consistent neck pain, myself included.

In an effort to find some quick tech-neck relief via Amazon, I came across this bizarre looking Chiropractic Neck Pillow.

And while I wasn’t expecting miracles, after 10 minutes of lightly stretching my neck back on it, my head felt 50 pounds lighter, jaw loosened, and the previous neck kink a little less kinky. Can it replace what actively perfecting your posture can do? Definitely not, but for about 20 bucks, it undoubtedly provides some sweet neck relief after hours of misalignment hovering over our devices.

The Last Word

Not to brag, but it is a great time to be an LA Sports fan right now: With the UCLA Bruins Men’s Basketball team ranked at #3, and the Rams going to the Super Bowl, February is shaping up to be an epic month for the city of Angels (and me!). But even if your team isn’t on their way to a championship, I hope you have a fantastic week.

The post Internet Everywhere + Tech (Neck) Support first appeared on Archway Computer.

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Debunking the Jetsons + Winter Sun Saftey

Fri, 21 Jan 2022 20:21:39 +0000

Electric Boogie

Did you know The Jetsons took place in 2062? By the show’s predictions, only 40 years away from today, shouldn’t we all be traveling around in flying cars by now? I’m only joking, (kind of) because while we’re not yet piloting flying cars or teleporting from place to place, it’s certain that our vehicles are becoming more and more modern. This is especially evident in the rise of the Electric vehicle.

I am not a tree hugger, but if you are considering an electric car there are some unexpected benefits – from avoiding the sky-rocketing price of gas to the increase in available charging stations. Transitioning from a gas-powered vehicle to an electric one is like switching from a touch-tone phone to a smart one. You may dislike some things and love others. But as with smartphones, the vast majority of EV owners swear they will never go back, myself included.

Thinking about taking the electric plunge, specifically in the Tesla World? Check out my favorite Youtuber Ryan Shaw, a sentence the Jetsons could have never predicted.

The Price Hike a Decade in the Making

Recently Microsoft announced an increase to their commercial pricing for Microsoft 365—the first substantive pricing update since they launched Office 365 a decade ago. Microsoft stated that the updated pricing reflects the increased value they have delivered to our customers over the past 10 years, which you can read more about here.

The pricing changes will go into effect on March 1, 2022, but I have a few hacks for how you can still save money despite the price increase. Email me to learn more!

Year-Round Anti-Aging

While I know winter is hitting most of the country quite hard right now, for many of us, when we get bundled up in layers of warm clothing, we tend to stop thinking about sun exposure. And contrary to what most people think, the sun’s ultraviolet rays can be just as damaging to your skin when it’s cold and cloudy outside, especially in the spots that are unprotected like your hands and face.

An easy solution? These UV Fingerless Gloves block 98% of UVA/UVB radiation, which are the leading cause of aging while contributing to basal and squamous cell skin cancers. Leave them in your car to protect your exposed hands while driving. And while you’re at it, reapply some sunscreen in the car as well.

How To Hide from the Internet

If you’ve never Googled yourself, try it. You might be surprised to find out just how much personal information pops up, even if you’re not actively on Facebook, Amazon, Google etc. It’s legal for companies to collect your info from public records, though it’s often creepy and potentially dangerous. So how can you remove it? Here are 6 tips to regain control of your online identity.

On the flip side, if you’re actively trying to be found online, and need some tips to stand out, feel free to schedule a free online consultation with our resident digital marketing expert, who also happens to be my daughter, Hannah.

The Last Word

Thank you for taking the time to read the first Brad’s Blog of 2022! After a fantastic Holiday and New Year with family and friends, I am thrilled to be back and in the swing of things again. If there is anything you’d like to see more of in the blog, whether it’s tech, sports, products, or just more geekiness, please let me know! I hope you are enjoyed the 4-day work week, and I look forward to resuming our regularly scheduled programming in your inboxes every week.

The post Debunking the Jetsons + Winter Sun Saftey first appeared on Archway Computer.

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Microsoft 365 Prices Are Increasing – What You Need to Know

Thu, 20 Jan 2022 19:50:29 +0000

Microsoft is set to increase pricing on their Office 365 products. Commercial use of MS 365 licenses will come at a higher premium in the new year.

The New Commerce Experience also aims to bring customers into one-year or three-year subscription terms with Microsoft’s CSP partners (like Appriver), and all partners who sign up customers for these longer terms will receive discounts. However, there will be a 20 percent price hike for customers who want to remain on the current monthly subscriptions. It is important to note that this is in addition to the 15 percent price increase for Microsoft 365 commercial plans, which will go into effect on March 1, 2022.

When is the Microsoft 365 Price Increase Happening?

The price increase will go into effect on March 1, 2022

Are All Microsoft 365 Plans Being Impacted?

No, all users will not experience a price increase on March 1st. For example, home and educational users will not be included, those prices will stay the same for now.

Also, it is not all commercial plans that are increasing. For example, Microsoft 365 Business Standard Users are not having their subscription prices impacted.

Which Microsoft 365 Plans Will Increase & By How Much?

The following commercial plans will be getting an increase. This is going to be anywhere between $1 to $4 per user per month, depending on the subscription plan.

The increase is global, being adjusted for each currency. The plans being impacted are as follows:

Microsoft 365 Business Basic: Going from $5 to $6 per user (+$1)
Microsoft 365 Business Premium: Going from $20 to $22 per user (+$2)
Office 365 E1: Going from $8 to $10 per user (+$2)
Office 365 E3: Going from $20 to $23 per user (+$3)
Office 365 E5: Going from $35 to $38 per user (+$3)
Microsoft 365 E3: Going from $32 to $36 per user (+$4)

Why Is Microsoft Increasing Their Pricing Now?

Microsoft notes several different reasons for the need to increase pricing, the additional applications that have been added over the years is just one of those reasons.

Security is another major reason. As cybersecurity threats have become more prevalent, the company has integrated additional security features into Microsoft 365 to help companies better secure their accounts and data.

One of these is the ability to encrypt email messages and attachments when sending them. Another is the addition of data loss prevention, which helps reduce the accidental sharing of sensitive information.

Compliance requirements for data privacy is another area where Microsoft has added a lot of capabilities for companies. This includes things like eDiscovery and core Litigation Hold.

Virtual meeting and team collaboration has become even more vital due to the pandemic. This is an area where Microsoft has focused a lot of resources.

It has added multiple enhancements to Microsoft Teams in the last year to enable companies to make more meaningful and effective online connections with internal teams and customers.

It should be noted that Microsoft has not increased its pricing in over 10 years. The primary cause for the rise in cost is increased security needed to protect your data and information.

Questions About How The Microsoft 365 Price Increase Will Affect Your Insurance Agency?

Archway Computer’s Insurance Technology Specialists will happily review any pricing changes with you at your request. For more information, contact us or book a call with Archway President, Brad Ruben, to learn more.

The post Microsoft 365 Prices Are Increasing – What You Need to Know first appeared on Archway Computer.

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5 Ways To Protect Your Independent Insurance Agency From Cyberattacks

Tue, 11 Jan 2022 22:46:52 +0000

With the rise in targeted cyberattacks against small to medium sized businesses, ensuring your independent insurance agency is protected from cyber criminals is critical to the success, and longevity, of your agency. And more often than not, user-error is the biggest weakness when it comes to businesses being susceptible to hackers.

The insurance industry is adjusting to this rapid increase in criminal cyber activity by designing policies that directly address the financial burdens commercial clients face in the digitized world. According to the GAO, the number of cyber-specific insurance policies increased from $2.2 million in 2016 to $3.6 million in 2019, a 60% increase. Yet, in 2019, only 31% of small- and medium-sized businesses had cyber insurance protection.

However, changing just a few of your behaviors can reduce the chances of your agency’s online accounts being hacked.

Use Multi-Factor Authentication

One of the most effective thing you can do to protect your online accounts is turning on multi-factor, or two-factor, authentication. The method uses a secondary piece of information – often a code generated by an app or sent via SMS – alongside a password. Not all forms of multi-factor authentication are equal though. Code generating apps are considered more secure than getting codes via SMS and beyond this physical security keys provide an even more robust layer of protection.

Regularly Update Your Passwords

Using the same password on numerous logins is a rookie mistake. Once hackers get one password, they’ll try it on everything else. We suggest changing your passwords at least a couple of times a year with completely fresh ones, and don’t just reuse the ones for different accounts.

Learn How to Spot a Phishing Attack

Be very suspicious of emails or messages asking for login or account info, and check that any links are legit (i.e. not hsbo-bank.co.uk) and secure (https not http). This is known as phishing and is one of the easiest ways for passwords to be nicked. Our simplest advice: If it seems too convenient or too good to be true, it probably is!

Keep All Software Up-To-Date

With companies always finding new bugs and fixing them, it is crucial for you download and update the latest versions of the apps and software you’re using. When possible, use auto-updates to get the latest patches for apps, software and operating systems.

When Possible, Encrypt It!

Protecting your communications has never been easier thanks to cloud technology. From the messages we send to the files we upload, using encrypted services means that what you’re sending is better protected against surveillance and won’t be accessible if your device gets lost or stolen. Encryption ‘scrambles’ the content so they can’t be read by unauthorized users.

Want more Tips on How to Protect Your Insurance Agency from Hackers?

Archway Computer is the proactive and affordable outsourced IT department for over 200 insurance agencies across the country. Our knowledge and expertise allows us to work towards the goal of ensuring that you have as close to as 100% up-time as possible.

We believe that your agency’s technology should give your agency a competitive advantage. Our team of technology specialists allow us to advise, plan, implement and support your agencies specific technology vision and mission. We want to have you use technology to grow your book of business.

The post 5 Ways To Protect Your Independent Insurance Agency From Cyberattacks first appeared on Archway Computer.

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5G Future + Last-Minute Shopper Support

Mon, 20 Dec 2021 19:58:07 +0000

Make it Quip

I always thought I was the oral-hygiene expert in the family, but recently my son one-upped me when he introduced me to the Quip Toothbrush. Sure, there are plenty of electric toothbrushes you can buy, but what sets Quip apart is the slim, stylish design of its brushes, and their price is a fraction of their competitors, with electric models starting at $25.

Plus, Quip can send you replacement brush heads in the mail every three months, so you never have to worry about running out or using an overused brush. Happy Brushing!

Windows False Positives

Microsoft has addressed a known issue that plagued Windows Server customers for weeks, preventing the Defender for Endpoint enterprise security platform from launching on some systems. You can install this cumulative update through Windows Update and Microsoft Update, Windows Update for Business, Windows Server Update Services, and the Microsoft Update Catalog.

While Microsoft didn’t reveal what triggered these false positives, the most likely reason was that the company increased the sensitivity for detecting Emotet-like behavior, making its generic behavioral detection engine too sensitive. While it’s never fun when you get a false positive for Malware, it’s good that your Archway techs are always on it!

I’ll Take 5G for $50 Please

For only $50 a month, T-Mobile is offering 5G home internet with no long-term contracts or data caps. If it sounds too good to be true, it almost is. It’s still early days, but depending on where you are located, it could be worth looking into. If it’s speed you’re after, T-Mobile’s 5G home internet might not impress you if you have other cable and fiber internet providers available at your address. But if you’re in a rural area or less developed area where DSL or satellite was your only previous option, T-Mobile will feel lightning fast by comparison.

If nothing else, since it demands no contract commitment, it’s an opportunity to try a different option and maybe even use it as leverage to negotiate with your current internet service provider. Hopefully, the more options we have as consumers, the better our internet service will be in the long run.

The Millennial Moment: Gift Guide for the Super Last-Minute Shopper (Who Doesn’t Want It To Look Last Minute)

With Christmas right around the corner, hopefully you’ve gotten gifts for all the people on your list by now. But between our busy lives and supply-chain issues, some of us might be scrambling to make some final purchases. That said, here are some gift ideas that are sure to wow anyone on your list.

Barefoot Dreams Blanket: I promise you there is no cozier blanket on the planet. It’s pricey, but that person you forgot to buy a present for until now deserves it!!

Kindle: I’m sure this sounds very millennial of me, but it’s 2021, who wants to hold all their physical books? For about 50 bucks, get a kindle for the book-lover in your life. Personalize the gift even more by sending a download link with one of your favorite books, so they can begin reading right away!

Charcuterie Board Set With Cutlery Set: Cheese is a universal love language. I absolutely love this Charcuterie board because you get so much with it: 4 stainless steel knives, 3 ceramic sauce bowls, 10 card holder labels, 2 serving trays, 6 small forks for plating, and a cheeseboard guide for the ultimate snack experience!

The Last Word

And just like that, the Holidays are here! I hope you all enjoy some well-deserved time with your family and loved ones, as we prepare for what 2022 has to bring. Thank you all so much for your continued support. Whatever you are celebrating this Holiday Season, I wish you all health and happiness as we approach the end of 2021

The post 5G Future + Last-Minute Shopper Support first appeared on Archway Computer.

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Technical Support Specialist Tier 2

Tue, 30 Nov 2021 20:59:26 +0000

Technical Support Specialist Tier 2

Job Summary:

Archway is seeking a Technical Support Specialist-Tier II to add to our growing team. You will be the primary point of contact for all Support related issues for the assigned customers.
Duties and Responsibilities:

Working directly with clients via phone and tickets on help desk and / or project related tasks
Maintenance and troubleshooting of Microsoft Servers and Workstations
Windows Server / Active Directory setup, configuration, migrations.
Remote installations and configurations of Windows 10 upgrades operating systems and software via Kaseya remote management
Configuration, maintenance, and troubleshooting of Sonicwall, Cisco, Netgear, and other similar firewalls or network equipment is plus
Configuration, maintenance, and troubleshooting of Windows based workstations and software.
End user support for Microsoft and other 3rd party software via phone and ticketing system
End user mobile device support (iPhone / Android / Windows)

Requirements and Qualifications:

Managed I.T. services environment experience
Ability to perform technical tasks and research solutions without assistance
Experience working with ticketing systems
Strong English verbal and written communication skills
Critical thinking, decision making, and troubleshooting skills
Team player
Experience with following tools and technologies would be a plus:
Office365 / Hosted Exchange
MigrationWiz
Dell DRAC/ HP iLO remote access controllers
Dell or HP Server Hardware
MS SQL server maintenance
Batch file and scripting
Server performance monitoring
Network performance monitoring
Network Switch configuration including VLANs
Kaseya experience
Business-Grade Anti-Virus platform experience
Business-Grade Backup software (BackupExec, etc.)
VMWare
Citrix
DaaS / SaaS / IaaS
Service Desk / Help Desk Management
Microsoft, Sonicwall, or Cisco certifications
Work Schedule:
(EST) or US Pacific Time zone: 8am – 5pm

Location:

This is a remote position

Send your CV to hr@myarchway.tech or use the form below:

The post Technical Support Specialist Tier 2 first appeared on Archway Computer.

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Brad’s Favorite Things + You’ve Got Smish

Wed, 17 Nov 2021 23:00:07 +0000

The Most Wonderful (& Geeky) Time of Year

It’s not the Holiday season without Oprah’s Favorite Things List. And while the living legend is featuring some incredible items this year, let’s make this year a little geekier for you all. The next month, I’ll be featuring some of Brad’s Favorite Things. And while I wish I could gift you all a free car like our girl O, I promise these upcoming gift guides are bound to inspire something for everyone on your list. Just don’t forget to treat yourself!

Gift Guide for the Work-From-Home Pro:

Microsoft Surface Pro 7: Even though the version 8 is out, I absolutely love my Pro 7. This next-gen, best-in-class laptop has the versatility of a studio and tablet, so you can type, touch, draw, write, work, and play more naturally.

Kensington SD7000 Surface Pro Docking Station for Surface Pro 7: Complimenting my love of my Surface Pro, this additional accessory for the MS Pro7 makes it a truly best-of-all-worlds device. With this dock and a desktop mouse and keyboard, my Surface Pro becomes a complete desktop computer with great expandability. I can still easily and comfortably use my Surface for taking notes, while at the same time using spreadsheets and more while it is docked.

Apple Watch Series 7: I am so attached to my Apple Watch, I truly don’t feel fully dressed without it on! During the work day, I use it to set reminders, timers, and as a way to ensure I am taking breaks to stand up and walk around. With a bigger, brighter screen, and faster charging time than the Series 6, I will probably be gifting myself one of these bad boys.

USB C Power Charger: For the days I am working remotely outside of my home, this charger always comes with me. The design is very compact, but allows me to quickly charge up 4 devices simultaneously.

Turkey Time: To Tent or Not to Tent

Cooking a good turkey is both an art and a skill – You want it perfectly cooked, without being overly cooked, and if you’re like me, preferably with nice crispy skin. Much to my surprise, this article suggests the best way to ensure an A+ turkey experience is to not tent it with foil. I’ll be trying it this year, and if you have any other turkey tips feel free to shoot me an email.

‘Tis the Season for Smishing

By now we’ve all heard of phishing, but have your heard of Smishing? This new form of phishing is implemented through text messages or SMS, blasting out linkless text messages about suspicious bank transfers as a pretext for immediately calling and scamming anyone who responds via text. Attacks like these are becoming more and more common, and I don’t doubt many of you have experienced something like this recently.

How to avoid being susceptible to these types of attacks? Just like you wouldn’t reply to a spam email, the same goes for unsolicited text messages: When in doubt, it’s best not to respond.

And if you want to really geeked out – check out chishing – hackers getting into your business chat systems.

The Last Word

That’s it for Brad’s Blog! I’ll be back next week with some more of Brad’s Favorite things, just in time for Black Friday and Cyber Monday. Because after this past year, I think we all deserve some surprises and delights for the holiday season. Have a great rest of your week!

The post Brad’s Favorite Things + You’ve Got Smish first appeared on Archway Computer.

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White Coat Worry + It’s 11:11, Make a Wish (For Great Deals)

Thu, 11 Nov 2021 22:56:00 +0000

It’s Not You, It’s Your White Coat

I recently went to get a basal cell removed, and when they took my blood pressure it was high; so high that the doctors wouldn’t do the surgery until it came down, and asked that I monitor my levels at home until then. I have what I found out is called White Coat Hypertension: a condition that occurs when the blood pressure readings at your doctor’s office are higher than they are in other settings, such as your home. It’s called white coat hypertension because the health care professionals who measure your blood pressure sometimes wear white coats!

Thankfully, Amazon exists, so I ordered this little gem to monitor my BP at home. Omron Silver is a genius Blood Pressure monitor that is able to store all BP readings via Bluetooth, with the option to manually enter readings done at doctor’s visits. Another plus is that I can print out, or forward, a chart of the readings, or a simple file, so no hand logging on paper necessary. Since ordering, thankfully my BP has gone down to acceptable levels.

Video Killed The (Traditional Marketing) Star

Hippo Video brings a lot, and I mean A LOT, to the table. It is a great service for creating a video to send your clients or prospects, along with a ton of other advanced features. Of all the different things it does, the ones I’m a big fan of are the ability to easily record or upload a video from either your computer or smartphone (thanks to the mobile app), being able to share and embed the videos pretty much anywhere, the email list signup feature and last, but certainly not least, the video teleprompter feature.

Interested in seeing it in action? Check out this video I made here.

The Single Biggest Shopping Day of the Year

If you thought Black Friday or Cyber Monday sends shoppers into a frenzy, then you haven’t heard of the biggest shopping day of them all: Singles Day. Selling more goods than Black Friday and Cyber Monday combined, China’s “anti-Valentine’s Day” has transformed from a movement dedicated to singles’ self-care into the world’s largest 24-hour shopping spree. While the main event is the 24-hour shopping window on November 11, in recent years Singles’ Day pre-sales have kicked off as early as October.

Want to get in on the single action, or just want to get some Holiday shopping done early? Here’s some of the deals we’re hoping to get our hands on today:

Fire TV Stick 4K with Alexa Voice Remote (includes TV and Volume controls): List Price: ̶$̶4̶9̶.̶9̶9̶; With Deal: $24.99. By now I think almost all of us have at least 1 Alexa Device. I love this newest Firestick version as it controls everything from your streaming apps to the volume.
23andMe Health + Ancestry Service: List Price: ̶$̶1̶9̶9̶.̶0̶0̶; With Deal: $99.00. This 2-in-1 Kit allows you to discover your ancestry composition from across 2000+ regions, and how your genetics can influence your chances of developing certain health conditions.
Echo Show 5: List Price: ̶$̶̶̶7̶9̶̶̶.̶̶̶9̶̶̶5̶̶̶;̶ With Deal: $39.95: If you’re like me, one of my favorite places to be during the Holidays is the kitchen. I love using the Echo Show for an easy way to follow along with recipes, to play music, or even to check on the game that’s on while I’m cooking!

What’sApp Doc?

I know I am very late to the game on this one, but I just discovered WhatsApp, and it quickly has become one of my most used apps. Whatsapp is a free messenger app for smartphones that uses the internet to send messages, images, audio or video. The service is very similar to text messaging services, however, because WhatsApp uses the internet to send messages, the cost of using WhatsApp is significantly less than texting. It is especially popular because of features like group chatting, voice messages and location sharing.

Definitely check it out, but if you have an older iPhone or Android, but be aware if you’re still clutching an outdated phone or your software is out of date, the app’s updated system requirements will block your ability to download it. Might be yet another sign that it’s time to upgrade.

The Last Word

That’s it from Brad’s Blog! I don’t know about you all, but I am still adjusting to the early darkness of Daylight Savings. It never ceases to surprise me when all of a sudden, the sunset begins at 4:30PM. But if you’re tired of changing your clocks twice a year, there could be some hope on the horizon to keep it lighter later throughout the year.

Finally, to all military service members, thank you for your contributions to our country. Wishing you all a safe and Happy Veterans Day!

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Locals Only + Fall Favorites

Thu, 04 Nov 2021 18:49:36 +0000

Travel Like a Local

There’s no doubt this holiday travel season will be far busier than 2020 – We’re already seeing significant momentum around international and domestic flight searches, which are up nearly 200% since this time last year.

As an avid traveller myself, I suggest making the most of your long-awaited trip by booking a local tour guide. I’ve used Tours By Locals on some of my most recent trips, and love the experience of being shown a new place by someone who knows the area, language, and culture. Not only that, but the guides can even help create your itinerary, arrange your accommodations, and transportation, while offering valuable tips on where and what to eat, what to enjoy and what to avoid.

Ring Leader

I know I’m not alone in my Apple Watch activity ring obsession: Nothing feels more satisfying than closing the rings, meeting the move goal, the stand goal, the step goal, etc.

That said, the Apple Watch has come a long way since its launch more than five years ago. From trendy, high-quality fashion bands (including my favorite, stainless steel gold watch band) to the selection of third-party apps, the Apple Watch has grown significantly beyond just tracking your everyday movements. Check out this list of Apple Watch features you may not know about, and get moving!

Millennial Moment – Fall Edition

What’s not to love about Fall? From pumpkin spice everything, to the start of crisp, cool weather, I have no shame in fully leaning in to this cozy season. Here are some millennial-approved Autumn must-haves to take anyone’s Fall obsession to the next level:

Pumpkin Chai Scented Candle: NEST candles are some of the highest, long-lasting candles on the market, and their Pumpkin Chai scent is one of the best. This candle fills my house with rich, warm pumpkin and spice, like I’ve been baking treats all day. The smell is so welcoming and guests always compliment it.
Jumbo Mugs & Mushroom Hot Cacao: There’s nothing I love more after a long day than curling up on the couch with a giant, and I mean GIANT, mug filled with a warm tea or hot chocolate. I love not only the look of these clear mugs, but also that they really keep my drink staying warm.
If you’re partial to sleepy tea like I am, but want something with a little more flavor, I absolutely love the Four Sigmatic Mushroom Hot Cacao Mix. It is made with Reishi Mushroom (Don’t worry, you can’t taste it!) which helps reduces anxiety, stress and relaxes the body. Also it is just so cozy and delicious. Their Reishi Chai Tea Latte is also fantastic.
Barefoot Dreams Socks: If you love all things cozy and haven’t felt Barefoot Dreams fabric yet, run, don’t walk. Whether you bundled up in one of their iconic throw blankets, or keeping your feet warm with their fuzzy socks, you will feel like you are wrapped in a cloud. Their products are pricey, but will last you for years. They also make great, thoughtful gifts. (Hint – sometimes they go on major sale at Nordstrom Rack!)

Amateur iPhone Photographer

Despite how incredible our iPhone cameras are, many of us, (myself included) still manage to take crappy photos. Check out these tips on how you can correct your iPhone camera settings to ensure the highest quality image possible.

The Last Word

Happy November, everyone! It’s hard to believe the holiday season is right around the corner. And because we’ve been receiving a lot of love from our product recommendations recently, I think it’s only fitting that we tell you the first-ever Archway Holiday Gift Guide is right around the corner! Stay tuned for more info…
Now if you’ll excuse me, I have to get up to hit my stand’ goal for the hour. Talk to you all next week!

Products Mentioned:

The post Locals Only + Fall Favorites first appeared on Archway Computer.

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Binging on the DL + Pandemic Pet Presents

Thu, 07 Oct 2021 16:59:09 +0000

DDoS Attack, Now Calling

You may have heard about a company called Bandwidth.com, one of the largest Voice over Internet Protocol (VoIP) providers in the US, that had its services disrupted by a Distributed Denial of Service (DDoS) attack. In non-tech words, that’s where a bunch of computers “ping” a company’s firewall, and the firewall is kept busy answering those pings. The attack caused service outages across the US over the past few days, causing many users to experience unexpected failures with their voice and messaging services.

Nothing is fool-proof but something we suggest is SD-Wan – a load balancing firewall which puts traffic where it’s less congested. If you’d like to talk to our resident expert, Matt Slade, on all things VOIP and Internet Connectivity you can schedule a call here.

Incognito Binging

Traveling out of the country soon, but already worried about how you’ll be able to watch the Ted Lasso finale? Hidemyass VPN allows you to do exactly as the name implies: hide your virtual ass from AppleTV even if their content isn’t not available locally.

And just in case you’re worried about getting caught streaming some American-made content internationally, (don’t worry, legally it’s perfectly acceptable to use a virtual private network), our Archway-favorite AirPod Max Headphones will prevent the outside world from interfering with your binging. You can even get them at a renewed, discounted price here.

The Millennial Moment – Dog Edition

I think we can all agree that no one thrived more during the past year and a half of the pandemic than our dogs. Personally, my English Bulldog, Mo, made working from and being home more enjoyable; so much so that I awarded him employee of the month: 15 months and counting! And I’m not alone in my age group as being dog obsessed: Millennials recently overtook Baby Boomers as the largest pet-owning cohort of Americans; by some estimates, more than half of us have a dog. So to reward the furry good boys and girls who have been there for us, here are a couple dog-approved work-from-home essentials:

The Infamous Duck: There are 2 types of dogs: The ones who enjoy their toys by playing, and the ones who enjoy their toys by way of DESTRUCTION. Mo is the latter, and our home is often a sea of stuffing. The exception being, as we fondly named him, with Mr. Duck. I’m not sure what is about this average-looking stuffed-animal duck, but over 1,600 reviewers agree, there is something absolutely magical about this guy. Mo cares for him as if he were his own child. We have replaced him several times over the years, and the love never changes. I implore you to put Mr.Duck to the test with your dog, and to send us photos of the result.

Fish Oil Supplements: Mo always gets compliments for having the softest coat, and I attribute much of this to two things: Lots of pets, and these Fish Oil Supplements. Over time, they have also helped with his shedding, and his often itchy wrinkles.

ChomChom Roller Dog Hair Remover: For our furry friends that are sometimes a little too furry, this is hands down the best, fastest, pet hair removal tool I’ve ever used. The roller is actually more of a rocker, meaning it rocks and pivots back and forth as you “roll” it over things, and by roll it’s really more of a scraping action. I love how I can go over a lot of surface area before having to empty the chamber, like an entire couch, something that would’ve required three or four tape roller sheets or 10-15 mins of vacuuming.

The Last Word

I hope you are all having a great week! Thank you, as always, for reading the blog. We love getting your feedback, and adding a little geekiness to your inbox. I’ll be back next week, and hope you (and your dogs) have a great weekend!

Products Mentioned:

The post Binging on the DL + Pandemic Pet Presents first appeared on Archway Computer.

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Running on Clouds + Smarter Snacktime

Wed, 29 Sep 2021 16:57:02 +0000

Pricey Pep in Your Step

I do not like spending a lot of money on clothes, but with my mileage increasing as I train for my 10k, I knew it was time to upgrade my current running shoes. A friend of mine, who happens to competitively run marathons, said if I was at all serious about improving my long-distance running, The HOKA One shoes are a must.

I’m not going to lie – while these are the most expensive shoes I’ve ever owned, they are also, without a doubt, indeed the most comfortable sneakers I’ve ever worn. I’ve never experienced the cushion and pep these things give off, whether I’m on a long run, or going on a casual walk around the block. So if you’re looking to invest in your foot-fitness game, look no further.

The Millennial Moment by Hannah – Snack Smarter Edition

I consider myself somewhat of a healthy snack-influencer; having worked-at-home most of my adult life, ensuring there are nutritious, easy options always available in my kitchen helps prevent any impulsive hangry decisions (like ordering a dozen cookies on Postmates to fight the mid-afternoon slump). If you’re ready to level-up your healthy snack-game, check out some of my go-to’s:

Barebells Protein Bars: Believe it or not, most protein bars aren’t much better for you than a regular old candy bar, and yet still taste like chalky cardboard. So when I tried Barebells, without sounding dramatic, my life was changed. THEY TASTE LIKE A REAL CANDY BAR. But with 20 grams of protein, are are low in carbs sugar. I enjoy them before my workouts, or even heated up in the microwave for dessert, and have gotten everyone I know hooked on them.

Smart Sweet Candy: With Halloween coming up, my sweet-tooth is in full-force. And as much as I want to dive head first into a bowl of sour gummy worms, I know sugar crash would be catastrophic. Thankfully, Smart Sweets offers a variety of gummy candy options coming in at 100 calories per bag, and 92% less sugar than the traditional candy options. They company is woman-owned, started by a 19-year-old college dropout, and is now available at most major-retailers around the country. I prefer buying in bulk at a lower cost on amazon (and because my favorites, the Peach Rings, are always sold-out in my local stores.)

The Windows Wait is Over

After six years during which Windows 10 remained largely unchanged, the world’s most popular desktop operating system is getting a major overhaul with the unveiling of Windows 11. After a couple years of ho-hum updates, the Windows-using world—at least some of it—has something to get excited about. Promising new features include beautiful, more consistent new design capabilities, great window layout options, improved performance features, and more.

While Windows 11’s official release date is Oct. 5, you can upgrade from Windows 10 to 11 for free right now by following these directions, just make sure it supports your CPU. We don’t recommend doing this just yet, but if you do want to take the plunge contact your IT professional before doing anything upgrade-related yourself.

Pandemic Prevention

I know we all have pandemic-fatigue at this point, so I think we can all agree that we’d like to prevent something like this ever happening again; the question is, how do we do that? I recently read the book Uncontrolled Spread, which shows how the coronavirus and its variants were able to trounce America’s pandemic preparations, and outlines the steps that must be taken to protect against the next outbreak. It’s smart, well-written, and sprinkled with interesting anecdotes from the author’s time in government and experience as a doctor.

The Last Word

Thank you again for reading this edition of Brad’s Blog! Hard to believe we are beginning Spooky Season this week, otherwise known as the month of October. I’m not sure if I’ll be dressing up for Halloween this year, but I’m open to any costume recommendations you have for me. Feel free to schedule a call with me to give me your best ideas! (Unless your idea is ‘be a geek’, because that’s my costume for the other 364 days of the year.) Have a great week everyone!

Products mentioned:

The post Running on Clouds + Smarter Snacktime first appeared on Archway Computer.

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Sleep TipzZz + For the (Obsession) of the Game

Thu, 23 Sep 2021 20:50:27 +0000

Sleep Hacking

I am minorly sleep-obsessed; without my proper 8 hours, I am literally in zombie-mode. But the cruel irony of sleep is the more you worry about it, the less likely you are to be able to actually do it. If you’re one of the 35.2% of adults in the U.S. that reports sleeping on average for less than seven hours per night, try some of my go-to bedtime tipZzZ:

Calm Magnesium Powder: Magnesium is a miracle mineral: From restful sleep, to no more leg cramps, to a more stable blood pressure and no more constipation, it is a fantastic supplement. I’ve been taking this stuff for years as part of my wind-down routine.
Weighted Blanket: A weighted blanket uses “pressure therapy” — using a calm-inducing amount of pressure on your entire body, similar to the feeling of being hugged or held. My kids got me one of these for Christmas a few years ago, and the first time I used it, much to my surprise, I was napping in minutes.
Tricking Your Brain Into Falling Asleep: In this insightful TedTalk, Jim Donovan teaches a simple, quick method to slow your brain down by using rhythm. I tried it this past Sunday, and woke-up Monday awake, alert, and ready to take on my week.

Ridiculously Amazing Insurance Technology Support

A few weeks ago I sat down with Kelly Donahue-Piro of Agency Performance Partners on the Ridiculously Amazing Insurance Agent Podcast. We discussed a range of topics, from the significance of technology support and consulting for insurance agencies, to why I always tell people that the insurance industry is a little like the mob, you can never leave. Check out the episode here.

My Totally Normal, Sane, Sports Obsession

I’m trying to care a little less about college football, specifically UCLA. Last week the Bruins lost in dramatic fashion, and my wife was looking at me during the game like I had completely lost it – probably because I was completely losing it! If you schedule a call with me this week, apologies if my voice is still hoarse.

Amidst my minor UCLA-induced depression, I wondered, what is it about sports that turns otherwise sane people into raving lunatics? Why does winning compel people to tear down goal posts, and losing, to drown themselves in bad keg beer? In short, why do fans care? I remembered reading a book several years ago written by an Alabama-turned-New Yorker’s experience of taking a leave of absence from his job to follow the Alabama Crimson Tide football team in an RV. It is a funny and sometimes surprisingly poignant account of his time at home and away games, the people he met, and the insanity of being a college football fan.

I’m not saying my sports obsession improved at all because of this book, especially with College basketball around the corner, but it did give me some clarity into my crazy. I am certainly in need of the sleep and relaxation I talked about earlier.

The Last Word

Happy official first day of Fall everyone! If you identify as a pumpkin-spice obsessed member of society, I invite you to ring in the new season with this list of ridiculous seasonally-flavored products. If you send me a photo, I may even give you a shoutout it in my next newsletter to compliment embarrass you. Have a great week!

The post Sleep TipzZz + For the (Obsession) of the Game first appeared on Archway Computer.

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Embracing the Generational Gap + Sweatpants Style

Fri, 17 Sep 2021 23:35:00 +0000

Millennial Moment

I consider myself to be a pretty ‘in-the-know’ guy, but I’ll admit: sometimes when I see my millennial kids, I have absolutely no idea what they’re talking about. From products, to TV shows, to just general life hacks, sometimes I learn a thing or two from them. Sometimes.

So as my way of trying to embrace our generational gap, I’ve asked my daughter Hannah, (Archway’s web designer/digital marketing manager) to occasionally give her Millennial perspective to this blog, which I’m calling the Millennial Moment. I’m not promising all her suggestions will be good, but it might make you look cool in front of your younger colleagues and kids.

Privacy Please

You may remember a few weeks ago I talked about DuckDuckGo, a free browser extension that offers seamless privacy protection for the privacy-paranoid. But for those of you who are still Team Google, there are many hidden search modifiers you can use to find better, safer results a lot faster. This article mentions several tips on how to become an absolute Google ninja.

For example, maybe you’re looking for a new TV show to binge, but you only have Netflix and Amazon Prime. You can find results from two specific places by using the pipe symbol (this vertical bar | ), which basically tells Google to choose between this “or” that. For example: Netflix | Prime. I tried this tip, and before I knew it, had binged all of Netflix’s Clickbait.

Comfortable and Cool

I’ve never claimed to be the most stylish guy, but after learning about the fashion trend called ‘Athleisure,’ I think I’ve found my calling. Athleisure is characterized as fashionable, dressed up lounge and exercise clothing, and the idea that gym clothes aren’t just for working out, but also your everyday wardrobes. So ditch the slacks for sweatpants in the name fashion, and elevate the look even more with my wardrobe staple, these Adidas slides. Extra athleisure points if you wear them with socks.

Millennial Moment: These slide sandals are an absolute must for any athleisure outfit. Not only are they an incredible $20 dupe of the sold-out $500 version, but they also make you feel like you’re walking on clouds, or those shoe-inserts old people wear in their shoes.

Early Autumn in the City of Angels

Although we don’t get real seasons out here in Los Angeles, the in-between of Summer and Fall is one of my favorite times in the city. The weather is perfect, there’s so much to do, and it tends to be a little less busy than the Summer height-of tourist season.

If you are or ever plan to be in LA this time of year, definitely check out the beautiful Waves of Flags at Pepperdine University in Malibu, which honors the lives lost in the terrorist attacks of September 11, 2001, with nearly 3,000 flags in Alumni Park along Pacific Coast Highway and Malibu Canyon Road—one for each innocent victim, including a national flag for each foreign country that lost a citizen in the attack.

Another must-see this time of year in Los Angeles? The finally opened Sofi Stadium, where my son and I just cheered on the Rams for their first game of the season.

The Last Word

I hope you enjoyed this slightly longer edition of Brad’s Blog! Feel free to reach out and let me know if you liked getting a little more scroll action in your inbox, and if your millennial colleagues compliment your cool new sandals. Have a great weekend!

The post Embracing the Generational Gap + Sweatpants Style first appeared on Archway Computer.

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Welcome Back Football Fans + Magical Mineral Water

Wed, 08 Sep 2021 23:33:00 +0000

Apple All Mighty

Not to sound like a conspiracy theorist, but year after year I always feel like my iPhone starts slowing down conveniently around the same time that Apple has a big new product announcement.

So while I haven’t totally ruled out that the Apple Gods are trying to tell me something, there are usually are various other reasons why your iPhone might be slowing down. Things such as insufficient memory, too many background processes, outdated software, etc can make your device unbearably inefficient. But luckily, there are many tips you can try to speed it up. And if those don’t work, hopefully you have an upgrade coming up around September 14th. I’m onto you, Tim Cook.

All Aboard The Bruin Bandwagon

College football is back baby! And if you know me, you know my love for the UCLA Bruins is strong – much stronger than my vocal cords apparently, which totally gave out on me by the 3rd quarter of Saturday’s game. The Rose Bowl was filled with fans for the first time in nearly 2 years, and it was absolutely roaring as we beat favored LSU. The blue and gold cherry on top? It only took 1,458 days, but UCLA is back in the AP poll, making its first appearance in the ranking since Sept. 2017.

Sparkling Sensation

Call me a millennial cliché — but I’ve always loved sparkling water. From La Croix to the generic brands, I was never picky with the type or flavor, as long as my fridge was stocked with the stuff. That is, until I tried Topo Chico.

For those of you who are unfamiliar with the bubbly magic that is Topo Chico (and presumably are not from the great state of Texas where it is beloved), the best way I can describe it is just simply the best sparkling water you’ve ever tasted, in the most aesthetically pleasing glass bottle you’ve ever held or looked at. And as if TC couldn’t get any better, they recently launched a line of Hard Seltzers too.

The Last Word

Hope you all had a safe and relaxing Labor Day Weekend, and enjoy a well-deserved 4-day work week! Thank you, as always, for checking out Brad’s Blog. Never hesitate to reach out if you have any questions or comments about the products/articles/incredible jokes I write. Your feedback means the world to me, and I am so appreciative for your continued support. Have a great rest of your week!

The post Welcome Back Football Fans + Magical Mineral Water first appeared on Archway Computer.

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Wonderful Underwriting + Brad’s Smile Starter Kit

Wed, 01 Sep 2021 23:30:00 +0000

FREE Technology (Recommendations)

At Archway Computer, while we’re here to help you with all your technology products’ problems and needs, we never have (and never will) sell you any of that equipment. Instead, we are passionate about recommendations! With so many options, models, and price points, we know how overwhelming the tech product space can be – especially depending on your needs.

Need a new work laptop or computer? One site our team always shops first at is Newegg, where their huge selection refurbished products can save you hundreds of dollars. Looking for a back-to-school gift for the student in your life that burned their laptop out in the 2020 Zoom Academic Year? Walmart has great deals on a variety of notebooks, with fast and free shipping, so your student can go back to in-person learning in (techy) style.

It’s a Wunderful World

For agencies still working through applications the ol’ fashioned way (back and forth with email, pen and paper), let me turn you on to Wunderite ( = “Wonderful” + “Underwrite”). Wunderite builds and sells software designed to help insurance agencies more rapidly process insurance applications, and automate some of their processes.

Wunderite’s APIs prefill and enrich schedules with 100’s of data points like flood zone, wildfire risk, vehicle details, property details and more. Wunderite also automatically generates a detailed account overview that can be saved as a PDF to email, print, or hand to an underwriting or marketing rep…. providing your team with a submission that has an unfair advantage to land on the top of the stack.

To request an online demo, click HERE.

Brushing Up with Brad

I’ve always been obsessed with dental hygiene, and my consistent 5-star review at the dentist is a testament to that. I credit all my success to these two products:

Water Flosser: Toss out that old-school string floss, and enter the water flosser. Not only is water flossing more comfortable and easy to use than generic floss, but you experience such a deeper-clean.

AquaSonic Black Series Toothbrush: Not only does this sleek toothbrush look badass on my bathroom sink, but it features an ultra-powerful and industry leading motor producing 40,000 vibrations per minute, ultra-fast wireless charging, 4 modes of operation, and 8 bonus brush heads to keep your teeth fresh for months.

Tongue Scraper: I learned about this one from my daughter, who said “What is even the point of brush your teeth if you’re not scraping your tongue?” Enough said. According to ancient Ayurvedic recommendation, debris, and dead cells can build up on your tongue over time. This can lead to bad breath, and even a diminished sense of taste. I definitely thought it was a scam, but, without being too descriptive, the first time I scraped my tongue I couldn’t believe how much came off, and my mouth has never felt fresher.

The Last Word

Thank you to everyone who wished me a Happy Birthday this past week! Another year older, wiser, and more grateful, especially for all my loyal readers! Wishing you a great first day of the month, and a safe upcoming holiday weekend.

The post Wonderful Underwriting + Brad’s Smile Starter Kit first appeared on Archway Computer.

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Completing My First 5K + How To Hide From Google

Wed, 18 Aug 2021 23:27:00 +0000

Officially Off The Couch

For those of you who have been following along with my running journey the past few months, I’m incredibly proud to announce that I completed my Couch to 5K Challenge! It was definitely hard, but so rewarding to do something I did not think my body was capable of, especially at my age. With the running-bug in full effect, I’m setting my sights on a 10k race next.

If you’ve ever considered starting a fitness adventure of your own, I’m here to tell you if I can do it, so can you! It’s never too late to start running, and the benefits for your health, both physical and mental, are endless. And if you need some tips or encouragement, Coach Brad is here. But sorry in advance if all my motivational quotes come exclusively from Ted Lasso.

Privacy Please

If you’ve ever searched for a pair of shoes, only to have ads for those same shoes pop up on seemingly every site you visited for the next month, you’ve seen the obnoxious side of online tracking. Enter DuckDuckGo: a search engine that pledges not to track you and also keep your search activity anonymous.

The DuckDuckGo Privacy Browser mobile app and Privacy Essentials desktop extension both come with our best-in-class tracker blocker, encryption enforcer, and private search engine – all in one simple package. This gives you all the key privacy protection tools to search and browse privately, curbing the constant monitoring of your Internet activity by companies like Google and Facebook.

Sales Sleuthing

For you sales geeks out there, here is the opposite: Meet Zoominfo. The amount of information you can get is truly amazing – Once you know a prospect’s name the world is your oyster. It allows you to source and cross-reference your existing contact list of companies and their staff, along with organizations to whom you are seeking to connect with, finding their direct dials, email addresses, extensions, etc. Personally, it completely streamlines the research process and saves me so much time in my hectic day.

A Love Letter To My Favorite Pancakes

While I try to ensure the recommendations in my blog are accessible to all my loyal readers, this one is very geographically specific. Having celiac, I consider myself a gluten-free foodie connoisseur. So when I recently had the best GF pancakes in my life, I felt it was my duty to share this revelation with you all. Enter: Swinger’s Diner. Located in West Hollywood, California, the 30 year-old diner is serving some of the best, reasonably-priced, delicious, organic food to the neighborhood. It’s not often a breakfast item impacts your life to this magnitude, but consider me a changed man.

The Last Word

That’s it for this week’s Brad’s Blog! A friendly reminder that if you ever want to chat on Zoom, or even meet for some pancakes, you can self-schedule a time to connect here: 30 Minute Discussion. Your first short-stack is on me. Have a great week!

The post Completing My First 5K + How To Hide From Google first appeared on Archway Computer.

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Windows ‘Free’ Trials + A+ in iPhone

Thu, 12 Aug 2021 23:08:00 +0000

iPhone Extra Credit

Even though I consider myself an A+ student in ‘iPhone 101’, the folks at Apple continue to surprise me with new features, settings, and time-saving hacks. Here are some of my favorites I recently learned:

Quickly take a video: With the Camera app open, press and hold Volume Down to instantly start recording a video. The recording will end when you release the volume button. This is called QuickTake Video, and it works on most iPhones released in the past few years. (It may not work on some older models.)
Use Face ID while wearing a mask: Go to Settings > Face ID & Passcode and enter your iPhone’s passcode. You can scroll down to the Unlock With Apple Watch section and enable Apple Watch to get this feature. Once you’ve done so, Face ID will work as normal when you’re wearing a mask, provided you’re wearing your watch on your wrist and your watch is unlocked.
Tap the back of your iPhone to perform quick actions: In iOS 14 and newer versions of the iPhone OS, Apple has added the ability to tap the back of your phone a few times to execute certain actions of your choosing. This cool feature can be configured by going to Settings > Accessibility > Touch > Back Tap. You can assign one action to a Double Tap and another to a Triple Tap.

Want more tips? Check out all of the 10 time-saving features and settings you should be using on your iPhone.

Free For All (While Supplies Last)

For my Microsoft friends, we are big fans of virtualization in the cloud using Amazon Web Services, and now Microsoft seems to be coming back into the cloud picture. Windows 365 will offer a subscription-based cloud PC service, primarily is meant for businesses, and it’s not a cheap one. Prices start at $20/user/month and that’s for a PC with a single CPU, 2GB of RAM, and 64GB of storage. Naturally, for businesses that might be interested in it, that’s quite a big ask.

Microsoft offered free trials for a few of the tiers so users could get a feel for the experience. It seems that interest was very high, seeing as it took just over 24 hours for Microsoft to pause the free trials for Windows 365. Microsoft’s corporate account cited “significant demand”, but Scott Manchester, Director of Program Management for Windows 365, said the service got “unbelievable response”. With that being said, Microsoft says it’s working to provide additional capacity. Trials should resume sometime soon, and if you want to be first in line to try them out, you can sign up here. Microsoft will notify you once spots are available again.

Now Downloading: Your Vaccination Records

Before you leave the house, don’t forget to take your phone, keys, wallet, mask—and some form of Covid-19 vaccine record. With places like New York City requiring proof of vaccination for many indoor activities, such as dining, gyms and events, it’s more imperative than ever that you have (and don’t lose) your golden ticket.

I don’t want to get into a political conversation about vaccines, but if you have been vaccinated (like me!) you want to make sure you always have your proof of vaccination ready. If you live in New York State you can download the Excelsior Pass, or for everyone else, simply take a photo of it and save it to the Cloud on your iPhone. I figure since Bill Gates microchipped me with the vaccine, I might as well go the extra mile and give my info to Tim Cook at apple. Ha!

The Last Word

Thank you for reading another edition of Brad’s Blog! I’ll be back next week with more tech talk and geeky goodness. As always, please feel free to reach out with any questions. Have a great rest of your week!

The post Windows ‘Free’ Trials + A+ in iPhone first appeared on Archway Computer.

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Brad’s Back + Fully Charged

Tue, 03 Aug 2021 21:48:03 +0000

Let’s Go (Phone) Chargers!

Not going to lie, the past few weeks have been crazy, in the best way possible! Between work, family, and what seems like a never ending amount of activities to do now that the world is opening up again, I think we can all agree that life is moving much faster now. And while we’re all getting back to living in the real-world, it may be easy to forget the little things we took for granted the past year and a half. One example: always being at home with a phone charger nearby.

Don’t be that person on vacation or on a night out with friends who can’t stop complaining that their phone died. These portable phone chargers from Anker will help you keep your mobile’s battery topped up, letting you avoid the frustrations of low power mode, slow maps or, worse, a completely dead phone. My favorite is the Powerport Atom 3, which charges 4 devices simultaneously for all your charger-forgetting friends and family.

Sitting for Free

I recently indulged in a new Herman Miller chair for my office – the Herman Miller Embody. Designed with the input of more than 30 physicians and PhDs in biomechanics, vision, physical therapy, and ergonomics, the Embody office chair is for those who take sitting seriously. Their research even proves that it increases blood circulation to improve oxygen flow and lower your heart rate. The best part? It cost me nothing thanks to my Amazon Business Prime American Express Card.

The Amazon Business Prime American Express Card earns 5% back on the first $120,000 spent each calendar year and 1% thereafter. So if you’re already an avid Prime member like me, this card can offer value on spending you’re doing anyway, and potentially defray the cost of that annual membership fee. Cue ‘Jeffrey Bezos’ by Bo Burnham.

TTYL, SMS

Facebook, PayPal, Microsoft, Twitter, Sony, Uber, Dropbox, Amazon… the list goes on. It’s strikingly ironic—these companies are rightly pushing us to better secure our apps and services with two-factor authentication (2FA), verification codes when we log in or make payments. But the default 2FA option is usually SMS—one-time codes texted to our phones, and SMS has infamously poor security, leaving it open to attack.

Phone/phone number compromises include malware that is unwittingly installed by users and will then look for one-time SMS passcodes and send those back to the attacker. Mobile malware can also capture usernames and passwords for websites and apps on the device—although these credentials can be easily harvested by other means. That said, it’s probably a good idea to rethink your security relationship to your phone number. We suggest an app like Microsoft Authenticator to stay ahead of those pesky hackers.

The Last Word

That’s it for this week’s Brad’s Blog! My sincerest apologies if you missed me in your inbox the past few weeks; but I’m back and better than ever! If there’s any interesting tech/product/generally cool content you’ve seen during my absence, do share it with me! The geekier, the better. Have a great week!

The post Brad’s Back + Fully Charged first appeared on Archway Computer.

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Brad’s Book Club + The 2 Million Dollar Password

Wed, 23 Jun 2021 16:55:55 +0000

Did I Mention I Have a Tesla?

Recently my family called me out for being ‘that guy’ who always can always find an excuse to bring up his Tesla. Traffic was a pain? Didn’t even notice because my Tesla was on autopilot. Gas prices through the roof? I just charged my Tesla for $6. My most recent Tesla obsession is the newly announced Tesla Model Plaid, which has a powerful GPU with computing and gaming power of the PlayStation 5. There’s never been a car that has this kind of state-of-the-art computing technology, state-of-the-art infotainment, and a state-of-the-art price tag of $129K. Not sure if my family will contribute to the “Brad wants to play video games in his Tesla” Go Fund Me, but that’s their loss!

From Podcast to Page-Turner

On my recent vacation, internet and cell service was essentially nonexistent, so I had to find some old-fashioned entertainment: reading a book! The Bomber Mafia weaves together the stories of a Dutch genius and his homemade computer, a band of brothers in central Alabama, a British psychopath, and pyromaniacal chemists at Harvard to examine one of the greatest moral challenges in modern American history. The book was written based off author Malcom Gladwell’s podcast, Revisionist History, and is totally an ‘everything-you-thought-you-knew-was-wrong’ page-turner.

Microsoft 11 Anticipation

Microsoft is back teasing Windows 11 again. In a new video on YouTube, the software giant has published an 11-minute collection of startup sounds from various versions of Windows that are slowed down by 4,000 percent.

Microsoft positions this as a relaxing video for those far too excited by the Windows event on June 24th, although, of course, a complete internal version of it has already leaked online (and as your trusted IT and cybersecurity geek,please, for my sake, do not download it from any sketchy sites). Based off the leak, Windows 11 is full of mostly small visual changes, but we’ll know more for certain when the official launch takes place.

Fear is the Path to the DarkSide

Infamously earlier this year, Colonial Pipeline, the largest pipeline operator in the United States, was compromised. Led by cybercriminal gang DarkSide, the hackers were able to acquire the password to a VPN account that was no longer in use yet remained active. The single-factor authentication method granted the attackers access to Colonial’s IT network and, in turn, its sensitive data.

Some good news? The U.S. Department of Justice said it has recovered $2.3 million worth of Bitcoin that Colonial Pipeline paid to the DarkSide. If you are worried this could happen to you or your business, setup 2-Factor Authentication. It could save you $2.3 Million Dollars.

The Last Word

That’s it for another edition of Brad’s Blog! Thank you again for continuing to support the newsletter, it means more than you know! Now I’m off to enjoy the Southern California Summer weather and go on a run with my Couch to 5K App, because I have, indeed, spent a lot of time on my couch the past year and a half. Have a great rest of your week!

The post Brad’s Book Club + The 2 Million Dollar Password first appeared on Archway Computer.

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What is Remote IT? Learn How It Can Revolutionize Your Insurance Agency

Wed, 16 Jun 2021 19:46:21 +0000

Prospective independent insurance agency clients often ask us, “If you’re located in California, how can you fix something if I need someone onsite?” However, if we’ve learned anything from the transition to remote-work in 2020, it is that ensuring business continuity and meeting your clients’ needs, while keeping your teams productive and engaged, is truly possible from anywhere, and your technology should support that.

In this blog post, we explain how remote IT support service works, why more and more insurance agencies are implementing a remote IT team, and how remote IT can benefit your insurance agency’s technology.

“How does remote IT support work?”

Efficiently supporting your insurance agency starts with remote technical support assistance. Remote IT support is a way for IT support providers to deliver tech support without having to travel to a client’s location. No drive or wait time means your technical issues are supported in real-time. We will handle your issues with virtually no wait, or within the “golden hour” at no additional charge.

“Why do insurance agencies choose remote IT support?”

Secure and reliable technology systems can provide a strong advantage to help your insurance agency be successful. Researching solutions, implementing new technology, and fixing technical issues in your insurance agency are extremely inefficient for you. You are in the business of insurance not IT! Utilizing IT professionals with insurance technology background provides you with an entire company and knowledge-base of technology professionals in contrast to a limited body of knowledge of your local “break fix guy”. Our technology professionals are trained on the latest insurance technologies at no cost to you for efficiency and maximum value.

Increased systems performance, security, and reliability begin with proactive support and maintenance. Implementing best practices and regular maintenance reduces support issues for increased productivity, decreased support expense, and minimal downtime. We believe in “Fix before Break”. Transfer non-revenue generating technology activities to Archway providing you the ability to focus solely on selling and servicing your clients.

“You’re Located in California…What Happens if I need onsite technical support?”

Although we try to minimize on-site work, we recognize that there are occasions where on-site support is necessary. We do this through the use of contractors, our own employees, and through our relationship with Field Nation, a national provider of “feet-on-the-street” IT support.

What Services Are Included with Remote IT Support?

24×7 Server and Network Monitoring
Internet Monitoring & Web Filtering
Enterprise grade Anti-Virus protection
Enterprise grade Anti-Malware protection
Secure Remote Access to Workstations via LogMeIn (Pro Edition)
SPAM and E-mail Virus protection
End-user support for technical assistance (e.g. software installation, system errors, etc..)
System patches and updates managed automatically 24×7
Proactive recommendations based on your individual agency needs
Encrypted Email Delivery

“How Can Remote IT Support Benefit My Insurance Agency?”

Time saving benefits: Remote technical support can eliminate the wait times associated with onsite support delivery.

Cost-saving benefits: The cost of remote support service can often be significantly less than the cost of maintaining a full-time staff member or paying for onsite support from an outside vendor. Remote support service is often provided under a flat-rate monthly plan, enabling you to budget your IT expenses in advance.
Ease of delivery: When remote support is executed properly, the experience is smooth and can be completed with little interruption to the client’s work.
Relationship with Insurance Technology Leaders and Solutions: Archway Computer is a proud member of the Vertafore Orange Partner Program, and has strong relationships with many leaders in the insurance technology space. Our talented team of insurance technology experts are well-versed in agency solutions such as AMS360®, BenefitPoint®, PL Rating, ReferenceConnect® and WorkSmart®.

Ready to transition your insurance agency’s IT to becoming fully remote? Archway Computer is the proactive and affordable outsourced IT department for over 100 insurance agencies across the country. Our knowledge and expertise allows us to work towards the goal of ensuring that you have as close to as 100% up-time as possible.

Contact us today for a free computer system analysis.

The post What is Remote IT? Learn How It Can Revolutionize Your Insurance Agency first appeared on Archway Computer.

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Authenticity in 60 Seconds or Less + Welcoming Back The Middle Seat

Fri, 14 May 2021 19:15:24 +0000

The Future is Short and Personal

Do you remember the old days, when YouTube was the only video sharing game in town? Not only is there much more competition now, but the kind of content we like to consume online has completely shifted. Like it or loathe it, attention spans are fractured and audience members want to be entertained – but in an authentic way that speaks to their own lives, aspirations and challenges.

And because Gen-Z probably doesn’t want to see videos of me on TikTok, I’ve found a more age and business appropriate platform called Hippo Video. Hippo is an incredibly easy (and fun) way to create and send high-quality personalized videos to prospective and existing clients. Plus, its free!

Want to see it in action? Send me an email here and I’ll send you a video reply. TikTok dance not included.

Meet Me in The Middle (Seat)

Strange as it may sound, I’m probably going to miss pandemic travel. No, not the strict face mask rules, the seemingly endless quarantines and testing requirements that didn’t always make sense. But admit it: There were things about the pandemic travel that were great: Change fees were eliminated, middle seats were empty, and airplanes had never been cleaner.

But many of the pandemic policies are quietly starting to fade, and those pesky fees airlines love tacking on are undoubtedly coming back. So as we get ready to resume normal travel again, I’m looking for all the tips I can find to fly safely, comfortably, and affordably. While I may not be ready to shell-out the big bucks for a lie-flat seat, Johnny Jet has an article on how to get cheap first class tickets, at least on American Airlines.

Thank God For Big Pharma

Everyone talks about the first responders during this pandemic. And they deserve a lot of praise. But I want to thank the pharmaceutical companies, and the scientists that work there. Ensuring we have infection prevention expertise is one of the critical ingredients to enhance our preparedness before another pandemic occurs again. This is an article that talks about how they invented these amazing medicines. I know some of you might not get the vaccine but those of us who did we are grateful.

The Last Word

That’s it from me! Wishing you a happy hump day, especially those of you on the West Coast who woke up at 4:11AM to watch the Super Blood Moon this morning. But unlike the Blood Moon which won’t appear again until May 2022, I’ll be back next week with another installment of Brad’s Blog. Have a great Memorial Day Weekend!

The post Authenticity in 60 Seconds or Less + Welcoming Back The Middle Seat first appeared on Archway Computer.

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The Next Generation of Tidy + Brad’s Bad Trip

Thu, 22 Apr 2021 15:40:09 +0000

The Future is Clean

Spending so much time at home lately makes me really appreciate my longstanding preference for a clean house. There’s nothing like walking into a room and seeing it in its most organized and inviting form…they say an uncluttered space facilitates uncluttered thinking, and I believe it.

That’s why I was on the edge of my seat reading this HuffPo piece spotlighting 24 items to keep your home totally spotless. For clean-lovers like myself, it’s some of the most engaging reading in a long time…we used to accomplish so much with tools as simple as a simple brush on a stick, imagine the possibilities with technology on your side! Most of them tickle my fancy in some way or other, but this mattress vacuum cleaner sparks a mixture of intrigue and anxiety…you know how you might think a place is totally pristine until you turn on a blacklight?

Our New Partnership: Archway + blueC

We’re excited to announce our strategic partnership with blueC to help insurance agencies transform the way they work using a cloud environment. Their blueButler integrations enable staff to work from anywhere while providing unmatched management oversight; E&O protection, staff efficiencies, automated workflows; and unique Agency / Broker Management System integration. Learn more about the partnership.

Questions on how this can revolutionize your agency? Contact us!

A Fresh Approach to Shopping

You don’t need me to tell you that things have been turned upside-down for over a year now, but there have been some silver linings to the constant cloud. The expansion of Amazon Fresh is one of those silver linings, since it’s hard to imagine it would have gotten quite as prevalent as it has otherwise.

With Amazon Fresh, we don’t end up buying a 24-pack of sharp cheddar cheese blocks like at Costco and we save on those impulse buys that always get you on the way out…placed conveniently at eye-level for easy grabbing, very sneaky. The lack of free samples is an occasional minus, but overall shopping at Amazon Fresh is a superior experience.

Thanks, 2020.

None for Me, Thanks

As you may know, cannabis is legal for all uses in the great state of California. I’ve never really been a fan, but I’m all for people enjoying their own lives. I suppose that includes a certain son of mine, who convinced me to try these new CBD candies to help me sleep…so I did.

They worked, quite well actually.

…and then I woke up with my brain scrambled, which is a horrifying sensation when you’re totally convinced that normal is not coming back.

I did not enjoy my time in Candyland at all, so even though it provides a lot of relief to a lot of people it absolutely positively is not for me. Wish I had watched this video first, since it probably would have resulted in a much less bumpy ride, but nonetheless Dad will be sticking with his melatonin mellow from here on out, thank you very much.

Everyone and their Mother

You know The Guy in your social circle with a pickup truck? Sure, everyone knows him…especially when it’s time to haul some exciting domestic upgrade home from the big box store. Being The Guy who knows computers beyond accessing the Control Panel is often similar…you can quickly become the designated person for helping with IT issues off the clock. If you are also The Guy who fixes computers among those you know, here are some remote tools you can use to help troubleshoot folks’ computers offsite.

The Last Word

All right folks, that’s about all we have for this week in geek! Thanks as always for making some time in your weekly agenda for an incandescent installment of “Brad’s Blog!” I’ll be back in a few days to further edu-tain you, but if there’s something burning in your mind for next week, shoot me an email and let’s chat. Here’s to a productive and fulfilling week ahead!

The post The Next Generation of Tidy + Brad’s Bad Trip first appeared on Archway Computer.

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Spring has Sprung + Lessons from Lockdown

Thu, 01 Apr 2021 16:41:39 +0000

At Home in the Future

I gotta say, using all this time inside to install a few upgrades is really starting to pay off now that we can occasionally leave the house again…my new Sensi Touch smart thermostat is equipped with geo-fencing so it turns climate control off as soon as I leave my driveway…very 2025.

Also, with spring heating up here in Southern Cali it’s finally pool season again!

Nothing like a refreshing dip and maybe an umbrella drink to take your mind off all the craziness you can read about elsewhere–it’s one of the strongest perks of the local lifestyle–and the family swimming hole got a smartening as well with my brand new Aqualink 2.0. With this wireless system activated, I can access all the pool functions like the pump and heater without even climbing out of my giant inflatable donut…it’s been great for my mental health.

Of course, to make your dream home of the future a reality, you’ll need that most basic of modern utilities: Wi-Fi! In case you haven’t noticed, Internet access is about half a step under electricity and running water to the smooth function of our modern world, and if your coverage is spotty, that means some rooms of your home are stuck in 1993. That’s why I’ve obtained this enhanced Wi-Fi broadcasting system for the Ruben Estate…we simply cannot abide the past.

The Newest Scam Variant

In a disappointing but unsurprising development, fake vaccine scams are beginning to victimize vulnerable populations across the nation. If anyone contacts you looking for credit card information in exchange for access to a vaccine, here’s a sweepingly accurate generalization: it’s total bull. This PCMag piece goes into detail on the hot new concept in scumbag scams.

The Last Word

Well, that’s about all from the world of tech this week, and although I’m definitely proud of my UCLA Bruins for making the Elite 8 in this year’s Tournament after a big win over the Tide of Alabama, but this week there’s even more inspiring news that I’m proud to share with you.

As of last Friday, my wife became an official citizen of this country after passing her citizenship exam, and I couldn’t be prouder of her. She knows more about national history than I do now–seriously, who was the 27th President again?–and you won’t find an American who loves this nation and appreciates the opportunities it can provide more than her.

Take my word for it: we are lucky to have her aboard.

Thanks as always for making time for “Brad’s Blog,” have a productive and fulfilling week!

The post Spring has Sprung + Lessons from Lockdown first appeared on Archway Computer.

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New Normal, Same Busted Bracket

Fri, 26 Mar 2021 17:36:00 +0000

Something Like Normal

Things finally appear to be getting back to normal after some truly crazy times in the past year or so. One indication of better times ahead is the arrival of a different type of Madness altogether….that’s right, March Madness is now in full swing!

It just fills my heart with joy to see big events like this slowly returning, so much so that I actually rescheduled a very important meeting made months in advance yesterday to watch my alma mater take the court. That gamble paid off, since my UCLA advanced to the Sweet 16 on the back of a great win over Abilene Christian. Best of luck stopping the Tide, boys!

My other wagers haven’t gone quite so well–didn’t have CDC beating Virginia Commonwealth–but I’m far from alone in burning my bracket after a string of incredible upsets in the most unpredictable Dances in memory. Feels good to actually enjoy something.

Zoom Hangups

On the other hand, I can’t be the only one entirely exhausted with Zoom meetings.

Actually being forced to use video conferencing on an extended basis was an excellent demonstration that it is far from a perfect substitute for in-person meeting. Of course, corporate cost-cutting means it’s here to stay in the business world, so this CNET article includes insight on how to make these interminable sessions a bit more bearable. One tip is to turn off your self-view, particularly if you’re as distractingly handsome as I am.

Don’t Be Next

With the recent escalations in the arms race for data security, activating your two-factor identification may have never been more important. It’s the simplest way to ensure that a cybercrook has to work as hard as possible to access your network…or more likely, just move on to a softer target.

Of course, if a hacker is focused on you in particular you’ll want to employ the best security resources…when SMS is no longer secure, you know the playing field has shifted.

As general advice, I suggest using an app like Authy or Microsoft Authenticator to manage your 2FA…but for specific assistance, I’m always happy to help personally…just shoot me an email and we can set up a consultation schedule.

Marketing Masterclass

As agency heads we’re always either expanding the toolbox of our organization or falling further behind the big dogs…that’s why I’m excited about this upcoming training initiative from Michael Jans Advisory…as an experienced organizational consultant in the industry, he has an incredible understanding of what it takes to compete in today’s marketplace.

Among the topics in this comprehensive 12-week digital course are scaling your agency for rapid growth, optimizing your online presence, and making every dollar you spend on marketing count. Every advisory session is live so you can pick the master’s brain, and the syllabus also incorporates the insights of guest experts in SEO, social media marketing, and video production…after all, we don’t sell the steak as much as the sizzle.

Whether your industry is still finding its footing or you’re looking to take what you’ve established to the next level, there’s bound to be something in this course you can turn into profit…I’ve learned a lot working with Michael, and I hope you’ll take the opportunity as well.

The Last Word

All right, that should just about wrap things up for this enthralling episode of “Brad’s Blog!” Thanks as always for taking time away from your incessant scrolling to check your email and find me there on purpose, I truly understand what it means. I’ll be back in your inbox in about a week’s time if all goes to plan…and hopefully my Bruins will still be in the Tournament!

The post New Normal, Same Busted Bracket first appeared on Archway Computer.

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Exchange Hack Aftermath + Google Maps Everything

Fri, 19 Mar 2021 19:08:46 +0000

A Time for Vigilance

KrebsOnSecurity turns an experienced eye to this development, and his outlook is unsettling to say the least. To make a long (and interesting) article short, the first wave was just the Trojan Horse being rolled past the gates…the real danger is when the soldiers inside go on the attack.

The article goes into detail about the implications of municipal governments and public services being seedied with nasty stuff like remote lockout triggers, data cloning, and keystroke tracking, but any regular reader of this newsletter should know it’s all bad, especially if you’ve been affected. As for what you can do to avoid this impending digital disaster, appropriate courses of action go on a case-by-case basis.

One universally effective step you can take right now is to back up any data stored on vulnerable servers TODAY…there is no convenient moment to have your client contact list suddenly held for ransom. If you’re on an Exchange server, you might also be able to find out if yours is among the known victims of this massive attack here. If you’re using an onsite server, you’re not totally immune from disaster…this analog horror story delivers a sobering reminder.

Of course, if you’re looking for more specific guidance on safeguarding your sensitive data from the latest evolution in the arms race against cybercrime or just the perils of our unpredictable existence here on The Planet, shoot me an email or schedule a live call here…let’s talk.

No More Excuses

Have you ever been looking at Google Earth for your region and wondered why your office isn’t on the map? Well, you have only yourself (or your IT guy) to blame for that…the worldwide leader in maps will add the location of your business to its global records, and it will do so for free…just follow this link to find out how to make it happen.

Hey, It’s Today Somewhere

After this…month? Year? How long has it been since everything deflated slightly?

Wait, what year is it?

Well in any event after this deflating time period many of us could use a drink, and with all the travel restrictions we’ve been spending a lot of time around the house perfecting our favorite cocktail recipes. My wife knows I love a good Old-Fashioned, and though her standard rendition more than gets the job done I have to say I love this new twist she found on YouTube.

If you have one you think is even better, send it my way…“taste tester” has always been among my strongest skills.

The Last Word

Well, that should just about wrap things up for this exciting edition of “Brad’s Blog!” I say it every time, and mean it every time I type it, but I really appreciate you taking the time to read my rambles on a weekly basis. I’ll be back in your inbox sooner than you think–these months are really starting to run together–but for now I’m working from home and someone brought donuts, gonna grab one before the good kinds are taken…have a productive and fulfilling week!

The post Exchange Hack Aftermath + Google Maps Everything first appeared on Archway Computer.

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Archway Computer Joins Vertafore Orange Partner Program

Wed, 10 Mar 2021 05:00:00 +0000

LOS ANGELES, Ca, March. 11, 2021–Archway Computer is proud to announce its membership in the Vertafore® Orange Partner Program. A veteran in the insurance IT industry for over 30 years, Archway Computer founder Brad Ruben has worked alongside Vertafore as a trusted technology resource for hundreds of Vertafore agencies across the country. With this new partnership, Archway will be able utilize their experience working exclusively in the insurance technology space to offer best-in-class IT solutions for insurance agencies running Vertafore products.

“I am so excited to be a Vertafore Orange Partner for IT Support.” said Brad Ruben. “The team at Archway looks forward to helping Vertafore agencies use Vertafore and Microsoft technology to become more secure, productive and grow their book of business.”

Unlike other outsourced IT companies, Archway Computer works exclusively with independent insurance agencies, and has a deep understanding of the unique industry. Archway Computer has over 30 years of experience working in the independent insurance IT landscape, supported by a talented team of insurance technology experts well-versed in AMS360®, BenefitPoint®, PL Rating, ReferenceConnect® and WorkSmart®. Participation in Vertafore’s Orange Partner Program will enable Archway to be a certified IT resource to produce the best-in-class insurance technology solutions for Vertafore agencies across the country.

“We are excited to have Archway join the Orange Partner Program,” said Doug Mohr, vice president of industry relations and partnerships at Vertafore. “Brad Ruben and the Archway team has always worked very closely with our customers to align their solutions to their IT needs and provide the technology and tools necessary to work in today’s virtual environment.”

About Vertafore

As North America’s InsurTech leader for more than 50 years, Vertafore is modernizing and simplifying insurance distribution so that our customers can focus on what matters most: people. Vertafore’s solutions provide end-to-end connectivity, improve the client and agent experience, unlock the power of data, and streamline essential workflows to drive efficiency, productivity, and profitability for independent agencies and carriers. For more information about Vertafore, visit www.vertafore.com.

About Archway Computer

Founded in 2011, Archway Computer has always had one goal: to help insurance agencies get the most out of their computer hardware and software. Archway delivers unparalleled, secure Managed IT Services, strategically designed and supported by a team of proven, experienced IT engineers, and technical staff-24/7/365. At Archway, our team understands your insurance agency relies upon fast, efficient service and communications every minute of the day. Reliability and efficiency are what you can expect with Archway as your Managed IT Services Provider. We offer end-to-end solutions to design, build, monitor, and protect your IT network in and under the Cloud, on any device, for any transaction, anytime. For more information about Archway Computer, visit www.myarchway.com.

Contact: Brad Ruben, brad.ruben@myarchway.com

Source: Archway Computer

30,000 U.S. Microsoft Exchange Server Email Software Hack

Mon, 08 Mar 2021 16:18:51 +0000

If your agency is using an exchange server or a Hosted Exchange server (not Office 365 or Gmail) – you may need our help. Contact us immediately, as it may not be too late.

At least 30,000 organizations across the United States — including a significant number of small businesses, towns, cities and local governments — have over the past few days been hacked by an unusually aggressive Chinese cyber espionage unit that’s focused on stealing email from victim organizations. The espionage group is exploiting four newly-discovered flaws in Microsoft Exchange Server email software, and has seeded hundreds of thousands of victim organizations worldwide with tools that give the attackers total, remote control over affected systems. Learn more in this article.

It’s likely that there are still details to come about this hack — so far, there hasn’t been an official list of organizations that have been compromised, just a vague picture of the large scale and high-severity of the attack.

If you think you need our help, please email us ASAP.

Best,

Brad Ruben
President, Archway Computer

The post 30,000 U.S. Microsoft Exchange Server Email Software Hack first appeared on Archway Computer.

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The Future is Back on Schedule

Thu, 25 Feb 2021 19:12:16 +0000

The “C” Word

You’ve probably noticed I don’t have a whole lot to say about COVID in this space, and that’s mostly because there’s certainly enough information on the subject out there without me also throwing my years of study at YouTube University into the discussion.

Still, it’s encouraging to know that there’s some light at the end of the tunnel with the national vaccine rollout. LifeHacker, adapting admirably with the times, ran an informative piece last week about getting your appointment with the jab all lined up. Of particular note is the section entitled “Don’t Be a D[olt],” detailing strategies on how to avoid becoming that guy in all this.

During this week’s browsing I also encountered an encouraging read on the herd immunity these vaccines are intended to create in the population here…apparently, if all goes to plan we’ll be slowly crawling back towards a 2019-flavored world sooner rather than later!

I, for one, can’t wait…all this craziness has really got me looking forward to my next visit to the Mexican coast…I hear Cancun is irresistible this time of year. Heh.

Making Meetings More Memorable

Speaking of our modern adaptations, Zoom meetings are probably here to stay in some form or fashion long after this crisis is in the rearview mirror. Fireflies.ai is an outstanding utility for keeping them all catalogued, giving you the ability to record, transcribe, and even search through the archives using keywords. It’s a handy tool to have for our reimagined meetups, especially since nobody actually remembers anything that takes place in these things.

An Ounce of Prevention

The recent weeks have given us some profound perspective about the vulnerability of systems, especially where the security of your most important data is concerned. One short lapse in digital vigilance could quickly become a costly clusterbomb that renders your product unusable and make an indelible impression on your client base.

We don’t take kindly to that kind of thing around these parts, and that’s why we at Archway are offering a comprehensive security audit of your Office 365 environment–for a lot of folks, home to some of their most critical documents and records–just to be a good Internet neighbor.

That’s right, this service comes to my valued readers absolutely free!

Just email me here and we’ll get your security audit scheduled…or if you want it done on an even shorter timeframe, here’s a technical article on doing it yourself. We’re even happy to split the difference and walk you through the process…in the end, it’s about keeping all of us safer.

The Last Word

All right, that’s about everything on the docket! Thanks as always for making time in your weekly surfing sessions for this educational edition of “Brad’s Blog,” and don’t forget to drop me an email if you’re looking to shore up your security…have a productive, fulfilling week!

The post The Future is Back on Schedule first appeared on Archway Computer.

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The Labor-Saving Lifestyle

Thu, 18 Feb 2021 23:21:25 +0000

Around the House with Brad

Let’s start off with what’s important: my new profile picture turned out great. Home office is coming along nicely, and I even put on pants with my spiffy suit jacket just for the photo.

Well, the home office is coming along nicely, at least.

Anyway, in case you didn’t notice that photograph is the cornerstone of Archway’s new and improved website, which I’m really excited about.

Our digital marketing supervisor (and my daughter) Hannah Ruben did an outstanding job giving our old home an overdue facelift, and if your site could use some sprucing up she would be happy to offer some free guidance. Remember, your Internet footprint is your introduction to every potential client these days, so a better website directly translates to more business.

Actually, the new site is getting such rave reviews in the past couple of weeks that my son took notice of all the praise I’ve been lavishing on her lately, so I wanted to let you know he’s doing great as well (shout out my fellow nerd and son, Sam!).

Wunderite: The Customer-Facing Platform For Independent Insurance Agencies

The firm Wunderite is getting plenty of buzz over in the freezing East for their work streamlining the online sales process for small agencies. By automating some of the more time-consuming aspects of approving policies, the little guy can offer some of the same instant outcome click-click-convenience the big players rely on to scoop up thousands of new customers in a single commercial break. It’s interesting stuff, check out the press release from this week.

Unpossible Grammatical Accuracy

Disney+ now has The Simpsons for some reason, and although byzantine licensing agreements are a discussion all their own, I have to say having every episode in one place is convenient. One of my favorite moments from the series was when Ralph Wiggum, after receiving an academic alert for his unsatisfactory progress in the classroom, delivers a truly classic line: “Me fail English, that’s unpossible!”

Hearing it this year I laughed like I always do, but at the same time I can never help feeling slightly haunted by decades of squiggly red corrections from word processing programs. I also struggle with formal language rules: I can identify a noun and a verb just fine, but I have no idea what a dangling participle is and frankly find the idea offensive. That’s why this year I finally decided to invest in Grammarly…the less my writing and Ralph’s have in common, the bettere̶s̶t̶.

Amazon Stays Fresh

My appreciation has evolved into an obsession…like everyone else we’re eating at home a lot more lately and there’s never been an easier way to go shopping. Just add what you want to the list and your order shows up in a couple of hours…remember a couple of segments back when we discussed how making your product as easy as possible to use was a guaranteed boost in business? Amazon Fresh delivers on that promise…the cupboards are never bare around here.

The Last Word

All right, that’s about all we have this week but spoiler alert, stay tuned for the next illuminating installment of “Brad’s Blog!” I hear from a very reliable source–me–that Archway is announcing a major partnership in the coming days, so there should definitely be more to share about that next time around. Until then, thanks as always for taking the time, have an outstanding week!

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Blast From The Past + The Encouraged Eavesdropping Experience

Thu, 11 Feb 2021 18:49:59 +0000

Turn On, Listen Up, Chime In

Have you ever overheard an especially interesting conversation? I was once in a restaurant back in the before times when I started to hear some snippets of a heated but friendly debate between what had to be two astrophysicists drinking together at the next table.

To be honest, I couldn’t even understand everything they were saying–they went heavy on the technical talk–but what I did grasp was fascinating..something about liquid water under the icy surface of Saturn’s moon, the word “methane” was used pointedly…it made me wish it was socially acceptable to walk over and ask them to explain everything.

I tell you this to say I sorta came up with Clubhouse years ago.

Clubhouse is a new utility from Apple that offers a front row seat to some of the most interesting conversations ever chatted. Unlike the pair of scientists at dinner that night, these featured guests mean to be heard. Famous, interesting, and knowledgeable people join up to talk about something special, and since the experience encourages audience participation, you might get a chance to contribute even if you are none of the above.

Of course, you’ll need to be invited before you can get in on the edutainment, but as always I’ve got the party pass…shoot me an email for an invite!

Spotlight on Silica

You know those silica gel packs that come with shoes, the ones that tell everyone “Throw Away, Do Not Eat!” but that weird kid from your 3rd grade class ate them anyway on a dare? Well, those little packets have way more uses than that…this Lifehacker piece offers a few ideas for recycling them…for instance, they really cut down on that sweaty sock odor from your gym bag.

Topping the Laptop

Laptops are amazing, but the shift to remote work across industries have brought some of their limitations to the forefront. If you’re in a line of work like engineering, animation, a laptop just might not have the juice you need to get the most out of all that expensive software.

That’s why the desktop tower, once as shunned as the woodtone floor model TV set, has made a surprising comeback recently. The desktop towers of today deliver all the raw power of a larger unit in a compact package, so you can just pop it in your messenger bag and head off to destinations abroad once we can all travel again. Here are some of the most portable models so you can start visualizing your Instagram workspace post from that Italian cafe next year.

The Last Word

All right, that’s about all we have in the bag this week, but before we wrap things up I’d like to call someone very special out on the stage: Our digital marketing manager/web design guru (shameless plug of the spiffy new Archway website she designed), and all-around internet-savvy, Hannah! Oh, and did I mention she’s also my daughter?

Hannah has been doing great work around here for some time now, and if you like what you’re seeing there’s an easy way to make your Internet presence as awesome as ours: let her do it! Just schedule a meeting with her though HubSpot to discuss your options for web design and social media outreach…you’re reading this, so obviously whatever she’s doing works.

Thanks as always for making time for another enthralling edition of “Brad’s Blog!”

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Virtual Vigilance + Amazon – The Live Experience

Thu, 28 Jan 2021 20:00:24 +0000

The Arms Race Continues

If you’re using a SonicWall firewall, heads up–the manufacturer has released an urgent security notice about an exploitable vulnerability in their VPN products.

I don’t want to seem like I’m picking on SonicWall…we actually love it and although we don’t sell it, we have even recommended it from time to time. Still, it seems that larger companies across industries have a target on their backs for just such activities these days. VPN vulnerabilities are the latest popular point of entry for cybercrooks seeking to gain access to a company´s internal networks…you don’t have to break down the front door if you can just pick all the locks.

Although we´re not a vendor for the utility, it’s a very popular product and that means we manage a LOT of these devices, and if you´re reading this there´s a decent chance you use it. If you´re among those who may have been exposed through the SonicWall hack, talk to your IT guy to make sure it’s properly patched…it´s much harder to get the baddies out once they’re in.

Worth Its Weight in Words

Have you ever actually tried doing any transcription?

Go ahead, give it a shot…bring a notebook to your next conversation (or next bingewatching session) and see how many of the spoken words you can correctly commit to paper in real time before you want to just give up and set fire to the thing.

If you want to avoid setting off your smoke detector, we could just agree for the sake of conversation that manual transcription is difficult and frustrating, so if you want to keep meticulous running notes on the video conferences that have taken over our lives, check out HappyScribe for Microsoft Teams or Otter for Zoom.

The Aisles of Amazon

So I recently went to my first Amazon grocery store and although I walked in as a skeptic I have to say it was pretty amazing. Not only did we find everything we came for quickly and easily, we even scored some super fresh sushi along the way. The coolest part is that after we were done shopping we simply walked out of the store with a full cart…it was all the thrill of shoplifting without any of the, um…shoplifting.

If it sounds a bit confusing, this CNET piece should shed some light…in any event, I bet that´s not the last place I´ll get to try that.

The Last Word

All right, that’s enough living on the edge (of technology) for one week. Thanks as always for making time between video conferences for this incandescent installment of ¨Brad’s Blog!¨ I’ll be back in your inbox in a few days, but until then if you want to chat, mine is always open!

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Applied Science + Taking Notes Online

Wed, 20 Jan 2021 20:30:03 +0000

Handy Dandy Notebook

Greats of the human race from daVinci to Edison have sworn by the pocket notebook, so when I’m feeling inventive (or forgetful) jotting things down really helps lock them into my mind. Being a dedicated tech geek, I opt for Apple Notepad instead of analog tree slices, especially with the number of features it brings to the table…this piece from PCMag details some of the slickest.

(Link says 9, but they gave us 15…overdelivering is a solid strategy, write that down.)

Applied Acquisition Analysis

Applied Systems made something of a surprise move when they acquired Ez-Lynx recently, so I’ve been fielding a lot of questions on the subject.

Some draw a line between the acquisition and Applied’s fond eye for Ez-Lynx’ Webbased rater, but many more have come to me with concerns that another of our industry’s top utilities is doomed to go the way of TechCanary. In any event, I found this blog post on the subject an interesting read, and since I know some folks at Applied are regular readers as well, I’d like to get their thoughts on the latest upgrades to the world’s leading content management system.

Steve Anderson Speaks

Steve Anderson is a bonafide legend in the Insurance Tech community…if you’ve been anywhere along the speaking circuit in the last couple of decades, you recognize the name. An advance copy of his new book on Jeff Bezos delivers a compelling read indeed, but I’m equally excited about his latest tech tips digest spotlighting the most essential tools and toys in the marketplace today. Give it a look if you’re thinking about expanding your capabilities this year.

The Last Word

Well, that’s just about all for today in the tech world…besides, you probably have some other stuff to do today, yeah? Thanks as always for making space for me in the inbox you actually check, every opened email puts a smile on my face. I’ll be back around sooner than you think–the weeks are really starting to fly by–but until then have a productive and fulfilling week!

The post Applied Science + Taking Notes Online first appeared on Archway Computer.

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A Year for the eBooks

Wed, 13 Jan 2021 18:12:03 +0000

Brad’s Book

There’s never been a better time to get and stay informed than the present, and so I’m proud to announce a strong start to 2021 with our new eBook!

Yes indeed, coming hot off the digital presses are 5 of the most information-packed tips you’ll read this week, spotlighting top cyber security tips and other random acts of geekery…and since I love my readers, it comes to you compliments of the chef. I guarantee it’s worth way more than the cost of admission.

CES Goes Virtual

CES in Vegas is always a highlight of my year, with the consumer electronics extravaganza consistently delivering on its promise of the shiniest new toys in the tech world.

Although it won’t be quite the same this year for The Obvious Reason, it will still be very interesting to see how the showcase evolves to fit our strange new world. CNET offers an early peek at the first virtual edition of CES, including trending topics among the nearly 2,000 vendors scheduled to make presentations and some of the slickest new upgrades for the homes we’re all spending so much more time in this year,

Step 1: Start Over

Pretty much anyone who has done that long, slow blink while a page is loading in the hopes that when you open your eyes again the process will be complete has asked themselves the question: should I just go ahead and reboot this thing?

Well if you have to ask, the answer is probably “yes”…Lifehacker has a more detailed explanation of the underlying principle, but it can basically be summed up with the universal truth that the first step to any troubleshooting process is to turn the device off, then back on…it even works with people, why do you think they tell folks to “sleep on it?”

The Apple Watch Has My Heart

The Apple Watch has no end of nifty features for you to show off to your friends, family, and followers, but did you know it also comes equipped with a full suite of utilities aimed at your health?

The sixth and latest iteration of the flagship wearable features a range of sensors including a blood-oxygen monitor, but earlier models back to 2018 come equipped with an electrocardiogram, or ECG…with wellness on everyone’s minds these days, TechRadar goes into more detail on how you can use yours to keep a mindful eye on your cardiovascular health.

The Last Word

All right, that should just about wrap it up for this go-round! Thanks as always for making time in your weekly routine for another exhilarating edition of “Brad’s Blog,” I appreciate every moment you spend here with me. I’ll be back in your inbox less than a week from now, but until then don’t forget to head over to the new and improved Archway site!

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The Liberty Company Insurance Brokers: Strategic Technology Partnership With Archway

Thu, 07 Jan 2021 23:21:05 +0000

Client Overview The Liberty Company, a national insurance brokerage founded in 1987, is licensed to operate in all 50 states. The company prides itself on its collaborative culture, focusing on the happiness, well-being, and growth of its colleagues. As a rapidly expanding business, Liberty needed an IT partner that could scale with them.

Challenges Before Archway Computer
When Roy ‘Caz’ Caswell took over IT leadership at The Liberty Company, he quickly recognized significant issues with their former managed service provider (MSP). The previous provider often claimed problems were resolved when, in fact, they were merely covered up, eroding trust between Liberty and the MSP. As the company embarked on a rapid growth trajectory, it became clear that the MSP couldn’t scale to meet the increased demands of a larger, nationwide organization.

In addition to these trust issues, The Liberty Company needed a partner who could offer insurance-specific IT solutions. The previous MSP lacked the experience and understanding of the unique technology needs of the insurance industry, particularly with systems such as AMS360 and other critical software.

Solution with Archway Computer
Archway Computer became Liberty’s trusted MSP, thanks to its expertise in insurance industry IT solutions. Archway provided Liberty with a dedicated team of first-tier support specialists who quickly became familiar with the company’s employees and processes, building trust and strong relationships with the end users. This personalized support allowed for faster problem resolution, reducing the operational downtime that Liberty had experienced with its previous provider.

Archway also made recommendations for service enhancements, providing strategic guidance on optimizing Liberty’s existing technologies. While no major changes were required, the small adjustments and improvements Archway suggested had a significant impact on overall efficiency.

Ongoing Support for Growth
With a focus on scalability, Archway continues to support Liberty’s rapid growth, offering IT services that align with their expanding footprint across the country. Archway’s proactive approach helps Liberty stay ahead of any potential technical challenges, ensuring they can focus on their core business without worrying about IT disruptions.

Results
Thanks to Archway’s expert support and deep understanding of the insurance industry, Liberty has been able to grow without concern for their technology infrastructure. The relationship between Archway and Liberty is built on trust and collaboration, enabling the company to maintain a high level of service for its end users.

By optimizing Liberty’s technology and offering ongoing recommendations, Archway has helped streamline operations and ensure smooth scalability as the company expands into new markets. The leadership team can now focus on strategic growth, confident that their IT systems are in good hands.

Client Testimonial
“Our strategic relationship with Archway Computer allows us to continue our rapid growth without concern for our technology needs. They consistently deliver excellent service and support, and I value the close collaboration we have with their team. We look forward to working with Archway for many years to come.”

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A New Hope

Tue, 05 Jan 2021 18:30:13 +0000

Refining Resolutions

It´s (finally) 2021 and that means it’s time to make our New Years resolutions…or is it?

The running joke among us humans is how nobody ever keeps theirs, but my track record with them is actually pretty good…about 53 weeks ago I made 5 of them and managed to keep 3 all the way through The Year We No Longer Discuss (what can I say, months of rolling quarantines really messed with my new, healthier meal plans).

Still, I’m looking to do even better this year, so this LifeHack piece is especially timely. Apparently I´ve been doing the whole thing wrong from the ground up, and the article goes into detail about getting your latest reinvention off to a sustainable start. Spoiler alert: rewarding yourself regularly is a big part of the process…that much I can certainly follow through on.

Analog Paper is So Last Year

If there´s one thing my readers should know about me by now, it´s that I´m a dedicated gadget guy…there´s no feeling in the world like reaching into a pocket, bag, or drawer and pulling out the ideal implement for the specific situation…it´s about 2 notches under becoming a cyborg.

With that typed, my new favorite tech toy is the Remarkable 2, a device for writing and sharing your scribbles. You see, back in the dark ages, I used to use lots of those yellow notepads that lawyers on TV use, and beyond evoking this uninspiring imagery the ink always used to smear during my left-handed scrawling sessions.

In contrast, the Remarkable 2 checks all the boxes…it gives the tactile sensation of writing on paper, but without the drawbacks of analog tree slices…feels like the future every time.

Ready For Your Close-Up?

After a long layoff from the professional polish of the business world, few of us are looking our absolute best…which might deepen the dread of your next conference call. As what the kids call an ¨social media influencer,¨ I´ve had ample time to consider my best angles and the proper lighting to highlight them even before essentially all of existence moved online last year.

Most people, however, have not, and so if you´ve found yourself in the middle of a Zoom call looking like a ¨before¨ picture, this professional lighting kit can ensure you have a much more photogenic ¨after¨ in 2021.

The Last Word

Well, that´s a strong start to what we´re all hoping is a better year this time around. Thanks as always for making time in your weekly routine for this illuminating installment of ¨Brad´s Blog,¨ I consider every opened email a compliment. I´ll be back in your inbox soon, but until then you can check out the new and improved Archway website and drop me a line to let me know your thoughts. Until next week, geek scouts!

The post A New Hope first appeared on Archway Computer.

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Salerno Brokerage Corp: Managed IT Transfer to Archway

Wed, 23 Dec 2020 00:09:35 +0000

Client Overview
Salerno Brokerage Corp., based in Syosset, New York, is a local, independent insurance agency serving families and businesses throughout the state. As a representative of multiple top preferred insurance companies, Salerno relies heavily on its IT infrastructure to deliver timely and efficient services to clients.

Challenges Before Archway Computer
Salerno’s operations were highly dependent on their IT systems. Any downtime or technical issues could lead to significant losses in revenue, productivity, and client satisfaction. By December 2020, Salerno was looking for a system refresh, aiming to standardize the workstations across the agency and ensure that each employee had the tools needed to work seamlessly from any location. With the growing demand for remote work, it became essential for Salerno to create a more flexible, scalable IT environment that could keep up with modern business needs.

Solution with Archway Computer
Archway Computer stepped in to develop a strategic plan tailored to Salerno’s specific workflow and business objectives. After reviewing several conceptual designs for upgrading their systems, Archway refined these plans based on a deeper understanding of Salerno’s daily operations and challenges. The key solution was to migrate Salerno’s IT infrastructure to the Cloud, creating a unified and more efficient system. This migration would enable employees to work from anywhere without the risks of downtime or system interruptions.

As part of the solution, Archway not only executed the migration but also provided ongoing support to ensure a smooth transition. With their expertise in the insurance industry, Archway ensured that Salerno’s systems were optimized for the specific demands of the business, allowing for uninterrupted service to their clients.

Results
Since completing the cloud migration, Salerno Brokerage Corp. has experienced a significant boost in productivity and flexibility. Employees can now work seamlessly from any location, without worrying about downtime or disruptions. The transition was smooth, with no notable interruptions during the process. The staff has responded positively to Archway’s proactive IT support, finding the team helpful and responsive to their needs.

With Archway taking over IT support, Salerno’s employees are no longer reliant on internal resources for troubleshooting, which has freed up valuable time for leadership. The new cloud-based system has enabled the firm to remain agile and competitive in today’s evolving business landscape.

Client Testimonial
“We still have more to explore with Archway, but my employees can’t say enough about how helpful and nice their IT service has been. The transition to the cloud was smooth, and the service has been very positive. Employees are now comfortable reaching out to Archway instead of me for IT issues, and that’s the best feature!”

The post Salerno Brokerage Corp: Managed IT Transfer to Archway first appeared on Archway Computer.

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Korotkin Insurance Group: Amazon Web Services Migration

Tue, 22 Dec 2020 23:37:51 +0000

Client Overview
Founded in 1913, Korotkin Insurance Group (KIG) provides comprehensive insurance solutions, including commercial, personal, life, health, and disability coverages. Their commitment to delivering timely, cost-effective, and efficient service has made them a trusted partner for over a century.

Challenges Before Archway Computer
KIG had been facing significant technology challenges with their previous IT vendor, which lacked transparency and failed to meet the needs of their growing agency. Both local and remote users were frustrated by performance and connectivity issues, leading to delays and inefficiencies. Additionally, the vendor had set up an outdated and costly IT environment that was difficult to maintain, hampering KIG’s ability to operate efficiently. This configuration was no longer suitable for the agency’s needs, and the high maintenance costs were an ongoing concern.

Solution with Archway Computer
In December 2020, Archway Computer took over the management of KIG’s technology infrastructure and immediately began developing a strategic plan to address their needs. Archway identified Amazon Web Services (AWS) as the optimal solution to replace KIG’s aging data center. By migrating their systems to AWS, KIG would be able to scale its operations more easily, reduce costs, and benefit from enhanced security features that meet industry compliance requirements.

Archway’s approach was to consolidate KIG’s systems, streamline their processes, and move them to the cloud, which allowed the agency to reduce the IT overhead and reliance on physical hardware. The migration plan was carefully executed, ensuring minimal disruption to daily operations while maximizing the benefits of the new cloud-based system.

Results
Since migrating to AWS, KIG has seen a dramatic improvement in their technology performance and overall user experience. Employees can now work flexibly from any location without encountering speed or connectivity issues. The stability of all key applications, including email, spam filtering, and archiving features, has significantly improved.

KIG also realized substantial cost savings by eliminating the need for expensive hardware and software purchases. The scalability of AWS has enabled them to add computing capacity as needed without the high costs associated with maintaining their own data center. Archway’s expert management has provided KIG with a more secure and flexible system that continues to support the productivity of the entire agency.

Client Testimonial
“From start to finish, working with Archway has been a real pleasure. Mike led the project, and I can’t say enough about the fantastic job done by Orlando, Melvin, and the rest of the team. Orlando personally connected with all of our users one by one to set up the AWS portal—a huge task that was handled smoothly. Melvin managed the handoff of Office 365 features, and Dave worked behind the scenes on the AWS network setup. I’m incredibly impressed by the speed, responsiveness, and professionalism of the entire Archway team. Thanks to their efforts, we’re now more efficient, flexible, and saving on monthly costs.”

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No Place Like Smart Home for the Holidays

Thu, 10 Dec 2020 20:39:30 +0000

Genius Gift-Giving

In case you haven´t picked up on the dramatic soundtrack shift in every public space, we have officially entered the most wonderful time of the year!

Of course, one of my favorite parts of the holiday season is getting great gifts–we all love it, admit it to yourself–and so if you´re looking to send a certain someone a nice gift box for entertaining you with all these wonderful newsletters week in and week out, CNET has compiled a list of outstanding options…sharing it with you is just another service I am happy to provide.

I suppose you could also just send something special to a valued client if you want to make your gratitude a bit more selective.

Living in 2025

It´s a balmy 70 degrees here in SoCal today, but for my East Coast readers winter is ramping up right on schedule…seems like a perfect opportunity to make the home you´ll be spending a lot of time in over the coming months a little smarter.

Smart TVs have exploded in popularity as the quality and quantity of streaming services have steadily risen, but if you have an older set there´s no reason for an expensive upgrade. A $30 Roku device transforms your old flatscreen into a lean, mean, streaming machine with access to everything from live TV and sports through YouTube TV along with free options such as Pluto TV that deliver dozens of channels you´ll recognize from that $200 monthly cable bill.

These WiFi enabled-thermostats I picked up from Amazon made for another easy smart home upgrade. I use them for timing the heat to go up when I get home and go down when I leave the house, which should offer plenty of utility for folks living on the wrong side of the country as well.

Like any reputable geek, the model for my home is the bridge of Starship Enterprise, and voice controls bring me one step closer to the ideal. Recently we have been experimenting with these Caseta wireless light switches that offer power and dimming functions via voice control, remote, mobile app, or even the old fashioned way (15 miles uphill both ways). Gotta say, few things make the future feel more real than verbally bossing your house around.

Naturally, all these fantastic innovations will require some analog expertise, and TaskRabbit has been amazing for finding qualified people to hook it all up. With this same-day service, you can send your whole home 5 years forward in time over a single afternoon, and probably for less than you think.

Microsoft Edge: An Underdog Story

By now it seems like the debut of every big Microsoft product follows a similar script. A flawed product comes through the curtain to a raucous round of boos–Windows 10 comes to mind–and the stained glass squad just keeps plugging away in the programming department until hearts and minds gradually change.

The story arc of Microsoft Edge is no different. After making its appearance to lackluster reviews, the OS is slowly gaining ground on Chrome after dozens of previous iterations. I was definitely one of its early detractors, but with new features including ¨sleeping tabs¨ to maximize performance and an intelligent startup sequence that keeps your most frequently used apps in a state of readiness to improve boot times, it looks like Edge is finally taking a steady-handed aim at the throne of Chrome.

Guess the 88th time’s the charm.

The Last Word

Well that certainly feels like a full week of geek, wouldn´t you say? Thanks as always for taking time out of your busy routine for another inspired installation of Brad´s Blog, I take every week you don´t send me to the spam folder as a compliment. If all goes to plan I´ll be back around in less than a week´s time, and here’s hoping I find you even more fulfilled and productive by then!

The post No Place Like Smart Home for the Holidays first appeared on Archway Computer.

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Thankful for Tech: Cybersecurity and Line Jumping

Wed, 02 Dec 2020 20:25:10 +0000

Less Lines, More Living

Well, it’s that time of year already…but being that it’s 2020, Black Friday and Cyber Monday deals were rolling out for most of the month! It’s not a great time to pack into your local bix box store (never is, really) and this time around retailers are bringing the deals to your doorstep. Here’s a handy list of this season’s best tech bargains from our friends at TechRadar.

Speaking of skipping the line, part of the reason I’m so passionate about it is that it’s just not a great use of our time outside.

Sure, a lot of us are spending less of our days under the sunshine, and some of us are avoiding the outdoors entirely–which is a shame, by the way–but when and if you do finally decide on some fresh air, do you really want to get your fresh air fix standing in a single file line waiting to compete for toiletries? Me either…which is why I always use Google Maps to let me know when stores near me are the least crowded…it’s like a traffic report for the supermarket.

Dimensions of Defense

Like any effective shield, an effective protection scheme for your network should incorporate multiple layers of defense. One of the most reliable layers in the business is DNS protection, which protects your outbound data from taking on viral stowaways the same was Spam protection wards off attacks on your inbound data.

Questions about DNS protection? Email me and I would be happy to explain in more detail.

The Online Office Space

Of course, since the vector for a surprising amount of network infections sits between the chair and the keyboard, another indispensable tool in the fight against cybercrooks is constant education. That’s why TechRadar is one of my favorite resources for keeping my awareness sharp, and here they’ve provided a detailed instructional guide to making your network even more impenetrable.

If you miss the office atmosphere but not that one guy who always puts fish in the microwave, there’s a way you can experience the best of both worlds. Virtual Reality headsets are almost certainly set to have their big moment in the coming months, with units down as low as $200 and improving their immersiveness all the time. The team at Wall Street Journal makes it all real for us with this YouTube video offering a glimpse of what going to work could start looking like.

From Agents to Deputies

The tech-driven future of the office actually makes a pretty smooth transition to one of my favorite online workspaces, the webinar.

I recently had an informative session with Wingman Insurance on the subject of cybersecurity, specifically their relatively unique model for making it available. Not only do they provide service directly to independent agencies like yours, they can also sign them up to let agents at these firms sell Wingman cybersecurity products to their insureds. It’s really interesting stuff if keeping your data safe while making money appeals to you…here’s a link if you want to check it out.

The Last Word

All right, that should just about do it for this short and sweet week in geek. With the holidays quickly approaching, I find myself as thankful as always for you making time in your busy routine to squeeze in this edifying edition of Brad’s Blog! We should be back in the saddle for next week, but until then remember…you’ve made it this far, take the time to appreciate it.

The post Thankful for Tech: Cybersecurity and Line Jumping first appeared on Archway Computer.

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Modern Problems, Modern Solutions

Tue, 10 Nov 2020 21:55:49 +0000

Stay Safe to Finish Strong

By now most of us have returned to some semblance of normalcy, but unfortunately we are still in the depths of the COVID crisis. If you´re going to be traveling this winter, consider planning an itinerary that goes through one of the airports offering on-site testing…it´s a really convenient resource that can help mitigate the spread and get us through these trying times much faster.
Of course, for Team Archway normal includes working from home…we´re almost entirely remote, the only two employees on this site are myself and my furry assistant. Still, if you work in a shared space, it´s important to consider what measures you can take to keep your staff safe as the temperatures drop and everyone starts sneezing.

This handy guide from PCMag details some of the most prudent space management techniques you can use to bring your old office into this brave new world of ours…it’s probably easier than you think.

Productive Production
I send a lot of video messages–what can I say, the camera loves me–and Hippo is a great tool for turning them out.
The fact is videos immediately grab attention in a way the written word just doesn’t (trust me, I´ve used plenty of both) and with a real-time analytics suite along with deep personalization options, it’s simple to see what’s working while fine tuning it to be even better. I´ve even used it to prepare this special message for my readers…I figured it out in no time flat, and so can you.

Every Little Bit Counts

Many of us are looking for a way to pocket a few extra pesos these days, and one way you can cut corners and still remain a well-rounded operation is by finding more cost-effective options for Internet access and VOIP service.

That’s why, for a limited time, we are offering YOU a free consultation highlighting where you could be saving money. We don’t resell a thing, we just want to do you a solid in a time where we could all use one.
Just send us your internet and VOIP related invoices here and we can schedule a time to get on the phone with you and go over some of your options…we’re not talking coupon clipping here either, we saved one client $10K on their monthly expenses…now that’s worth calling home about.

Black Friday and Beyond

I don’t think it´s much of a stretch to say we´re all under a bit more stress than usual in 2020, and since retail therapy is proven to be A Thing, there’s no better time for the phenomenal deals that Black Friday always brings.
Stranger things have certainly happened this year, but I really don’t see stores encouraging their shoppers to go full zombie attack and stack up against the glass 5 bodies deep overnight this time around.

Most of the big brands are making the yearly consumer celebration into an all-month affair, and if you need more information on where you can start filling your shopping cart, look no further than this piece from Forbes.

The Last Word

All right, that´s about it for this week! Thanks as always for making time in your weekly routine for another effervescent edition of ¨Brad´s Blog!¨ I´ll be back in a few days´ time–assuming you continue to extend me the honor of appearing in the inbox you actually check–but until then remember: every day your feet touch the floor is at least a pretty good one.

The post Modern Problems, Modern Solutions first appeared on Archway Computer.

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Appreciating Accountability + Introducing Taco!

Tue, 11 Aug 2020 17:11:15 +0000

Taco Tuesday

Sure, this is a digital newsletter, but sometimes analog business takes precedence, and this is one of those times…so, I´d like all of you to meet Taco!

That´s what I´ve decided to call the new pup my son rescued from Tijuana…his more commonly recognized name is Hudson, but he´ll always be Taco in my heart.

Taco Hudson-Ruben was in pretty bad shape when he came into our lives, but luckily he came to the home of a smart and caring kid–one of mine, made him myself–now he´s all patched up and even has pet insurance through Embrace…a happy ending if I´ve ever seen one, and a great start to this week´s episode.

PS- He´s single, ladies! (Wait, are we still talking about Taco?)

Score One for Small Business?

Running a small business is a Herculean task in the best of times, but when things get as unpredictable as they are at the moment, it can seem downright impossible.

One of the more frequent conversations I´ve had this year with my entrepreneur buddies is how they´re actually going to pay back those Paycheck Protection Program loans they got earlier this year with cashflow so hard to pin down from month to month…hard to pay back a federal loan when you had to take out a federal loan just to repay your employees for their time, yeah?

Fortunately, help appears to be on the way…a bipartisan contingent of Senate members has introduced legislation aimed at forgiving PPP loans made to the little guy…if you borrowed $150,000 or less through the program, there´s a good chance all you have to do is wait it out.

There, that should fill my quota of political content for the month.

LinkedIn Levels Up
The rich resource of online education formerly known as Lynda.com is under new management as LinkedIn Learning, but it still retains all the mind-expanding greatness that made it a favored utility at organizations around the world.

Whether you want to hone your photography technique to make your products jump out at legions of online shoppers or gain a new skill like graphic design or app development in your downtime, it all lives at LinkedIn now…there´s never been a better time to be better, what are you waiting for?

Coachable Brad

I´m a big believer in the power of motivation, but I have to be honest: I always thought the whole life coaching concept was a bit…lame. I certainly respect the benefit of lived experience, but at the end of the day who could possibly know my goals and vision better than the guy in the mirror?

Well, The Great Pause gave all of us time to reconsider our perspectives, and what I´ve discovered in these less than ideal times is that what these professionals offer is a sense of accountability. Knowing I have a call with Coach Gail every week at a certain time helps me build a framework in my mind, a process that leads to consistently successful results…sounds like something your elementary school principal would say, but a little structure goes a long way.

The Last Word

All right, I think that seems like a pretty good place to wrap up this engaging edition of ¨Brad´s Blog!¨ Thanks as always for taking the time, I appreciate you for it. I should be back in a week´s time with more geeky goodness, but if you have something you have to share before then (or just want more pictures of Taco), drop me an email!

The post Appreciating Accountability + Introducing Taco! first appeared on Archway Computer.

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Seizing Summer + The Imaginarium of Dr. Brad

Wed, 08 Jul 2020 17:12:44 +0000

Suddenly Summer

Despite about a decades worth of plot twists, we have made it through the first half of 2020 and that means it´s summer time! Summer has long been my favorite season…from travel and event season to something as simple as a backyard barbecue, for me the months between May and September are the best part of our yearly ride around the Sun.Like pretty much everyone else on Earth I’ve spent a lot of time staring at the walls of my home recently, so I plan to make up for lost time by spending my fair share of time outside over the coming weeks.

For easily seared individuals such as myself, that means sunscreen is an absolute must…but what I only found out a few summers ago is that I´ve been applying it wrong my entire life…essential knowledge to have for anyone else who tans like a basted game bird.

Accentuate the Positive

While I´m here at my work desk, however, it’s easy to appreciate that not much has changed at the offices of Team Archway since The Great Reset.

We’ve been working from our various homes full time for at least 8 years, so it was a painless transition from choice to necessity. Where many organizations are having trouble finding their footing in the changing times, we´re lucky enough to be thriving. This piece from Gartner spells out so many of our everyday experiences with the new normal…there are far more pros than cons, if you know how to look for them.

1 Percent Inspiration
It was my youth that my passion for theoretical inventions first formed…I have always considered pointing out what kind of things should exist is very important work.

Indeed, I was just 12 years old when I mentally designed the ¨microwave fridge¨…just imagine taking a tepid beverage and turning it into frosty refreshment in about a minute.

Well, now that a company has seized upon my boyhood genius in this Amazon listing, you don’t have to! Just pop your drink into the Cooper Cooler, and you´ll have a cold can of your favorite fizz or a chilled bottle of wine in no time at all….truly it is my vision of the future brought to life.

Now someone just has to get on that automatic bed-maker I thought of.

It´s Almost That Time…

iOS 14 is right around the corner, so if you were thinking about starting off the summer with a new Apple device, my advice would be to hold off until the fall.

This piece from MacRumors goes into detail about what we can expect from the latest generation of devices, including picture-in-picture functionality for a range of apps including FaceTime and improvements to the security suite…unless you need a slightly better camera that badly, I´d wait for the updates.

The Last Word

Well, that´s about all for this week…if you have any more free time to spare in the next few days, check out my YouTube channel full of interesting interviews and my signature brand of brilliance. Thanks as always for joining me for another incredible installment of ¨Brad´s Blog,¨ here’s to a strong second half of 2020!

The post Seizing Summer + The Imaginarium of Dr. Brad first appeared on Archway Computer.

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Finding Appreciation (and your stuff)

Wed, 01 Jul 2020 17:13:49 +0000

Dude, Where´s My Everything?

Are you one of those people who´s constantly losing things? Your house keys seemingly migrate to a new location every night as you sleep, your phone likes to cruise around town in an Uber long after you’ve gotten out, your wallet occasionally hides in your home with all your cash and cards…it´s a constant struggle.
At least, that´s what I hear…Chipolo addresses that issue for me quite neatly. With the Chipolo system, you can tag your items with these delightfully multicolored location tracking chips and get an alert on your phone through the app when you leave something behind…or, if it´s your phone that´s made a break for it this time, you can just give the chip a double tap and your phone will ring at max volume…perfect for cutting that daily game of ¨Where´s My Stuff¨ short.

Infinite Possibilities with iPad

There is no shortage of uses for an iPad…from digital artist’s easel to futuristic restaurant menu, the little slab of possibilities does it all in our modern world…but did you know you can also use it as a second display for your computer? It´s one of those neat tech tricks you only find out about when you spend enough time at the terminal to necessitate a second monitor, like the good folks at PCMag.

Fitness is a Team Sport
Everyone knows that committing to fitness is always better in a group. It´s the only reason I can imagine marathon running became a hobby…running precisely 26.2 miles by yourself for no reason seems like borderline insanity.

That´s why I was so excited to recently learn that you can share your fitness regimen with people or groups through Apple FItness…now we can be workout buddies! If you want to stay in shape together (separately) and maybe hear some of my signature smack talk on the occasions I do get a good workout in, just email me here.

The Last Word

I typically try to avoid ending things on a down note in this space, but sitting here with the cursor blinking it comes to mind that I would be remiss in closing out this week without acknowledging the loss of someone special in my life.

My brother-in-law Pat suddenly passed away last month, and I’ve been thinking about him every day since then.

Pat was a great man, a loving father and caring friend who also made the best Key Lime pie you ever tasted. At just 64 years old, Pat definitely passed before his time…my sister and his two children are devastated by his loss as well.

Charley in particular is suffering with the loss of his father, as his special needs mean that he will lose out on a lifetime of support from a core caretaker at a critical time in his life. It´s a little overwhelming to think about the ways in which this will change his life.

I try not to dwell on the negative things in life here with you…it´s not that I don´t notice these are strange and difficult days on Planet Earth, i’ts just that there are plenty of other sources of bad news. Still, in some cases, challenging times can prove poignant as well…making the drive down to comfort my sister gave me plenty of time to consider what I have, to appreciate the bounty of life and to make a conscious effort to enjoy every moment. I think you should too.

Thanks for being with me this week…here´s to an ever-brighter future.

The post Finding Appreciation (and your stuff) first appeared on Archway Computer.

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Cybertruck: Built for 2020

Wed, 24 Jun 2020 17:14:51 +0000

The Future is Shatterproof*

The design is pretty polarizing, but count me as a big fan of the Cybertruck.

It just screams ¨future!¨…from the shatterproof* windows to the angular design, it not only announces itself as a departure from everything we know about cars, it actively makes you question how we´ve gone so long with the vast majority of vehicles having one of a few basic shapes. Remember how the Concorde stood out at an airport?

As someone who has been waiting for the future to come my entire life, I´m fully enamored with the thing…I went over to the Petersen Museum here in LA to see the public debut of Tesla´s latest and greatest sensation the other day, and of course, you know I have a down payment on it. I want my Cybertruck yesterday…but I can accept that it only comes in tomorrow. That’s the whole appeal of it.

*shatterproof-ish

Unfollowed

They say ¨if you´re not paying for the product, you are the product,¨ and although I feel that´s an especially cynical take, when it comes to the Internet and data security there´s more truth to the famous phrase than most people are comfortable with.

The fact is businesses make a fortune selling your information to anyone with cash and a computer, so if you–like me–are committed to keeping the details of your life out of the hands of Internet randos, SafeShepherd is an outstanding resource. SafeShepherd can show you where your information may be exposed and help you take control of your Internet footprint for good…one of those ¨ounce of prevention, pound of cure¨ things.

Appreciation Made Easy

There´s never a wrong time to show a little gratitude, but I do notice that there’s a little deeper of an appreciation for the concept these days.

I´ve always been a big believer in thank-you cards–¨every sweater gets a letter,¨ goes the longstanding family gift-reception protocol I just made up–and Postable is an easy way to return the favor to someone who has recently put a smile on your face…check out our latest creation of appreciation, inspired by viewers like you!

With Postable, you too can customize cards for any occasion, graphic design skills totally optional. I even love how the name works both in a social media and snail-mail sense…when you put thought into things, people really appreciate it.

The Last Word

That should just about do it for this week´s engaging edition for ¨Brad´s Blog!¨ I´m going to go hit the refresh button on the Tesla website for no reason now, but I´ll be back in your inbox in about a week´s time…if you have anything to share, you know my email address, right?

The post Cybertruck: Built for 2020 first appeared on Archway Computer.

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Tech to the Rescue!

Wed, 06 May 2020 21:46:00 +0000

Just When I Thought I Was Out…

I know, I know…I made a big show about retiring IT as a topic of discussion in this space just last week, but when tech comes to the rescue in any situation it is difficult for this lifelong geek to look away.

It´s encouraging enough to know that drugs like Remdesivir and the variety of vaccines in development are starting to show signs of success, but a real sign that we might be on the road to living in the future we were promised in so many works of sci-fi is the joint effort between Apple and Google to plague-proof our world with location-based tools.

For example, let´s say you were at the supermarket last Saturday picking up a few things and ended up within Bluetooth connection range (anyone who has ever used a speaker has an approximate idea of the radius involved here) of someone who reports testing positive sometime that next week…this exposure notification tool would generate an alert telling you that you may have been exposed and should get tested.

Of course, there are some privacy concerns. Anytime a bold new technology is rolled out as a response to a crisis, there is the chance that these desperate measures will be misused in less desperate times, and having your phone´s Bluetooth keep a record of other phones it has come into contact with could certainly have problematic aspects in the future.

Still, the present is made up of some truly strange days, and so pretty much anything that gets us the outside world back in a recognizable form might be worth considering.

Turning Down the Temperature

In other news, it´s warming up fast here in Southern California, and I don´t know about you but there´s something very ¨Falling Down¨ about starting a sweltering Los Angeles day with a hot cup of coffee.

That´s why I´m definitely looking forward to iced coffee season–gotta keep this sweet new coffeemaker gainfully employed through the summer–and this guide from CNET sheds some light on how to navigate the surprisingly unintuitive process of making it at home…don´t make the mistake everyone does the first time, just dumping ice cubes in hot coffee is no bueno.

Omnipresent Outreach

Outreach is essential to any company…well, almost any, I could really do without airlines I don´t even fly any more sending me emails about how much they miss me these days, blech.

That typed, we´re in an industry where keeping in touch with our clientele is key to maintaining it, but spending all day sending out and responding to individual messages from hundreds of clients seems like the insurance business version of one of those drill sergeant punishments…you know, clean the mess hall with a toothbrush, sweep all the sunshine off the sidewalk, all that.

That´s why I rely on a product called Sakari to take a lot of the heavy lifting off my hands in that department…it has some pretty cool automation features for bulk messaging, so it makes life in this business a lot easier.

The Last Word

All right, that´s about all for this week, assuming you got your Archway ¨Social Distancing¨ shirt, designed by my daughter and worn proudly by me here. If not…what are you waiting for?

Not only do all proceeds from the purchase of this shirt go directly to local crisis relief efforts, but it´s a real crowd-pleaser too. Let me tell you, I´m getting all kinds of amused mask crinkles and muffled chuckles during my essential errands these days…brightens up the day a bit.

In any event, regardless of what you´re wearing this workday…or not…here´s to a productive and fulfilling one for my much-appreciated readership.

Until next time!

The post Tech to the Rescue! first appeared on Archway Computer.

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Mindfully Moving Forward with Steve Anderson

Wed, 29 Apr 2020 23:06:00 +0000

Serenity Now

Listen, I’m done. I’m done writing about it, I’m done talking about it, I’m done thinking about it.

The timeless Serenity Prayer looks inside to find ¨the serenity to accept the things we cannot change¨…well, at the moment there’s not a lot we can change about this strange new world we share.

However, it also asks for ¨the courage to change the things one can¨…and that’s where we can take positive action in this time of uncertainty.

After some deep reflection, I’ve come to the conclusion that the healthiest thing to do given the circumstances is to get back to work, in mind and spirit if not in body…with that in mind, I was lucky enough to secure an interview with someone I really admire.

Steve Anderson knows I consider him an all-around good guy, but what he may not know until reading it here, is that I also think of him as a mentor.

Steve’s thought leadership in the space of Insurance and Technology and his steady work-ethic has given me consistent guidance throughout my career. I’ve also learned a lot from his new book, an insightful examination of tech magnate and junior world leader Jeff Bezos. Steve has a worthy perspective, and so I hope you enjoy the video interview. It’s definitely insightful and worth a watch. And maybe you want to subscribe to my Youtube channel while you are at it.

The Right Tools for the Job

There are CRM capabilities built into many agency management systems the same way there may be a pair of scissors built into a Swiss Army knife…only kinda. The fact is that in most cases, the native resources in this area tend to…well, suck. Enter Hubspot. At just 50 bucks monthly to get started, Hubspot will transform your agency sales process and likely pay for itself in no time…another worthy mention, where it will actually integrate with your management system is Agency Revolution, which you should also give a try.

A Portable Pop-Up Party

…but enough about work, already! One lesson from early 2020 that I will be taking with me into my future endeavours concerns the importance of making the most of our leisure time, and so I´m already looking forward to grilling season.

That’s right, summer is right around the corner, so I´m already scouting out this year’s addition to my outdoor kitchen. The lead candidate is this sweet collapsible model from Coleman…they named it the ¨Roadtrip X-Cursion,¨ which seems a bit redundant…but hey the thing folds flat for storage, wheels around as easy as a shopping cart, and pops up into a propane powerhouse in seconds so ya know what I can overlook it.

HealthWatch

In the meantime I´m going to have to offset all that impending grillmastery with a little extra attention to wellness…I´m not going to cut BBQ out of my life, just not gonna, so it´s probably a good idea to keep an eye on my overall health.

The right apps can go a long way in helping you monitor your habits…I personally use Sleep Watch and HRV Tracker on my Apple Watch daily.

In fact, there are quite a few Watch apps that can help you work around one vice or another–or become the picture of overall health, if you insist–and this piece from TechRadar spotlights a few of the best to come out so far in 2020.

The Last Word

Well, that should just about do it for this week. Thanks as always for making time in your routine for another exciting episode of ¨Brad´s Blog!¨ I´ll be checking in again within a few days, but until then remember: we seldom control our circumstances, but almost always control our responses to them.

The post Mindfully Moving Forward with Steve Anderson first appeared on Archway Computer.

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Social Distancing Archway Style

Wed, 22 Apr 2020 23:04:00 +0000

To Social Distancing’s Early Adopters

¨Social distancing¨ has become enshrined in the pop culture vocabulary of 2020 and beyond, but any nerd knows that we were doing it way before it went mainstream….so when my daughter came up with the concept for the shirt you see, I immediately ordered one for all of Team Archway…but I didn´t think it was fair to keep all the style and social media likes for ourselves…and that´s why we made it so you can get one of your very own!

Not only is this shirt an ideal attire choice for all the hottest and most exclusive video conferences of the season, ALL SALE PROCEEDS will go to the Feeding America program, so you can look good, have a laugh, and help the most vulnerable people in our country keep food on their tables through this unprecedented challenge. That´s a nice little bundle of wins.

Is There Such a Thing as Home School School?

It’s been a while since my last PTA meeting, but I can only imagine what it’s like to have school-age children sitting around the house just waiting to be educated, as kids do…it’s like some kind of endless snow day (or at least what this Southern California boy hears that snow days were like on the TV).

The students themselves may not mind the free time too much, but if you´re looking for a way to salvage some semblance of schooling between now and the usual end of the academic year, Rosetta Stone has stepped to the plate with a sweet offer.

The language learning resource is offering free student access to its online tools for 3 months, and since your 3rd grader is probably going to slack off at some point in the next 90 days, it’s a good opportunity for you to pick up a few phrases as well, n´est-ce pas?

A Cavalcade of Concerts

While we can–and will–try to make the best of it, in some cases the reality of the current crisis is always evident. Particularly here in the LA area, the concert and festival season would typically be in full swing by the end of April, but with Mayor Garcetti recently making the pronouncement that Angelenos should probably not expect to amass anytime soon, it´s safe to say that this is not a typical year.

On the bright side, it is definitely cool to see big-time artists and creators still looking for ways to keep their fans engaged through these strange days, and this list of upcoming livestreams is proof that is we absolutely have to pick a time to be locked inside indefinitely, the Internet age isn´t the worst choice. Featured artist range from Snoop Dogg to the Grateful Dead and pretty much everyone in between, so you´re bound to find something worth a click and listen.

The Last Word

All right, that´s about all for this week, but before I go I want to thank everyone reading this for taking the time to do so…it´s great to know I still have an audience with all this competition. I´ll be checking in with you in a few days, keep an eye on your inbox, but if you have something worth sharing for the next episode, a reader email always puts a smile on my face so shoot one over anytime!

The post Social Distancing Archway Style first appeared on Archway Computer.

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The Best Ability is Adaptability

Wed, 15 Apr 2020 23:03:00 +0000

Reconnecting with Zoom

The ability to work around our current circumstances and try to enjoy our ride around the Sun no matter what is a skill set that can prove useful in many facets of life…and so it was really encouraging to see so many friendly faces during our happy hour last Saturday.
25 of us showed up and it was actually a great time…humans are, after all, social creatures, and a little upbeat interaction can go a long way toward keeping up morale in a difficult and unpredictable time. I find myself even more sold on Zoom…it´s free to sign up, but the premium features are worth the investment.

Advantage: Wimbledon

These days pretty much everybody in the business is having to write half a billion emails daily explaining to clients that their standard policy doesn’t cover pandemics…it’s just not something most people think about on a day to day basis the way they might a fire or flood.

Most people, that is.
As one of the rare exceptions, the guy responsible for procuring insurance for Wimbledon apparently deserves a raise. That´s right, back during the SARS scare about 20 years ago, this person displayed a singular level of foresight in asking a single profound question: ¨hmm, but what if no tennis because pandemic?¨

And so, after what I imagine was many long conversations with the High Council of Wimbledon (made that up, but I said ¨I imagine¨), the tournament was insured against a global medical crisis at the cost of 2 million USD yearly.
Oh, how the other sports must have laughed…and then 2020 rolled around and foresight paid off to the tune of $141,000,000.

Even the least mathematical among us can see a good bit of daylight between less than 40 million and almost 150 million, so kudos to Wimbledon Insurance Guy (WIG is what they call him… OK, I made that up too).

Hit the Couch Running – With Angela Adams

To say that the tools of the Internet will be essential managing the workplace of the near future is like observing that an advanced alien technology ¨runs on some sort of electricity.¨
You´re not wrong, it´s just that there’s a fair bit of missing information.
Fortunately we have people in the industry like Angela Adams–of Angela Adams Consulting, of course–to help fill in the gaps. She made this video full of actionable information about making a smooth transition to the offsite office, including helpful tips on managing a remote workforce.

The Last Word

Well, that´s about all for this week! Thanks as always for taking the time to check out this essential edition of ¨Brad´s Blog¨…with so many options for how you spend your time now, I´m honored that you spent a little with me. Until next time, stay safe!

The post The Best Ability is Adaptability first appeared on Archway Computer.

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Making the Most of It: Do´s and Dont´s

Tue, 07 Apr 2020 23:01:00 +0000

Browse Like You Mean It

Are you spending a lot more time with your laptop lately and wish you had a bigger screen?

Well, if your local essential goods store specializing in oversized computer monitors has shut down for a bit, you may have an option already lying around at home: your television! This easy to follow guide from CNET details how to connect your laptop to your TV for a big-time upgrade to your laptop´s manufacturer-specified screen size…great for watching YouTube videos.

Definite DO.

Hey Look, a YouTube Video!

In a completely organic segue from the last segment, these last few weeks hanging around at Bradquarters has given me plenty of time to work on expanding my skill set, and one thing I´ve always liked doing but never consistently had the space on my schedule for is sitting down with the industry’s big thinkers and getting their unique angle on what we do.

There are some people in this business with interesting ideas–we can be way more creative than we get credit for–and one of them is BJ Shacknowski, Chief Sales and Marketing Officer over at Vertafore. I got a few minutes of his time recently for a video interview in the latest ¨Brad´s Vlog¨ episode on my YouTube channel…if you have the time (that´s a joke, it´s the only thing we all have right now) I recommend you DO check it out.

Tuning Out

I don´t know about you, but I am just about done with the news for year.

You may know why.

It seems like so many outlets are focused on trying to grab attention with some ghastly figure or shocking footage rather than putting out actionable information…not that the media didn’t have a sickness for that long before we flipped the calendar to 2020, but this is the worst time for them to be at their worst and here we are. That’s why I made the decision about a week ago to cut the TV out of this conversation, DON´T let it bring that energy into your life.

Instead, I get my information and updates from here. No anchor histrionics, no breathless effort to get the worst news out first, just simple data and prediction models to help you make the best decisions in a strange time.

A New Perspective

Not heading down to my local watering hole for a few $11 drinks on a fairly regular basis has freed up some funds as well as plenty of time, so I decided to finally jump into a new hobby with both feet…check out my new drone!

The Mavic Mini puts precision control in palm of your hands with smartphone app integration as well as a low profile design that fits right in the palm of your–ah wait, just used that one–um, your pocket. Going outside just went from a definite DON´T to a (kinda) DO, what an investment.

The Last Word

All right, that´s about it for this time around, but thanks as always for spending some time with me on this engaging edition of ¨Brad´s Blog¨, we might all have a little more time on our hands these days but I always appreciate yours. I´ll be back in your inbox before you know it, be great if you DO drop me an email before then!

The post Making the Most of It: Do´s and Dont´s first appeared on Archway Computer.

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